Sun Microsystems X4150 Server manual 4Sun Technical Support Contacts

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TABLE 6-3System Information Needed for Support (Continued)

System Configuration Information Needed

Your Information

 

 

System serial number

 

 

 

Peripherals attached to the system

 

 

 

Email address and phone number for you and a

 

secondary contact

 

Street address where the system is located

 

 

 

Superuser password

 

 

 

Summary of the problem and the work being done

 

when the problem occurred

 

 

 

Other Useful Information

 

 

 

IP address

 

 

 

Server name (system host name)

 

 

 

Network or internet domain name

 

 

 

Proxy server configuration

 

 

 

TABLE 6-4Sun Technical Support Contacts

Server Documents and Support Resources

URL or Telephone Number

 

 

PDF files for all current Sun Fire

http://www.sun.com/documentation/

X4150 server documents.

 

Solaris™ 10 and other software

http://docs.sun.com/documentation/

documents. This web site has full

 

search capabilities.

 

Discussion and troubleshooting

http://supportforum.sun.com/

forums.

 

Support, diagnostic tools, and alerts

http://www.sun.com/bigadmin/

for all Sun products.

 

SunSolveSM web site. Contains links to http://www.sunsolve.sun.com/handbook_pub/ software patches. Lists some system

specifications, troubleshooting and maintenance information, and other tools.

SunServiceSM support phone numbers. 1-800-872-4786 (1-800-USA-4Sun), select Option 1

Chapter 6 If You Need Help 67

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Contents Sun Fire X4150 Server Installation Guide Please Recycle Contents Setting Up the Sun Fire X4150 Server If You Need Help Vi Sun Fire X4150 Installation Guide January How This Book Is Organized Table P-1Installation Guide ChaptersSun Online Typographic ConventionsRelated Documentation Safety and Compliance InformationSun Fire X4150 Server Documentation Sun Welcomes Your Comments Tools and Equipment Needed Before You Begin1Sun Fire X4150 Server Installation Process Installation Process Flowchart2Sun Fire X4150 Server Installation Process Part Unpacking Package Contents InventoryOpening the Box Options ESD PrecautionsSun Fire X4150 Server Description Front Panel Features2Back Panel Legend Back PanelSun Fire X4150 Installation Guide January Before You Install Service Label Server Installation Process Overview1Rack Compatibility Checking CompatibilityDisassembling Bolt-On Slide-Rails Disassembling Slide-RailsDisassembling Tool-less Slide-Rails 1Disassembling the Bolt-onSlide-rail Before Installation2Aligning the Mounting-bracket With the Server Chassis Installing the Mounting-Brackets Onto the ServerAttaching Bolt-On Slide-Rail Assemblies Attaching the Slide-Rail Assemblies to the RackSlide-rail Assembly Rail-width spacer Attaching Tool-less Slide-Rail Assemblies Installing the Server Into the Slide-Rail AssembliesPage You will hear an audible click 7Cable Management Arm CMA Installing the Cable Management ArmLeft slide-rail CMA rail extension Left slide-rail CMA rail extension Right slide-rail CMA mounting bracket Right slide- rail assembly CMA slide-rail connector Install and route cables to your server, as required CMA arm CMA cable hanger Verifying Operation of the Slide-rails and CMA Embedded LOM Service Processor Software Overview Setting Up the Sun Fire X4150 Server1Embedded LOM Service Processor Components Connector Locations Connecting the CablesCabling the Server 2Front Panel Power/OK LEDOverview About Service Processor InterfacesMethod 1 Access the Bios Determining the Embedded LOM Service Processor IP AddressSee -5for the position of the serial port on the back panel Method 1 Using the Serial Connection Modifying the Service Processor IP AddressSee -5for the serial port position For example http//xxx.xxx.xxx.xxx Applying Power for the First Time Installing the Intel Proset Teaming Utility Setting Up the Sun Fire X4150 Server Sun Fire X4150 Installation Guide January Delivery Methods Solaris Preinstall OverviewBefore You Begin Installation WorksheetDhcp 1Installation WorksheetNIS+ Redirect the Console Output to the Video Port Optional Configuring Solaris OSUsing the Grub Menu Configuring Sun Fire X4150 Server RAID DrivesRAID Drive Options RAID Drive Overview2Sun Fire X4150 RAID HBA cards 3RAID Drive OptionsMirroring the Preinstalled Solaris OS with LSI RAID Using your Solaris Server, log in and start Xserver Solaris 10 Operating System User Information Accessing Solaris 10 User DocumentationSolaris 10 OS Training Downloading Solaris 10 OS SoftwareSun Fire X4150 Installation Guide January Windows Server 2003 R2 Preinstall Overview How to start a Rkvm Session Configuring the Windows Server 2003 R2 OSRegional and Language Options screen appears Configuring Sun Fire X4150 Server RAID Drives 2RAID Drive Options 2shows the RAID drive optionsSun Fire X4150 Installation Guide January Click Next to install the Sun StorageTEK Manager program One more confirmation screen appears. Confirm the mirroring Power On the Main Power Powering On and Off the Server1Front Panel Power/OK LED Power Off from Main Power Mode2Troubleshooting Procedures Setup Troubleshooting3System Information Needed for Support Contacting Support4Sun Technical Support Contacts 4Sun Technical Support Contacts Index Undefined BookTitleFooter January