Patton electronic 4630 Series manual Contacting Patton for assistance, Chapter contents

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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction	34
Contact information	34
Patton support headquarters in the USA	34
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	34
Warranty Service and Returned Merchandise Authorizations (RMAs)	34
Warranty coverage	34
Out-of-warranty service	35
Returns for credit	35
Return for credit policy	35
RMA numbers	35
Shipping instructions	35

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Contents SmartNode 4630 Series Mailsupport@patton.com Summary Table of Contents Table of Contents Contacting Patton for assistance Cabling List of Figures List of Tables Audience About this guideStructure Safety when working with electricity PrecautionsGeneral observations Typographical conventions used in this documentGeneral conventions Node General information Chapter contentsSmartNode SmartNode 4630 overviewBRI 0/0 SmartNode 4630 rear panelBRI 0/1 60 Hz ResetBRI 0/2 BRI 0/3SmartNode 4630 front panel PowerRun BRI Link/Sig VoIP LinkEthernet Link Ethernet 100MApplications overview Application-Edge intelligence of enterprise communication IntroductionHow it works Application-Multi-service Isdn Internet telephony IADApplications overview SmartNode installation Network Diagram Planning the installationSite log Network informationInstalling the gateway router Connecting the 10/100Base-T Ethernet LAN and WAN cables Connecting the power supply Initial conﬁguration Connecting the SmartNode to your laptop PC Connecting the SmartNode to your laptop PCLogin Factory-default IP settingsConﬁguring the desired IP address Changing the WAN IP addressConnecting the SmartNode to the network Connecting the SmartNode to the networkLoading the conﬁguration optional Start Bootloader BootloaderStart-up with factory conﬁguration Load a new application image SmartWare via TftpOptional RedBoot load -r -v -h host -b Load a new application image SmartWare via the serial link RedBoot load -r -v -mXmodem ymodem -b Additional information Contacting Patton for assistance Contact information Warranty coveragePatton support headquarters in the USA RMA numbers Out-of-warranty serviceAppendix a Compliance information Compliance SafetyRadio and TV Interference CE Declaration of ConformityIsdn compliance Appendix B Speciﬁcations Voice connectivity Voice processing signalling dependentData connectivity Fax and modem support Voice signallingVoice routing-session router Management IP servicesSystem PhysicalSmartNode Model SysObjectID Identiﬁcation of the SmartNode devices via SnmpAppendix C Cabling Console Connecting a serial terminalEthernet Typical Ethernet straight-through cable diagramIsdn BRI Appendix D Port pin-outs Isdn BRI 0/0 NT/Net or TE/User port Console portIsdn BRI 0/1 . /3 TE/Usr or NT/Net Appendix E SmartNode 4630 factory conﬁguration Introduction Appendix F End user license agreement End User License Agreement Other licenses Termination