Black Box LC-XE10 instruction manual Appendix, Troubleshooting

Page 47

Appendix

Troubleshooting

Before calling your dealer or service center for assistance, check the items below once again.

Make sure you have properly connected the projector to peripheral equipment as described in "Connecting to a Computer" and “Connecting to Video Equipment” on page17 and 18.

Make sure all equipment is connected to AC outlet and the power is turned on.

When you operate the projector with a computer and it does not project an image, restart the computer.

Problem:

No power

Image is out of focus.

No image

No sound

Image is Left/Right reversed.

Image is Top/Bottom reversed.

Some displays are not seen during the Operation.

Try these solutions.

Plug the power cord of the projector into the AC outlet.

See if the POWER indicator lights red.

Wait 90 seconds after the projector is turned OFF when turning the projector back on. The projector can be turned on after the POWER indicator turns red. (See “Turning Off the Projector” on page 19.)

Check the WARNING indicator. If the WARNING indicator lights red, the projector cannot be turned on. (See "Warning Indicator" on page 43.)

Check the projection lamp. (See page 45.)

Unlock Key lock for the projector in the Setting Menu. (See page 42.)

Adjust focus of the projector.

Provide proper distance between the projector and the projection screen. (See page 16.)

Check the projection lens to see if it needs cleaning. (See page 44.)

Moving the projector from a cool temperature location to a warm temperature location may result in moisture condensation on the projection lens. In such an event, leave the projector OFF and wait until condensation disappears.

Check the connection between your computer or video equipment and the projector.

See if the input signal is correctly output from your computer. Some laptop computers may need changing the setting for monitor output when you are connecting a laptop computer. See your computer’s owner’s manual for setting.

It takes about 30 seconds to display an image after turning on the projector.

See if the selected system is corresponding with your computer or video equipment.

Select correct input source once again through menu operation.

Make sure the temperature is not out of the Operating Temperature (5°C ~ 35°C).

Check audio cable connection from audio input source.

Adjust the audio source.

Press the Volume (+) button.

Press the Mute button.

Check the Ceiling / Rear item. (See “Setting” on page 40.)

Check the Ceiling item. (See “Setting” on page 40.)

Check the Display item. (See “Setting” on page 39.)

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Contents Model LC-XE10 Table of Contents Risk of Electric Shock Do not Open To the OwnerVoor de klanten in Nederland Safety InstructionsMoving the Projector Safety InstructionsInstalling the Projector in Proper Position Air CirculationFederal Communication Commission Notice Compliance200 240 V AC ComplianceFor Continental Europe For the U.S.A. and CanadaFeatures and Design Front Back Bottom Part Names and FunctionsTerminal Part Names and Functions1!2 TopZoom Freeze Remote ControlPointer Function Laser Pointer FunctionWireless Mouse Operation Remote Control CodeRemote Control Batteries Installation Remote Control Operating RangePositioning the Projector InstallationAdjustable Feet Terminals Projector InstallationConnecting to a Computer Video Source example Connecting to Video EquipmentTurning Off the Projector Basic OperationTurning On the Projector Basic Operation Zoom AdjustmentFocus Adjustment Keystone AdjustmentKeystone correction Corner Auto Set Up FunctionPicture Freeze Function Direct Operation Timer FunctionSound Adjustment No Show FunctionOn-Screen Menu Remote ControlOn-Screen Menu Top ControlMenu Bar Input Source Selection Computer InputMode Computer InputComputer System Selection AutoAuto PC Adj Computer Adjustment AutoTo store adjustment data Computer Adjustment Manual To clear adjustment data ResetMode free Display area To store adjustment dataImage button Standard Real Image Level SelectionStandard RealImage Level Adjustment Screen Size Adjustment Pb/Cb, Pr/Cr Video InputInput Source Selection Video, S-Video, Y, Pb/Cb, Pr/Cr Input button Computer Video Computer 2 button Video InputInput Source Selection RGB Scart 21-Pin RGB ScartAV System Menu Video or S-Video Video System SelectionVideo or S-Video ComponentImage button Standard Cinema CinemaProgressive ColorTint Resets all adjustment to their previous figure Setting SettingSetting Pointer Power managementLamp mode On startTo change the code for the projector To change the code for the remote controlWireless Mouse mode Projector modeThen check the items below Maintenance and CleaningProjector is shut down and the Warning indicator lights red Cleaning the Projector Cabinet Maintenance and CleaningCleaning the Air Filters Cleaning the Projection LensReset the Lamp replace counter Lamp ReplacementLamp Replace Counter Lamp Handling PrecautionsAppendix TroubleshootingAppendix Projector Condition Indicators and Projector ConditionInput PC AdjustImage Adjust Screen Menu TreeSound System SettingImage Adjust Image SelectKHz Compatible Computer SpecificationsFreq Technical Specifications Terminal DVI-I Pin Configuration Configurations of TerminalsTerminal HDB15-PIN Pin Configuration Optional Parts Attaching the Lens Cover Off Projector is not locked with USB Key On1 Key registrationDeleting key registration To lock the projector with USB keyAppendix Appendix Key to better communications Canada