ZyXEL Communications 128L user manual Troubleshooting

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100 Troubleshooting

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Contents ZyXEL ZyXEL Limited Warranty Copyright 1997 by ZyXEL AcknowledgmentsFCC Part 15 Information IiiInformation for Canadian Users Contacting ZyXEL ∙ E-mail Contents Installation ViiiTCP/IP Configuration System Security Index 101 Page Features Ease of InstallationIntroduction IntroductionDynamic Host Configuration Protocol Dhcp Isdn Digital Subscriber Line IdslMultiple Networking Protocol Support Full Network ManagementApplications For Your Prestige Other ResourcesAdditional Installation Requirements Packing ListIntroduction Introduction Road Map and Flow Before You BeginBefore You Begin Completing the Worksheet Ordering Your Idsl LineCollecting General Setup Information Collecting Idsl InformationCollecting Ethernet Setup Information IP Subnet Mask Number of Host Number of Bits Idsl Setup Information General Setup InformationEthernet Setup Information ∙ IP Address ∙ IP Subnet Mask Before You Begin Installation InstallationConnecting Your Computer and Your Prestige Connecting the RS-232 Cable to your PrestigeConnecting an Idsl Line to your Prestige Connecting an Ethernet Cable to your PrestigeConnecting the Power Adapter to your Prestige Prestige Front PanelPowering On Your Prestige Front PanelPower on Messages Navigating Through the System Management Terminal Interface System Management Terminal Interface Summary Menu Title DescriptionGeneral Setup Menu 1 General SetupWAN Port Setup Ethernet Setup General Ethernet Setup Menu 3.1 General Ethernet SetupTCP/IP Ethernet Setup and Dhcp Menu 3.2 TCP/IP Ethernet SetupInstallation Installation Novell IPX Ethernet Setup Bridge Ethernet SetupInstallation Configuring for Internet Access Configuring for Internet AccessIP Addresses and the Internet Internet Access Configuration Menu 4 Internet Access SetupSingle User Account Configuring for Internet Access Configuration for Single User Account A Single User Account Using the PrestigeConfiguring for Internet Access Configuring for Internet Access Remote Node Configuration Remote Node ConfigurationMenu 11 Remote Node Setup Remote Node Configuration Remote Node Configuration Editing PPP Options Remote Node PPP OptionsRemote Node Configuration TCP/IP Configuration TCP/IP ConfigurationIP Subnet Mask 46 TCP/IP Configuration LAN-to-LAN ApplicationRemote Node Setup Menu 11.3 Remote Node Network Layer Options48 TCP/IP Configuration Sample IP AddressesStatic Route Setup 50 TCP/IP Configuration Static Routing ExampleMenu 12 Static Route Setup Main Menu 52 TCP/IP Configuration Novell IPX Configuration Novell IPX ConfigurationIPX Network Environment Frame TypePrestige on LAN with Server Prestige on LAN without ServerIPX Ethernet Setup Menu 3.3 Novell IPX Ethernet Setup∙ Snap Menu 14.1 Edit Dial-in User Static Route Setup NetWare Servers on Both Sides of the Link Menu 12.2 Edit IPX Static Route Novell IPX Configuration Novell IPX Configuration Bridge Ethernet Setup Bridging ConfigurationBridging Configuration Bridge Static Route Setup Remote Node Bridging ConfigurationMenu 12.4 Bridge Static Route Bridging Configuration Filter Configuration Filter ConfigurationAbout Filtering Configuring a Filter Set Prestige’s Filter StructureMenu 21 Filter Set Configuration Menu 21.1 Filter Rules Summary Configuring a Filter Rule TCP/IP Filter RuleMenu 21.1.1 TCP/IP Filter Rule Filter Configuration Filter Configuration Generic Filter Rule Menu 21.1.1 Generic Filter RuleFilter Configuration Novell IPX Filter Rule Menu 21.1.3 IPX Filter RuleFilter Configuration Configuring Your Prestige For Snmp Support About SnmpMenu 22 Snmp Configuration Snmp Snmp System Security Configuring the SMT PasswordSystem Security System Security About Telnet Configuration Telnet Configuration and CapabilitiesTelnet Configuration and Capabilities System Timeout Single AdministratorTelnet Capabilities System Maintenance System MaintenanceSystem Status Example of Menu 24.1 System Maintenance Status Terminal Baud Rate Menu 24.2 -System Maintenance Change Terminal Baud Rate Log and TraceView Error Log SyslogDiagnostic Menu 24.4 System Maintenance DiagnosticBackup Configuration Restore Configuration Software UpdateCommand Interpreter Mode Example of uploading RAS using PcplusSystem Maintenance Troubleshooting Problems Starting Up the PrestigeNone of the LEDs are on when you power up the Prestige Connecting the RS-232 cable, cannot access the SMTProblems With the Idsl Line Problems with the LAN InterfaceIdsl LEDs Not On Can not Ping any station on the LANProblems Connecting to a Remote Node or ISP Troubleshooting See IPX IndexIndex See RIP