Sun Microsystems X4150 Server manual Setup Troubleshooting, 2Troubleshooting Procedures

Page 75

Setup Troubleshooting

This section contains information to help you troubleshoot minor server problems.

If you experience problems while setting up your server, refer to the troubleshooting information in TABLE 6-2.

TABLE 6-2Troubleshooting Procedures

Problem

Possible solution

 

 

Server powers on,

• Is the Power button for the monitor turned on?

but the monitor does

• Is the monitor power cord connected to a wall outlet?

not.

• Is the monitor power cord connected to the monitor?

 

 

• Does the wall outlet have power? Test by plugging in another

 

device.

 

 

CD or DVD does not

• Move the mouse or press any key on the keyboard. The drive

eject from the media

might be in low power mode.

tray when you press

• Use the utility software installed on your server to eject the CD.

the Eject button.

• Make sure that the media in the device is not in use and is not

 

 

mounted by the operating system.

 

 

No video is

• Is the monitor cable attached to the video connector?

displayed on the

• Does the monitor work when connected to another system?

monitor screen.

• If you have another monitor, does it work when connected to the

 

 

original system?

 

• If, after POST and BIOS are complete, you no longer see video

 

output on your monitor and see only a flashing cursor, check the

 

configuration of the operating system to determine if it is

 

configured to redirect its output exclusively over the serial line.

 

 

Server does not

Keep notes on the following situations in case you need to call

power on when the

service:

front panel Power

• Is the Power LED illuminated on the front of the system? (Ensure

button is pressed.

that the power cord is connected to the system and to a grounded

 

power receptacle.)

 

• Does the wall outlet have power? Test by plugging in another

 

device.

 

• Does the monitor sync within five minutes after power on? (The

 

green LED on the monitor stops flashing and remains

 

illuminated.)

 

 

Keyboard or mouse

• Verify that the mouse and keyboard cables are connected to the

does not respond to

on-board USB 2.0 connectors on the server.

actions.

• Verify that the server is powered on and the front Power LED is

 

illuminated.

 

 

Chapter 6 If You Need Help 65

Image 75
Contents Sun Fire X4150 Server Installation Guide Please Recycle Contents Setting Up the Sun Fire X4150 Server If You Need Help Vi Sun Fire X4150 Installation Guide January How This Book Is Organized Table P-1Installation Guide ChaptersSun Online Typographic ConventionsSafety and Compliance Information Sun Fire X4150 Server DocumentationRelated Documentation Sun Welcomes Your Comments Tools and Equipment Needed Before You Begin1Sun Fire X4150 Server Installation Process Installation Process Flowchart2Sun Fire X4150 Server Installation Process Part Package Contents Inventory Opening the BoxUnpacking Options ESD PrecautionsSun Fire X4150 Server Description Front Panel Features2Back Panel Legend Back PanelSun Fire X4150 Installation Guide January Before You Install Service Label Server Installation Process Overview1Rack Compatibility Checking CompatibilityDisassembling Bolt-On Slide-Rails Disassembling Slide-RailsDisassembling Tool-less Slide-Rails 1Disassembling the Bolt-onSlide-rail Before Installation2Aligning the Mounting-bracket With the Server Chassis Installing the Mounting-Brackets Onto the ServerAttaching Bolt-On Slide-Rail Assemblies Attaching the Slide-Rail Assemblies to the RackSlide-rail Assembly Rail-width spacer Attaching Tool-less Slide-Rail Assemblies Installing the Server Into the Slide-Rail AssembliesPage You will hear an audible click 7Cable Management Arm CMA Installing the Cable Management ArmLeft slide-rail CMA rail extension Left slide-rail CMA rail extension Right slide-rail CMA mounting bracket Right slide- rail assembly CMA slide-rail connector Install and route cables to your server, as required CMA arm CMA cable hanger Verifying Operation of the Slide-rails and CMA Embedded LOM Service Processor Software Overview Setting Up the Sun Fire X4150 Server1Embedded LOM Service Processor Components Connector Locations Connecting the CablesCabling the Server 2Front Panel Power/OK LEDOverview About Service Processor InterfacesMethod 1 Access the Bios Determining the Embedded LOM Service Processor IP AddressSee -5for the position of the serial port on the back panel Method 1 Using the Serial Connection Modifying the Service Processor IP AddressSee -5for the serial port position For example http//xxx.xxx.xxx.xxx Applying Power for the First Time Installing the Intel Proset Teaming Utility Setting Up the Sun Fire X4150 Server Sun Fire X4150 Installation Guide January Delivery Methods Solaris Preinstall OverviewBefore You Begin Installation WorksheetDhcp 1Installation WorksheetNIS+ Redirect the Console Output to the Video Port Optional Configuring Solaris OSUsing the Grub Menu Configuring Sun Fire X4150 Server RAID Drives3RAID Drive Options RAID Drive OverviewRAID Drive Options 2Sun Fire X4150 RAID HBA cardsMirroring the Preinstalled Solaris OS with LSI RAID Using your Solaris Server, log in and start Xserver Solaris 10 Operating System User Information Accessing Solaris 10 User DocumentationSolaris 10 OS Training Downloading Solaris 10 OS SoftwareSun Fire X4150 Installation Guide January Windows Server 2003 R2 Preinstall Overview How to start a Rkvm Session Configuring the Windows Server 2003 R2 OSRegional and Language Options screen appears Configuring Sun Fire X4150 Server RAID Drives 2RAID Drive Options 2shows the RAID drive optionsSun Fire X4150 Installation Guide January Click Next to install the Sun StorageTEK Manager program One more confirmation screen appears. Confirm the mirroring Power On the Main Power Powering On and Off the Server1Front Panel Power/OK LED Power Off from Main Power Mode2Troubleshooting Procedures Setup Troubleshooting3System Information Needed for Support Contacting Support4Sun Technical Support Contacts 4Sun Technical Support Contacts Index Undefined BookTitleFooter January