Product accessibility and support | HP 5000 s2 Sheet-feed manual

54 Chapter 6 Product accessibility and support

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HP 5000 s2 Sheet-feed manual Product accessibility and support

Contents

HP Scanjet Enterprise Flow 5000 s2 Copyright and license Table of contents Troubleshooting Product accessibility and support Enww Product basics Product features Features Front view Front panel Callout Name Description Back view About scan profiles Scanner software HP Smart Document Scan Software Sleep Mode HP Scanner Tools Utility Product basics Use the scanner Load originalsDocument loading tips Attached Load documents Enww Enww Scan documents Load cards into the document input trayTips on scanning Scan from the front panel buttons Scan from HP Smart Document Scan SoftwareScan from ISIS- or TWAIN-compliant scanning software Use the scanner Overview of scanning software features Work with scan profiles View profiles Create HP Smart Document Scan Software profiles Create scan profiles that use non-HP scanning software Import and export Twain scan profiles Scan long or extra-long documents Scan to cloud Faster scanning with hardware compression Filter out color from a document color dropoutAutomatically detect page size Automatically crop scanned image Scan using text-enhanced black and white mode Automatically detect colorDetect multi-feeds Overview of scanning software features Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanning strips Clean the scanning strips Clean the paper path Clean the rollers Enww Enww Replace the rollers Replace the rollers Enww Enww Enww Troubleshooting Scanner errors Hatch Open Basic troubleshooting tips Scanner installation troubleshooting Check the cables Scanner initialization or hardware problems Check the USB connection Check that the scanner has power Reset the scannerScanner has stopped working correctly Enww Scanner operation problems Scanner will not turn onScanner keeps turning off Scanner does not scan right away Scanner scans only one side of a two-sidedScanned pages are missing at the scan destination Scanned image is fuzzy Scanned pages are out of order at the scan destination Optimize scanning and task speedsScan is completely black or completely white Scanned images are not straight Vertical white stripes appear on the printed Vertical colored stripes appear on the printedScan files are too large Enww Scanner buttons are not working correctly Scanner paper path problems Paper jamming, skewing, misfeeds, or multiple-page feeds Scanning fragile originals Paper does not feed from the scannerOriginals are curling up in the scanner output tray Bottom of the scanned image is cut off Scanned images have streaks or scratches An item loaded in the scanner jams repeatedlyClear jams from the scanner paper path Product accessibility and support LCD ReaderControl of the scanner buttons Product accessibility and support Specifications and warranty Scanner specifications Document feeder specifications Environmental specifications Regulatory informationEnergy information Specifications and warranty Hewlett-Packard limited warranty statement HP Scanjet Enterprise Flow 5000 s2 scanner Specifications and warranty Index Twain LCD Fuzzy images White stripes Installation Troubleshoot Jams