StarTech.com CABCONS1716I manual Modem Troubleshooting Guide, Serial Remote Control operation

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Modem Troubleshooting Guide

The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration.

Starting PPP (for auth) on port…

Modem is connecting and the PPP login process is starting.

Modem hang up. Resetting

The connection has been closed or terminated unexpectedly.

Timeout during login process. Giving up

The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and/or password.

Modem init chat script failed

The modem did not respond to the initialization string from the CABCONS1716I. You may need to change the init string or verify the cabling and modem status.

Modem init okay

The modem has responded appropriately to the init string.

Saw PPP startup from client

A PPP authentication has occurred and a session has started.

Phone line rings

An incoming call has been detected by the modem.

Modem answers: xxxxxxxxx

The connection speed and protocol used for a connection, as reported by the modem. The exact contents of the message will vary depending on the modem make and model. Using Optional Serial Remote Control (R-Port) Modules

Serial Remote Control operation

The CABCONS1716I offers a unique way to expand the functionality of the base product. Using the integrated R-Port on the rear panel, you can manage up to 16 serial devices using a specialized daisy-chain technology. The CABCONS1716I includes integrated control functionality that allows you to monitor and configure serial devices using the interactive Web interface. To minimize space and infrastructure requirements, the R-Port modules use a single cable to carry both power and the data signal. All configuration settings are stored separately in each attached device in non- volatile memory so that they will not be lost in the event of a power outage

or disconnection.

Instruction Manual

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Contents CABCONS1716I FCC Compliance Statement Table of Contents Using the Modem Feature Introduction Packaging ContentsAll applications Console InstallationSystem Requirements Depth Overhead DiagramDepth Console Module AssemblyPage Page Page Page Front Panel Functions Hardware GuideKVM Control and Status LCD Panel ControlLAN PS/2 Keyboard 10.PS/2 Mouse Remote connections x Keyboard Status and LCD Panel Power SwitchAssigned IP Address Network ConfigurationWeb Configuration Using the On-Screen Display Web Configuration Using Dhcp Device Name none IP AddressMAC Address 00-0E-C5-00-08-1A For assistance Web Configuration Using Static IPTerminal Configuration Using a Serial Cable Sample HyperTerminal configuration 8N1 settingsLogin Screen Using the Web InterfaceName Help Area Main Menu Navigating the Web InterfaceMain Menu selections Network Config Page System Ident Page Page Page Web Interface Using the Terminal Interface via Serial PortVNC Interface Client machine Native VNC ClientUse a command like this vncviewer -bgr233 -tunnel Using the VNC MenuBribar Feature Page Main Menu Page Examples VirtKeys MenuVideo Tuning menu Page Cascade Configuration Accessing KVM FeaturesComputer name is shown on the screen OSD OperationsOSD Function Keys Scan Type CH Display Auto Scan Hot Key CommandsSelecting a Computer Manual Scan Changing Your ConfigurationScan Rate Keyboard Typematic RateNetwork performance Optimizing video performanceNoisy video cards Using the Advanced Video Tuning feature Using the Modem Feature Modem Connection Connecting a ModemModem configuration Configuring the Remote Connection Https VNC clear-text VNC SSL secured SSH Accessing the Web InterfaceHttps//99.99.99.99 Performance Notes Serial Remote Control operation Modem Troubleshooting GuideDefault configuration Connecting Serial Remote Control Modules to the CABCONS1716I8N2 Eight bits, no parity, two stop bits Advanced Configuration Using the Integrated SSH ShellRemote Login via SSH Stty -crtscts /dev/serial port Network settings What is a security certificate?About Security Certificate Warnings Is my data safe?Installing the new certificate… TroubleshootingForgotten master password This procedureAfter resync, the mouse pointers are still not aligned Cannot login via SSHCertificate warning shown when connecting via Https Triangular Mark Keyboard ReplacementShown below Touchpad Replacement17TFT SpecificationsLimitation of Liability Technical Support Warranty InformationThis product is backed by a three year warranty