Patton electronic 2960, 2996 user manual Configure the COM port settings as shown in figure

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Model 2960/2996 RAS User Manual	5 • Troubleshooting and maintenance

3.Set up HyperTerminal™ as follows:

–Open a HyperTerminal session.

–Enter a name for this connection.

–Click on the Connect using: pop-up menu and choose the Direct to ComX option (where X is the number of the COM port onto which you connected the cable in step 1) (see figure 40).

Figure 40. HyperTerminal properties

– Configure the COM port settings as shown in figure 41.

Figure 41. COM properties

Maintenance

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Contents Remote Access Server RAS Mailsupport@patton.com Contents Operation and shutdown Contacting Patton for assistance FCC Information Radio and TV InterferenceIndustry Canada Notice CE Notice FCC Part 68 Compliance StatementStructure AudienceGeneral conventions PrecautionsTypographical conventions used in this document Mouse conventions Introduction Chapter contentsModel 2960/2996 RAS Ultra Red version shown Model 2960/2996 Remote Access Server overviewWAN Hardware overviewModems SignalingPower system TemperatureSecurity Physical dimensionsManagement services Model 2960/2996 front panel LEDs LED displayApprovals Software overview Software overviewHardware installation Unpacking the Model 2960/2996 RAS RAS chassis installationIntroduction Attaching the cable retainer clip Cable installationInstalling the power cables Grounding the Model 2960/2996 Power cable retainer clipModel 2960/2996 network and configuration ports Connecting the Ethernet portsConnecting to the T1/E1/PRI WAN ports Connecting the EIA-561 RS-232 configuration portT1/E1/PRI RJ-48C pinout diagram Completing the hardware installationConfiguring the RAS for operation Preparing the RAS for configuration Configuration prerequisitesConfigure the COM port settings as shown in figure COM properties Login window Opening the RAS Web Administration Pages Configuring the RAS with a Web browserHome page window panes Home page overviewImmediate Actions buttons No Validation Configuring simple authenticationStatic User Authentication Configuration windowDial-in main window Configuring dial-in user informationModify Dial-In window, Login section Modify Dial-In window, Domain Name Server section Configuring the default gatewayT1/E1 Link Activity window Configuring line settings and signaling for E1Pinout for loopback to test WAN port Configuring the line settingsSetting the line signaling for an E1/R2 line Setting the line signaling for an E1/PRI Isdn lineMFR Version 2 Modify window Channel assignment Configuring line settings and signaling for T1Setting the line signaling for a robbed-bit T1 line Setting the line signaling for an ISDN/PRI lineSaving your configuration Import/Export main window Completing the installation Configuring the RAS for operation Operation and shutdown De-activating the RAS Activating the RASTroubleshooting and maintenance Symptoms Power Fault analysisEthernet Calibration Periodic maintenanceMaintenance Exporting the current RAS configuration Maintenance Removing the defective RAS Importing a saved configuration Installing the replacement RASVerifying the hardware installation Configure the COM port settings as shown in figure Press Return to display the login window see figure Actions Completing the installation Contacting Patton for assistance Returns for credit Warranty coverageOut-of-warranty service Contact informationShipping instructions Return for credit policyRMA numbers