Replace the rollers
Replace the rollers under the following conditions:
●When the Maintenance Recommended dialog box indicates they are due for maintenance.
●If you experience repeated document jams and cleaning the rollers did not help.
The roller replacement kit contains rollers and installation instructions. To order the replacement kit, go to www.hp.com/support.
NOTE: The roller replacement kit is a consumable and is not covered under warranty or standard service agreements.
To replace the rollers, follow these steps:
1.Press the Power (
) button to turn off the scanner, and then disconnect the USB cable and power supply from the scanner.
2.Open the document feeder hatch.
32 Chapter 4 Care and maintenance | ENWW |
