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HP
5000 s2 Sheet-feed
manual
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Models:
5000 s2 Sheet-feed
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Troubleshooting
Specification
Scanner errors
Maintenance
Scanner operation problems
Reset the scanner
Clean the scanning strips
Product features
Sleep Mode
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Contents
HP Scanjet Enterprise Flow 5000 s2
Copyright and license
Table of contents
Troubleshooting
Product accessibility and support
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Product basics
Product features
Features
Front view
Front panel
Callout Name Description
Back view
About scan profiles
Scanner software
HP Smart Document Scan Software
Sleep Mode
HP Scanner Tools Utility
Product basics
Use the scanner
Load originals
Document loading tips
Attached
Load documents
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Scan documents
Load cards into the document input tray
Tips on scanning
Scan from the front panel buttons
Scan from HP Smart Document Scan Software
Scan from ISIS- or TWAIN-compliant scanning software
Use the scanner
Overview of scanning software features
Work with scan profiles
View profiles
Create HP Smart Document Scan Software profiles
Create scan profiles that use non-HP scanning software
Import and export Twain scan profiles
Scan long or extra-long documents
Scan to cloud
Faster scanning with hardware compression
Filter out color from a document color dropout
Automatically detect page size
Automatically crop scanned image
Scan using text-enhanced black and white mode
Automatically detect color
Detect multi-feeds
Overview of scanning software features
Care and maintenance
HP Scanner Tools Utility Maintenance tab
Order maintenance and scanning supplies
Clean the scanning strips
Clean the scanning strips
Clean the paper path
Clean the rollers
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Replace the rollers
Replace the rollers
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Troubleshooting
Scanner errors
Hatch Open
Basic troubleshooting tips
Scanner installation troubleshooting
Check the cables
Scanner initialization or hardware problems
Check the USB connection
Check that the scanner has power
Reset the scanner
Scanner has stopped working correctly
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Scanner operation problems
Scanner will not turn on
Scanner keeps turning off
Scanned pages are missing at the scan destination
Scanner does not scan right away
Scanner scans only one side of a two-sided
Scanned image is fuzzy
Scan is completely black or completely white
Scanned pages are out of order at the scan destination
Optimize scanning and task speeds
Scanned images are not straight
Vertical white stripes appear on the printed
Vertical colored stripes appear on the printed
Scan files are too large
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Scanner buttons are not working correctly
Scanner paper path problems
Paper jamming, skewing, misfeeds, or multiple-page feeds
Originals are curling up in the scanner output tray
Scanning fragile originals
Paper does not feed from the scanner
Bottom of the scanned image is cut off
Scanned images have streaks or scratches
An item loaded in the scanner jams repeatedly
Clear jams from the scanner paper path
Product accessibility and support
LCD Reader
Control of the scanner buttons
Product accessibility and support
Specifications and warranty
Scanner specifications
Document feeder specifications
Environmental specifications
Regulatory information
Energy information
Specifications and warranty
Hewlett-Packard limited warranty statement
HP Scanjet Enterprise Flow 5000 s2 scanner
Specifications and warranty
Index
Twain
LCD
Fuzzy images White stripes Installation Troubleshoot Jams
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Contents