HP 5000 s2 Sheet-feed guide

fuzzy images				45	white stripes
installation			40		troubleshoot 47
jams	52
large scan files				47
misfeeds 50
page order			46
pages missing				45
paper not feeding					50
power		44
reset scanner				42
scanning fragile items 51
speed		45, 46
stops working				42
streaks		52
two-sided scans					45
uninstall and reinstall software
40, 42
white lines			47
white scans			46
troubleshooting
buttons		45
display		45
LCD	45
turn on scanner
troubleshoot				44
TWAIN	7
TWAIN-compliant programs
scan from			15
two-sided scans
troubleshoot				45

U

uninstall and reinstall software 40,

42
USB 2.0 connector	2
USB cable
troubleshoot	40
user interface 2

V

vertical colored stripes troubleshoot 47 vertical white stripes troubleshoot 47

W
Web sites
order supplies	25
replacement parts 32
white scans
troubleshoot	46

Image 69

HP 5000 s2 Sheet-feed manual Fuzzy images White stripes Installation Troubleshoot Jams

Contents

HP Scanjet Enterprise Flow 5000 s2 Copyright and license Table of contents Troubleshooting Product accessibility and support Enww Product basics Features Product features Front view Callout Name Description Front panel About scan profiles Back view HP Smart Document Scan Software Scanner software HP Scanner Tools Utility Sleep Mode Product basics Use the scanner Load originalsDocument loading tips Attached Load documents Enww Enww Scan documents Load cards into the document input trayTips on scanning Scan from the front panel buttons Scan from HP Smart Document Scan SoftwareScan from ISIS- or TWAIN-compliant scanning software Use the scanner Work with scan profiles Overview of scanning software features Create HP Smart Document Scan Software profiles View profiles Import and export Twain scan profiles Create scan profiles that use non-HP scanning software Scan to cloud Scan long or extra-long documents Faster scanning with hardware compression Filter out color from a document color dropoutAutomatically detect page size Automatically crop scanned image Scan using text-enhanced black and white mode Automatically detect colorDetect multi-feeds Overview of scanning software features Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanning strips Clean the scanning strips Clean the paper path Clean the rollers Enww Enww Replace the rollers Replace the rollers Enww Enww Enww Troubleshooting Hatch Open Scanner errors Basic troubleshooting tips Check the cables Scanner installation troubleshooting Check the USB connection Scanner initialization or hardware problems Check that the scanner has power Reset the scannerScanner has stopped working correctly Enww Scanner operation problems Scanner will not turn onScanner keeps turning off Scanner scans only one side of a two-sided Scanner does not scan right awayScanned pages are missing at the scan destination Scanned image is fuzzy Optimize scanning and task speeds Scanned pages are out of order at the scan destinationScan is completely black or completely white Scanned images are not straight Vertical white stripes appear on the printed Vertical colored stripes appear on the printedScan files are too large Enww Scanner buttons are not working correctly Paper jamming, skewing, misfeeds, or multiple-page feeds Scanner paper path problems Paper does not feed from the scanner Scanning fragile originalsOriginals are curling up in the scanner output tray Bottom of the scanned image is cut off Scanned images have streaks or scratches An item loaded in the scanner jams repeatedlyClear jams from the scanner paper path Product accessibility and support LCD ReaderControl of the scanner buttons Product accessibility and support Specifications and warranty Document feeder specifications Scanner specifications Environmental specifications Regulatory informationEnergy information Specifications and warranty HP Scanjet Enterprise Flow 5000 s2 scanner Hewlett-Packard limited warranty statement Specifications and warranty Twain Index LCD Fuzzy images White stripes Installation Troubleshoot Jams