Patton electronic 2996, 2960 user manual Ethernet

Page 54

Model 2960/2996 RAS User Manual

5 • Troubleshooting and maintenance

 

 

Table 5. LED definitions (Continued)

LED

Location

Color

Status

Meaning

 

 

 

 

 

ETHERNET

Front panel

Green

Off

• A valid link has not been detected.

 

 

 

 

• Verify that the cable is plugged into the hub, switch,

 

 

 

 

or workstation and the RAS.

 

 

 

 

• Verify that the hub, switch, or workstation is powered

 

 

 

 

on.

 

 

 

 

Replace the cable. If the problem still exists, refer to

 

 

 

 

“Replacing the RAS” on page 55 to replace the

 

 

 

 

RAS. If the problem still exists, troubleshoot the

 

 

 

 

hub, switch, or workstation.

 

 

 

On solid

Link status is nominal for the Ethernet port. No

 

 

 

 

action recommended.

CALLS ACT

Front panel

Green

On solid

Indicates call activity on the RAS. No action recom-

 

 

 

 

mended.

 

 

 

Flashing

A call is incoming. No action recommended.

 

 

 

 

 

 

 

 

Off

No active calls on the RAS. No action recom-

 

 

 

 

mended.

WAN PORT— FRAME

Front panel

Green

On solid

Indicates normal activity at each of the four T1/

 

 

 

 

E1/PRI links. No action recommended.

 

 

 

 

 

 

 

 

Flashing

Indicates that the RAS is detecting the network, but

 

 

 

 

is unable to synchronize with it.

 

 

 

Off

Indicates an error.

WAN PORT— ERROR

Front panel

Red

On solid

Indicates signal from WAN is not present.

 

 

 

Flashing

Intermittent errors on the WAN port are recog-

 

 

 

 

nized.

 

 

 

 

 

 

 

 

Off

Indicates normal activity at each of the four T1/

 

 

 

 

E1/PRI links. No errors recognized.

10/100 ETHERNET

Rear panel

Yellow

On solid

Link is valid but no packets are seen. No action

 

 

 

 

recommended.

 

 

 

 

 

 

 

 

Off

• A valid link has not been detected.

 

 

 

 

• Verify that the cable is plugged into the hub, switch,

 

 

 

 

or workstation and the RAS.

 

 

 

 

• Verify that the hub, switch, or workstation is

 

 

 

 

powered on.

 

 

 

 

• Replace the cable. If the problem still exists, refer to

 

 

 

 

“Replacing the RAS” on page 55 to replace the

 

 

 

 

RAS. If the problem still exists, troubleshoot the hub,

 

 

 

 

switch, or workstation.

 

 

 

Flashing

Packets are detected at the Ethernet port. No

 

 

 

 

action recommended.

10/100 ETHERNET

Rear panel

Green

On solid

100 Mbps speed. No action recommended.

 

 

 

Off

10 Mbps speed. No action recommended.

 

 

 

 

 

Fault analysis

54

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Contents Remote Access Server RAS Mailsupport@patton.com Contents Operation and shutdown Contacting Patton for assistance Radio and TV Interference Industry Canada NoticeFCC Information FCC Part 68 Compliance Statement CE NoticeAudience StructurePrecautions Typographical conventions used in this documentGeneral conventions Mouse conventions Chapter contents IntroductionModel 2960/2996 Remote Access Server overview Model 2960/2996 RAS Ultra Red version shownHardware overview WANTemperature SignalingPower system ModemsPhysical dimensions Management servicesSecurity LED display Model 2960/2996 front panel LEDsApprovals Software overview Software overviewHardware installation RAS chassis installation IntroductionUnpacking the Model 2960/2996 RAS Cable installation Installing the power cablesAttaching the cable retainer clip Power cable retainer clip Grounding the Model 2960/2996Connecting the Ethernet ports Model 2960/2996 network and configuration portsConnecting the EIA-561 RS-232 configuration port Connecting to the T1/E1/PRI WAN portsCompleting the hardware installation T1/E1/PRI RJ-48C pinout diagramConfiguring the RAS for operation Configuration prerequisites Preparing the RAS for configurationConfigure the COM port settings as shown in figure COM properties Login window Configuring the RAS with a Web browser Opening the RAS Web Administration PagesHome page overview Home page window panesImmediate Actions buttons Configuring simple authentication No ValidationAuthentication Configuration window Static UserConfiguring dial-in user information Dial-in main windowModify Dial-In window, Login section Configuring the default gateway Modify Dial-In window, Domain Name Server sectionConfiguring line settings and signaling for E1 T1/E1 Link Activity windowConfiguring the line settings Pinout for loopback to test WAN portSetting the line signaling for an E1/PRI Isdn line Setting the line signaling for an E1/R2 lineMFR Version 2 Modify window Configuring line settings and signaling for T1 Channel assignmentSetting the line signaling for an ISDN/PRI line Setting the line signaling for a robbed-bit T1 lineSaving your configuration Import/Export main window Completing the installation Configuring the RAS for operation Operation and shutdown Activating the RAS De-activating the RASTroubleshooting and maintenance Symptoms Fault analysis PowerEthernet Exporting the current RAS configuration Periodic maintenanceMaintenance CalibrationMaintenance Removing the defective RAS Installing the replacement RAS Verifying the hardware installationImporting a saved configuration Configure the COM port settings as shown in figure Press Return to display the login window see figure Actions Completing the installation Contacting Patton for assistance Contact information Warranty coverageOut-of-warranty service Returns for creditReturn for credit policy RMA numbersShipping instructions

2960, 2996 specifications

The Patton Electronics 2996 and 2960 series encapsulates a line of robust communication devices designed for versatile applications in data transmission and connectivity. These models cater to various industries, providing reliable performance, ease of use, and advanced features.

The Patton 2996 is known for its adeptness at functioning as a high-speed T1/E1 access device, making it ideal for businesses seeking efficient integration into existing networks. With a dual-channel design, the 2996 can support multiple voice and data streams simultaneously, facilitating seamless communication. Enhanced with built-in diagnostics and a user-friendly web interface, network administrators can easily monitor performance and configuration settings.

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Both models are equipped with comprehensive security features, including robust encryption protocols, ensuring that data remains protected during transmission. Additionally, they support Quality of Service (QoS) parameters to prioritize voice traffic, minimizing latency and enhancing the clarity of calls.

The hardware design of the Patton 2996 and 2960 series emphasizes reliability and durability. With solid construction, these devices are engineered to withstand challenging conditions, making them suitable for deployment in diverse environments. The easy installation process, coupled with wide-ranging support for various interfaces, ensures they can integrate smoothly with existing infrastructure.

In summary, the Patton Electronics 2996 and 2960 series represent high-quality communication solutions that blend advanced technology with practical features. Their capabilities to support both legacy and modern systems make them invaluable assets for any organization looking to enhance its communication effectiveness and efficiency. Whether it's for data transmission or voice gateway functionality, these models deliver reliable performance and a range of features tailored to meet the demands of today’s ever-evolving connectivity landscape.
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