Patton electronic 2160 Series, 07M2160-GS manual Contact information, Warranty coverage

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Model 2160 Series Getting Started Guide

6 • Contacting Patton for assistance

 

 

Introduction

This chapter contains the following information:

•“Contact information”—describes how to contact Patton technical support for assistance.

•“Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the Model 2160 warranty and obtaining a return merchandise authorization (RMA).

Contact information

Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems:

Patton support headquarters in the USA

•Online support—available at www.patton.com

•E-mail support—e-mail sent to support@patton.com will be answered within 1 business day

•Telephone support—standard telephone support is available five days a week—from 8:00 am to 5:00 pm EST (1300 to 2200 UTC)—by calling +1 (301) 975-1007

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

•Online support: available at www.patton-inalp.com

•E-mail support: e-mail sent to support@patton-inalp.comwill be answered within 1 business day

•Telephone support: standard telephone support is available five days a week-from 8:00 am to 5:00 pm CET (0900 to 1800 UTC/GMT) by calling +41 (0)31 985 25 55

•Fax: +41 (0)31 985 25 26

Warranty Service and Returned Merchandise Authorizations (RMAs)

Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship- ment. All of our products are backed by a comprehensive warranty program.

Note If you purchased your equipment from a Patton Electronics reseller, ask your reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement. Patton services our products no matter how you acquired them.

Warranty coverage

Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod- uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work- manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or unauthorized modification.

Introduction

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Contents CopperLink Model 2160 Series Mailsupport@patton.com Summary Table of Contents Table of Contents Web configuration Console and Telnet configuration Contacting Patton for assistance Port pin-outs List of Figures Model 2160 Series Getting Started Guide List of Tables Structure About this guideAudience Precautions Impaired functioningModel 2160 first Safety when working with electricityTected by a circuit breaker Preventing Electrostatic Discharge Damage General observationsTypographical conventions used in this document General conventionsChapter contents General informationModel 2160 overview ModelWAN 1-4 Link Model 2160 front panelLED descriptions LAN 1-4100MModel 2160 rear panel Port descriptionsReset button Ground terminalApplications overview Introduction Typical applicationDistance charts Distance Chart 2160 Series Standard SettingDistance Chart 2160 Series High Speed Setting Hardware installation Planning the installation IP related information Network diagramAC Power Mains Location and mounting requirements Installing the ModelConnecting cables Unpacking the ModelGrounding the Model 2160 and connecting power Grounding studConsole configuration requirements Configuring the ModelWeb configuration requirements Telnet configuration requirementsWeb configuration Web configuration System Login Setting Up the WMITCP/IP setup Operation mode and Mgmt port Basic Configuration OptionsSubnet Mask Host Name Soho Dhcp serverLAN IP Address Subnet Mask Gateway DNS Server 1 DNS Server 2 Review and save basic setup changes Review and save basic setup changesAnnex Type Advanced Configuration OptionsLine Type SNR Margin Tcpam TypeMain Rate Line ProbeVlan VID 802.1Q Tag-Based Vlan 1Q Tag-Based Vlan802.1Q Vlan Web configuration Port-Based Vlan Port-Based VlanPort-Based QinQ Tpid Tag Protocol Identifier Enter 33024 for IEEE802.1QQuality of Service QoS Port Based Priority QoS Port Based PriorityVlan Tag Priority QoS Vlan Tag PriorityDefault Service by WRR IP Dscp PriorityClass Delay NormalStays the same link layer and routing protocol keep alive Throughput Normal High ReliabilityQoS IP Dscp Priority Rate Control Rate ControlMgmt Status Status OptionsLine Status LAN Status Administration OptionsSecurity Administration User Profiles Remote Management HostsSnmp Administration Snmp AdministrationCommunity Pool Snmp community pool configurationSystem Information Utility OptionsTrap Host Pool Configuration Tool Configuration ToolUpgrade LogoutRestart RestartConsole and Telnet configuration Dhcp Server Dhcp Fixed Host DNS Proxy Host NameConsole and Telnet configuration Ctrl + C Quit configuring the item Ctrl +Q Access help Log in using TelnetInterface commands Log in to the console interfaceWindow structure Product name Line BridgeMain Menu Tree Menu tree for authorized usersMenu tree for unauthorized users Main screen for authorized usersEnable Command Menu Setup Command Menu LineLink Wire modelMode Maximum Main RateClear IP Address Subnet MaskVlan Mode Disable 802.1Q Tag Vlan Port-Based VlanSetup Command Menu Pvid QoS Mode QoSQueue Schedule Queue WeightQoS Mode Weight Value Port-Based Priority QoS Vlan Tag Priority QoSIP Dscp Priority QoS Vlan Tag Index 0 1 2 3 4 5 6 Queue IndexPort ListRate Port LineMgmt Dhcp Server Dhcp Fixed HostHost Name Factory DefaultDNS Proxy Interface Status Command MenuInterface Status System Show Command MenuWrite Command ConfigReboot Command Ping CommandModify/Add User Administration Command MenuUser Profile Legal IP Address Pool SecurityTelnet TCP Port Snmp CommunityReadWrite Trap hostReadOnly DeniedSupervisor ID Supervisor Password and IDSupervisor Password Backup system configuration Utility Command MenuUpgrade main software Restore system configurationExit Command Contacting Patton for assistance Warranty coverage Contact informationReturn for credit policy Out-of-warranty serviceReturns for credit RMA numbersAppendix a Compliance information CE Declaration of Conformity ComplianceRadio and TV interference FCC Part Authorized European RepresentativeAppendix B Specifications Management Connector Line ConnectorEthernet Connector Line ModulationDimensions Front Panel IndicatorsPower Supply WeightAppendix C Port pin-outs Console port EIA-561 RJ-45 8-pin portEthernet Line CopperLink

2160 Series, 07M2160-GS specifications

The Patton Electronic 07M2160-GS is a kind of versatile and innovative device that falls within the 2160 Series of products. This series is renowned for its robust architecture, delivering reliable performance across various telecommunications applications. The 07M2160-GS is specifically designed to provide high-quality services for businesses that require efficient data communication solutions.

One of the main features of the 07M2160-GS is its impressive ability to support multiple communication protocols, allowing seamless integration into existing network infrastructures. This versatility makes it suitable for a wide array of applications, ranging from legacy systems to modern VoIP communications. The device is equipped with advanced bridging and routing capabilities, ensuring that network traffic is efficiently managed and directed.

The 07M2160-GS also embraces a set of cutting-edge technologies that enhance its performance. It typically incorporates features such as Quality of Service (QoS) management. This technology is crucial in prioritizing essential data packets to ensure that voice and video communications are prioritized over less critical data, thus improving the overall user experience. Additionally, the device supports robust error correction algorithms, further enhancing the reliability of data transmissions.

Another characteristic that stands out in the 2160 Series is the ease of installation and configuration. The 07M2160-GS often comes with a user-friendly interface, allowing system administrators to set up and manage the device without extensive training. This ease of use is complemented by comprehensive support resources provided by Patton Electronics, ensuring that customers can troubleshoot and optimize their devices effectively.

Furthermore, the 07M2160-GS is designed with scalability in mind, making it an ideal choice for growing businesses. The modular architecture allows for easy upgrades and expansions, ensuring that organizations can adapt their communications infrastructure as their needs evolve.

In summary, the Patton Electronic 07M2160-GS offers an exemplary combination of advanced features, cutting-edge technologies, and user-friendly characteristics. This device is well-suited to meet the demands of modern telecommunications, ensuring that businesses can maintain reliable communication channels as they grow and adapt to an ever-changing digital landscape.
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