5 Troubleshooting

This section contains solutions for common problems with the scanner.

Scanner errors

Basic troubleshooting tips

Scanner installation troubleshooting

Scanner initialization or hardware problems

Scanner operation problems

Scanner buttons are not working correctly

Scanner paper path problems

For additional troubleshooting, see the Help for the HP scanning program that you are using.

ENWW

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HP 5000 s2 Sheet-feed manual Troubleshooting