Help
Paper jams
Try removing the paper from the sheet feeder. If the paper is lodged too far into the printer and can’t be removed:
1 Unplug the power cord from the printer.
2Pull firmly on the paper to remove it. Pull the paper from the front if necessary.
3Plug the power cord back into the printer to turn it on.
4 Print your document again.
Pages have poor print quality
>Check the ink level graphic on the Cartridges tab of your Printer Properties. An ink cartridge may be out of ink or low on ink.
>Check the print quality setting on your Printer Properties. Try a higher or lower quality setting. You may have selected a lower setting which may print lower quality prints or too high of a setting which could smear the ink.
>Use a different brand of paper. Each brand of paper accepts ink differently and prints with slight color variations. It is recommended that you use Compaq Inkjet Media for the best results.
>Align and/or clean the print cartridges from the Printer Properties Maintenance tab.
>Don’t use refilled print cartridges. For best results, use Compaq recommended supplies.
Printing is slow
Printing can be slow for several normal reasons.
>If you are printing multiple large photos, printing can take longer.
>Pages with many graphics will print slower than pages with mostly text.
>High resolutions will take longer to print, such as 2400 x 1200 dpi. Use a lower resolution unless you require very high quality.
>If you are printing from your PC, try closing any unneeded applications. Your PC may need additional RAM or a higher processor speed.
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