Compaq A4000 manual Printer prints blank pages, PC is not available, Scanning menu does not appear

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Getting Started Guide

Printer prints blank pages

Make sure you have removed the transparent tape covering the bottom of the print cartridges. For help, see page 4.

The PC is not available

You have initiated a task that requires assistance from the PC, but the PC was not available. Make sure:

>Your PC is on and is not in suspend mode. If you are unsure, move the mouse. If you can see your mouse moving, your PC should be available.

>Check whether the USB cable is connected to both the A4000 and your PC. Lastly, try your task again later if the A4000 is busy processing a previous task.

Scanning menu does not appear

The Scan To menu is created by your computer. If the A4000 has not been attached to a PC with the settings utility installed, the Scan To menu will be blank when you press the scan button. Otherwise,

>Make sure the USB cable is connected and the A4000 software has been installed.

>Run the A4000 settings utility. If it is already running, right-click on the icon in the system tray and shut it down before running it again.

For help in setting up your Scan To menu, see “Scanning” on page 21.

Contacting Compaq

Visit our Web site at www.compaq.com to:

>Access publications for your printer.

>Download software updates.

>Search for solutions to common problems.

>Learn new ways to use your printer.

>Look for special offers and purchase inkjet supplies and media.

To quickly navigate to the Compaq website, click:

Start Program Files Compaq A4000 Compaq Online.

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Contents A4000 Copyright 2001 Compaq Computer Corporation Check the printer parts SetupGetting Started Guide Attach and extend trays Load up to 100 sheets of plain paperConnect the power cord Select your languageInstall the print cartridges Align the cartridges Connect the USB cableConnect the telephone line cord Install the printer software Getting Started Guide Controls and settings SettingsMenu button Options buttonUsing the settings utility Setup buttonPrinter monitor icon Main settings windowPrint settings Fax settings Copy settingsScan settings Fax form settingsGetting Started Guide Basic printing Using the printer softwarePrinting PrintingPrinting multiple pages per sheet of paper Printing photosPrinting envelopes Getting more from your printer Printing bannersPrinting transparencies Getting Started Guide Preparing documents for copying Using the copy/scan sleeveCopying Loading documentsMaking multiple copies Changing copy settingsMaking a copy Scanning ScanningPreparing documents for scanning Scanning with the computer Programs Ulead Photo Express 4.0 Photo ExpressAdjusting your scanner settings Scanning with the scan buttonScanning to a folder Scanning to emailOCR Optical Character Recognition Changing scan settingsScanning to custom applications Additional softwareGetting more from your scanner Sending a fax FaxingPreparing documents for faxing FaxingSpeed sending faxes as email Changing fax settingsSpeed sending Redial Quick modeOn hook dialing Receiving a fax Fax forwardingSetting up your fax form Fax FormFaxing a quick note Using a fax formPrinting a fax form Printer or scanner isn’t working Installation screen did not appearHelp HelpDocument jams Uninstalling the softwarePaper misfeeds or multiple sheets feed Printing is slow Paper jamsPages have poor print quality Scanning menu does not appear Printer prints blank pagesPC is not available Warranty Service AppendixLimited Limitation of Remedy Service and Support Japanese Vcci Notice United Kingdom Telecommunications Act Safety information