Appendix B Technical Support

Gigabit Uplink Unmanaged Switch

■■

For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq

To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download

For all other technical support, please contact us by using the following details:

Global	Tel: +86 755 2650 4400
	Fee: Depending on rate of different carriers, IDD.
	E-mail: support@tp-link.com
	Service time: 24hrs, 7 days a week

Singapore	Tel: +65 6284 0493
	Fee: Depending on rate of different carriers.
	E-mail: support.sg@tp-link.com
	Service time: 24hrs, 7 days a week

UK	Tel: +44 (01 845 147 0017
	Fee: Landline: 1p-10.5p/min, depending on the time of day.
	Mobile: 15p-40p/min, depending on your mobile network.
	E-mail: support.uk@tp-link.com
	Service time: 24hrs, 7 days a week

USA/Canada	Toll Free: +1 866 225 8139
	E-mail: support.usa@tp-link.com(USA1
	support.ca@tp-link.com(Canada1
	Service time: 24hrs, 7 days a week

Turkey	Tel: 0850 7244 488 (Turkish Service1
	Fee: Depending on rate of different carriers.
	E-mail: support.tr@tp-link.com
	Service time: 09:00 to 21:00, 7 days a week

Italy	Tel: +39 023 051 9020
	Fee: Depending on rate of different carriers.
	E-mail: support.it@tp-link.com
	Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00

Ukraine	Tel: 0800 505 508
	Fee: Free for Landline; Mobile: Depending on rate of different carriers
	E-mail: support.ua@tp-link.com
	Service time: Monday to Friday, 10:00 to 22:00

Malaysia	Toll Free: 1300 88 875 465
	Email: support.my@tp-link.com
	Service time: 24hrs, 7 days a week

Brazil	Toll Free: 0800 608 9799 (Portuguese Service1
	E-mail: suporte.br@tp-link.com
	Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to
	15:00

Poland	Tel: +48 (01 801 080 618
	+48 223 606 363 (if calls from mobile phone1
	Fee: Depending on rate of different carriers.
	E-mail: support.pl@tp-link.com
	Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (DST1

18 Technical Support