ZyXEL Communications 128L user manual Problems With the Idsl Line, Problems with the LAN Interface

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Problems With the IDSL Line

The IDSL LEDs Not On

Check the connection between your two routers. When they are connected, the link and B1/B2 LED should be on if the transfer type is leased 128; and the link and B1 LED are on if the transfer type is leased 64.

1.Check the IDSL line if it is a single line to connect a pair of routers.

2.Check the counter Prestige see whether it is still alive.

3.Check with telephone company if the IDSL line is connected to telephone company.

Problems with the LAN Interface

Can not PING any station on the LAN

1.Check the LAN LED on the front panel of your Prestige. If it is on, then the link is up. If it is off, then check the cables connecting your Prestige to your LAN.

2.The type of Ethernet interface that you have configured in menu 3.1. Verify that you are using the same (AUI or 10Base-T) as configured in this menu.

3.Verify with your network administrator that the IP address and the IP subnet mask configured in menu 3.2 are valid for that LAN.

4.Check the physical Ethernet cable, and make sure the connections on your Prestige and the hub are secure.

98 Troubleshooting

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Contents ZyXEL ZyXEL Limited Warranty FCC Part 15 Information Copyright 1997 by ZyXELAcknowledgments IiiInformation for Canadian Users Contacting ZyXEL ∙ E-mail Contents Installation ViiiTCP/IP Configuration System Security Index 101 Page Introduction FeaturesEase of Installation IntroductionMultiple Networking Protocol Support Dynamic Host Configuration Protocol DhcpIsdn Digital Subscriber Line Idsl Full Network ManagementApplications For Your Prestige Other ResourcesAdditional Installation Requirements Packing ListIntroduction Introduction Before You Begin Before You BeginRoad Map and Flow Completing the Worksheet Ordering Your Idsl LineCollecting General Setup Information Collecting Idsl InformationCollecting Ethernet Setup Information IP Subnet Mask Number of Host Number of Bits Ethernet Setup Information General Setup InformationIdsl Setup Information ∙ IP Address ∙ IP Subnet Mask Before You Begin Installation InstallationConnecting an Idsl Line to your Prestige Connecting Your Computer and Your PrestigeConnecting the RS-232 Cable to your Prestige Connecting an Ethernet Cable to your PrestigeConnecting the Power Adapter to your Prestige Prestige Front PanelPowering On Your Prestige Front PanelPower on Messages Navigating Through the System Management Terminal Interface System Management Terminal Interface Summary Menu Title DescriptionGeneral Setup Menu 1 General SetupWAN Port Setup Ethernet Setup General Ethernet Setup Menu 3.1 General Ethernet SetupTCP/IP Ethernet Setup and Dhcp Menu 3.2 TCP/IP Ethernet SetupInstallation Installation Novell IPX Ethernet Setup Bridge Ethernet SetupInstallation Configuring for Internet Access Configuring for Internet AccessIP Addresses and the Internet Internet Access Configuration Menu 4 Internet Access SetupSingle User Account Configuring for Internet Access Configuration for Single User Account A Single User Account Using the PrestigeConfiguring for Internet Access Configuring for Internet Access Remote Node Configuration Remote Node ConfigurationMenu 11 Remote Node Setup Remote Node Configuration Remote Node Configuration Editing PPP Options Remote Node PPP OptionsRemote Node Configuration IP Subnet Mask TCP/IP ConfigurationTCP/IP Configuration 46 TCP/IP Configuration LAN-to-LAN ApplicationRemote Node Setup Menu 11.3 Remote Node Network Layer Options48 TCP/IP Configuration Sample IP AddressesStatic Route Setup 50 TCP/IP Configuration Static Routing ExampleMenu 12 Static Route Setup Main Menu 52 TCP/IP Configuration IPX Network Environment Novell IPX ConfigurationNovell IPX Configuration Frame TypePrestige on LAN with Server Prestige on LAN without ServerIPX Ethernet Setup Menu 3.3 Novell IPX Ethernet Setup∙ Snap Menu 14.1 Edit Dial-in User Static Route Setup NetWare Servers on Both Sides of the Link Menu 12.2 Edit IPX Static Route Novell IPX Configuration Novell IPX Configuration Bridging Configuration Bridging ConfigurationBridge Ethernet Setup Bridge Static Route Setup Remote Node Bridging ConfigurationMenu 12.4 Bridge Static Route Bridging Configuration About Filtering Filter ConfigurationFilter Configuration Configuring a Filter Set Prestige’s Filter StructureMenu 21 Filter Set Configuration Menu 21.1 Filter Rules Summary Configuring a Filter Rule TCP/IP Filter RuleMenu 21.1.1 TCP/IP Filter Rule Filter Configuration Filter Configuration Generic Filter Rule Menu 21.1.1 Generic Filter RuleFilter Configuration Novell IPX Filter Rule Menu 21.1.3 IPX Filter RuleFilter Configuration Configuring Your Prestige For Snmp Support About SnmpMenu 22 Snmp Configuration Snmp Snmp System Security Configuring the SMT PasswordSystem Security System Security Telnet Configuration and Capabilities Telnet Configuration and CapabilitiesAbout Telnet Configuration Telnet Capabilities Single AdministratorSystem Timeout System Status System MaintenanceSystem Maintenance Example of Menu 24.1 System Maintenance Status Terminal Baud Rate Menu 24.2 -System Maintenance Change Terminal Baud Rate Log and TraceView Error Log SyslogDiagnostic Menu 24.4 System Maintenance DiagnosticBackup Configuration Restore Configuration Software UpdateCommand Interpreter Mode Example of uploading RAS using PcplusSystem Maintenance None of the LEDs are on when you power up the Prestige TroubleshootingProblems Starting Up the Prestige Connecting the RS-232 cable, cannot access the SMTIdsl LEDs Not On Problems With the Idsl LineProblems with the LAN Interface Can not Ping any station on the LANProblems Connecting to a Remote Node or ISP Troubleshooting Index IndexSee IPX See RIP