Moxa Technologies C168P user manual Windows NT, Power off the PC

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Step 8. Power off the PC.

Step 8. Power off the PC.

OFF

Step 9. Remove the jumper on position JP1.

Remove jumper

JP1

Step 10. Power on the PC.

ON

Windows NT

This section is specific for troubleshooting under Windows NT. For general problems and solutions, please see the previous section, “General Troubleshooting”.

1.After the system reboots, the error message “Another driver in the system, which did not report its resources, has already claimed the interrupt used by xxx.” appears in the Event Log.

This indicates that the MOXA board is found, but the IRQ is conflicting with another adapter. Please make sure there is no conflict with other adapter’s IRQ. Check the BIOS IRQ settings first. Make sure that an IRQ is available.

2.After the system reboots, the error message “Cannot find any configured MOXA Smartio/Industio Series board!” appears in the Event Log.

6-4C168P User’s Manual

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Contents C168P User’s Manual May 1999 7th EditionUniversal 8 Port Serial Board support@moxa.com.twCopyright Notice TrademarksDisclaimer C168P User’s ManualMOXA Internet Services About This Manual Chapter 2 Hardware InstallationChapter 3 Software Installation Chapter 5 Connection Option Opt8x and Cable WiringHardware Installation Software InstallationSerial Programming Tools Table of ContentsConnection Option Opt8x and Cable Wiring TroubleshootingTechnical Reference The Standard Multiport Async Solutions IntroductionOverview Switch Quick InstallationHardware Configuration Method JumperIntroduction Operating System SupportMOXA Serial Comm Tools Wide ApplicationsFeatures Check List Opt8A/Opt8B/Opt8SOpt8C/Opt8D P1P2 P3 P4P5 P6 P7 P8 Opt8F/Opt8ZOpt8J RS-422/485 Port Switch of Opt8JRS-422 Mode Opt8JInstallation Guide RS-485 ModeHardware Installation Default SettingsC168P Quick Hardware Installation How to Do Quick Hardware InstallationHardware Installation with IO-IRQ Utility IO-IRQ Utility and Hardware Configuration 2-4 C168P User’s Manual2. Select “Smartio/Industio ISA Family” and press ENTER key Speed 5. Press F10 to save the configuration and exit the utility 2-8 C168P User’s Manual Software Installation Windows NTInstalling Driver 5. Select “MOXA Smartio/Industio Family multiport board” in the “Select OEM Option” dialog box, and then click OK to enter the “Moxa Smartio/Industio Configuration Panel” dialog box to start the installation 3-4 C168P User’s Manual Port Number Rx FIFO TriggerTx FIFO Size 3-6 C168P User’s Manual Configuring Board and Port In this configuration panel, you may Windows 95/98 Updating DriverRemoving Driver 1. Run Setup95.exe in the driver diskette Note ! Go directly to the step 7 if you need not change any setting 3-12 C168P User’s Manual If error message like “Smartio C168 Series CAP=0x0180, port 1=COM3 3-14 C168P User’s Manual Software Installation 3-16 C168P User’s Manual Installing Driver Driver Setup 3-18 C168P User’s ManualSoftware Installation 3-20 C168P User’s Manual You may now enter/modify each port’s configuration. These displayed values are the port initial values as driver is loaded Loading Driver Unloading Driver 3-24 C168P User’s Manual Installation Serial Programming ToolsWindows NT and Windows 95/98 PComm Programming Library Utilities4-2 C168P User’s Manual Diagnostic for MOXA boards only Monitor for MOXA boards under Windows NT Only 4-4 C168P User’s ManualTerminal Emulator DOS API-232 Library Data Scope4-6 C168P User’s Manual There are three major functions in Data Scope utility RS-485 Programming for Opt8J DiagnoseThere are 2 solutions to control RS-485 2-wire transmission Solution4-10 C168P User’s Manual RS-232 Cable Wiring for Opt8A/B/C/D/S Connection Option Opt8x and Cable WiringThe followings are pin assignments for various connection options Opt8A/S DCE, DB25 Female2 RxD 3 TxD 4 CTS 5 RTS 6 DTR 7 GND 8 DCD 20 DSR Opt8B/C DTE, DB25 MaleType 1 To connect C168P to a DTE device Straight-through Cable Opt8A/SNull Modem Cable Opt8B/C Type 2 To connect C168P to a DCE device 5-4 C168P User’s ManualConnection Option Opt8x and Cable Wiring 5-6 C168P User’s Manual Opt8A/SDTE Device RS-422 Cable Wiring for Opt8J/F/Z RS-422 Pinouts for Opt8J/F/Z Opt8J/F/Z2 RxD+B 3 TxD+B 14 RxD-A 16 TxD-A 7 GND 4 CTS+B 5 RTS+B RTS-ARS-422 Point-to-point Opt8J/F/ZRS-422 Device RS-422 Device NRS-485 Cable Wiring for Opt8J Opt8JRS-422/485 Impedance Matching 5-12 C168P User’s Manual Troubleshooting General TroubleshootingHardware causes and solutions Hardware Causes and SolutionsSoftware Causes and Solutions Step Step Step Step Step Step A Io-irqStep 8. Power off the PC 3. The COM number of the C168P conflicts with others 4. Windows NT system panic blue screen6-6 C168P User’s Manual Specifications Technical ReferenceAppendix A-2 C168P User’s Manual PC I/O Port Address Map IO/ AddressDevice DB62 Connector Pinouts SignalA-4 C168P User’s Manual Pin noProblem Report Form C168P 3. Moxa hardware settingsCustomer name Company Tel Fax EmailDate 1. Moxa Product C168P Serial Number 2. Moxa Driver VersionReturn Procedure