HP 5000 s2 Sheet-feed manual Troubleshooting

Models: 5000 s2 Sheet-feed

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Scan long or extra-long documents

20

Scan to cloud

20

Faster scanning with hardware compression

21

Filter out color from a document (color dropout)

21

Automatically detect page size

21

Automatically crop scanned image

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Automatically crop or pad scanned image to selected page size

22

Automatically detect color

23

Scan using text-enhanced black and white mode

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Detect multi-feeds

23

4 Care and maintenance

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HP Scanner Tools Utility Maintenance tab

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Order maintenance and scanning supplies

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Clean the scanning strips

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Clean the paper path

28

Clean the rollers

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Replace the rollers

32

5 Troubleshooting

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Scanner errors

38

Basic troubleshooting tips

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Scanner installation troubleshooting

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Check the cables

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Uninstall and then reinstall the HP Scanjet drivers and tools

40

Scanner initialization or hardware problems

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Check the USB connection

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Check that the scanner has power

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Reset the scanner

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The scanner has stopped working correctly

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Scanner operation problems

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Scanner will not turn on

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Scanner keeps turning off

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The LCD is having display issues or scanner buttons are not working as expected

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Scanner does not scan right away

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Scanner scans only one side of a two-sided page

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Scanned pages are missing at the scan destination

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Scanned image is fuzzy

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Scanned pages are out of order at the scan destination

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Optimize scanning and task speeds

46

The scan is completely black or completely white

46

iv

ENWW

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HP 5000 s2 Sheet-feed manual Troubleshooting