Polycom DOC2558C manual Component Replacement

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Polycom RMX 2000 Hardware Guide

Component Replacement

The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel

or the rear panel.

Only MPM/MPM+/MPMx cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable. System shutdown is required when replacing the RTM ISDN or RTM IP card.

The following components can be replaced when they are faulty:

•CNTL Module, see "Replacing the CNTL Module” on page 1-31.

•Power Supply Module, see "Replacing the Power Supply Module” on page 1-33.

•Fan drawer, see "Replacing the Fan Drawer” on page 1-34.

•MPM/MPM+/MPMx card. This card is hot-swap enabled. See "Replacing a Faulty MPM/MPM+/MPMx Card” on page 1-35.

•RTM ISDN card, see "Replacing a RTM ISDN Card” on page 1-37.

•RTM IP card, see "Replacing a RTM ISDN Card” on page 1-37.

Warning!

•All maintenance tasks are to be performed by qualified, authorized personnel.

•Use only replacement parts supplied by your dealer.

•Follow all procedures. Do not skip any steps.

Before replacing parts:

•To ensure a part needs replacing, complete the troubleshooting procedures.

•Identify exactly which part needs replacing.

•Make sure you have the correct replacement part on hand.

•Make sure you are using proper ESD equipment, to prevent damage to the system.

Note!

On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card is properly seated in it’s slot. If this problem persists, contact your next level of support.

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Contents Polycom RMX 2000 Hardware Guide USA United States Federal Communication Commission FCC Regulatory NoticesChinese Communication Certificate Singapore Certificate Table of Contents MCU Installing the Replacement MPM/MPM+/MPMx CardHardware Description Main FeaturesRMX 2000 Specifications Conferencing Capacities RMX 2000 System CapacitiesSystem Functions MPM Mode MPM+ Mode MPMx Mode MPM+ Resource CapacitiesVSW 2Mb 160 VSW 4Mb VSW 6Mb Site Requirements Safety RequirementsRack Mount Safety Precautions Installation Precautions RMX 2000 Front Panel RMX 2000 ComponentsCntl CPU Component DescriptionComponent Description RTM IP RMX 2000 Rear PanelManagement Network on page G-1 Following items appear on the RMX 2000 rear panelLAN port RTM IsdnCables Connected to the RTM IP & Isdn Cards All external connectors are located on the rear panelMPMx MPM/MPM+ and MPMx Media CardsResource Type Maximum Possible Resources Per Card Up to MPM+ Resource Capacities per Card Type AssemblyCard Resources Bandwidth Type HD720p HD1080p @30fps @60fps MPM+Resource Type MPMx S MPMx D MPMx Resource Capacities per Card AssemblyMPMx, MPM+ and MPM Modes Audio algorithm is not supported with MPMxMPM+ MPMx Only AllMPM MPMx Only Remove one MPM card Insert one MPMx card An RMX has two MPM cards installedBoth MPM cards are enabled Inserted MPMx card is enabledInserted MPM card is disabled Remaining MPM card is disabledAn RMX has one MPMx card installed MPMx card is enabledComponent RMX 2000 LEDsRMX 2000 Front Panel LEDs Following items appear on the RMX 2000 front panelCard Insertion Initiated If during Card removal Initiated The cardCntl Unit LED Color Description Name RMX 2000 Rear Panel LEDsFollowing LEDs appear on the RTM IP card ShMG LEDs Function Name Following LEDs appear on the RTM IsdnRMX 2000 General Information dialog box opens RMX Chassis TypesComponent Replacement Types of Ejector Levers on RMX Components Fully Open The card is released from the MCU housingReplacing the Cntl Module Hardware Description Replacing the Power Supply Module Replacing the Fan Drawer Removing the MPM/MPM+/MPMx Card from the MCU Replacing a Faulty MPM/MPM+/MPMx CardInstalling the Replacement MPM/MPM+/MPMx Card Installing a New MPM/MPM+/MPMx Card in a Powered On RMXReplacing a RTM Isdn Card PRI Cables Replacing the RTM IP Card