BenQ MP522 ST, MP512 ST user manual Troubleshooting

Page 56

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 27 for details.

 

 

 

56 Troubleshooting

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Contents Welcome MP512 ST/MP522 ST Digital ProjectorTable of contents Important safety instructions Refer servicing to qualified service personnelFuture reference Projector lamp is on Do not look straight at the projectorSafety Instructions Do not block the ventilation holes Ceiling mounting the projector This Apparatus Must be EarthedIntroduction Projector featuresIntroduction Shipping contents Projector exterior view Front/upper side Rear/lower sideMP522 ST MP512 ST External control panelControls and functions ProjectorRemote control Pull out the battery holder Remote control effective rangeReplacing the remote control battery Positioning your projector Choosing a locationObtaining a preferred projected image size Page Projection dimensions Connecting a computer or monitor Connecting a computerConnection To connect the projector to a notebook or desktop computerConnecting a monitor To connect the projector to a monitorConnecting Video source devices Connecting audioBest video quality Better video qualityConnecting an Hdmi device To connect the projector to an Hdmi deviceComponent Video to VGA D-Sub adaptor cable Audio cable Connecting a Component Video source deviceTo connect the projector to a Component Video source device Cable Video cable Connecting an S-Video source deviceTo connect the projector to an S-Video source device Audio cable Video cable Connecting a composite Video source deviceTo connect the projector to a composite Video source device Operation OperationStarting up the projector Using the menus Use / to highlight the System Setup Basic menuUtilizing the password function Setting a passwordIf you forget the password Security SettingsEntering the password recall procedure Changing the passwordDisabling the password function Enter a new passwordChanging color space Switching input signalSignal Adjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image clarityMagnifying and searching for details Correcting keystoneSelecting the aspect ratio About the aspect ratioSelecting a picture mode Picture modes for different types of signalsPC input signals D-Sub / Comp. analog RGB Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesSetting the User 1/User 2 mode Adjusting BrightnessAdjusting Color Adjusting TintAdjusting Sharpness Adjusting Brilliant ColorPress Mode/Enter and the 3D Color Management page displays Setting the presentation timer Top-Left Bottom-Left Top- Right Bottom-RightHiding the image To cancel the timer, perform the following stepsHow to use the Timer On key? Utilizing FAQ function Or go to the System Setup Basic PanelLocking control keys Freezing the imageAdjusting the sound Adjusting the sound levelTurning off the Power on/off ring tone Operating in a high altitude environmentPersonalizing the projector menu display Shutting down the projectorMain menu Sub-menu Options Menu operationMenu system Basic LanguageSystem Setup Advanced Picture ModeEquivalent lamp hour SecurityDescription of each menu Temperature Save SettingsTimer Auto PowerSleep Timer SettingsPanel Key LockSystem Setup Advanced menu Reset AllLamp SecurityFAQ-Image Installation Features ServiceInformation menu CurrentMaintenance Care of the projectorSetting Lamp mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Loosen the screw that secures the lamp Maintenance Replacing the lampPage Resetting the lamp timer Setup Advanced Lamp Settings menuDisplays. Press to highlight Reset lamp Tighten the screw that secures the lampIndicators Troubleshooting Specifications Projector specificationsDimensions Refresh rate Horizontal Clock Resolution ModeMm W x 90 mm H x 214 mm D 255 61.5 MHzVideo Hdcp Resolution ModeSupported timing for Hdmi Hdcp input-MP512 ST Signal Format Supported timing for PC input-MP522 STWarranty and Copyright information Limited warrantyCopyright DisclaimerRegulation statements FCC statementEEC statement Weee directive

MP512 ST, MP522 ST specifications

The BenQ MP522 ST and MP512 ST are compact projectors designed to deliver impressive performance for both education and business environments. These models stand out for their versatility, high-quality image output, and user-friendly features.

The BenQ MP522 ST is known for its Short Throw technology, enabling it to project large images from a short distance. This feature is particularly beneficial in smaller rooms where space is limited. The projector can produce a 60-inch image from just over two feet away, making it ideal for classroom settings and small meeting rooms. The MP522 ST boasts a brightness of 2800 ANSI lumens, ensuring clear and vibrant presentations even in well-lit environments. With a native resolution of XGA (1024 x 768), it delivers sharp and detailed visuals, making text and images easy to read.

On the other hand, the BenQ MP512 ST shares many of the same features while offering slightly different specifications. The MP512 ST also uses Short Throw technology, allowing it to project large images in limited spaces. With a brightness of 2500 ANSI lumens, it provides adequate illumination for various settings. This projector also supports a native resolution of XGA, ensuring excellent image quality for presentations and videos.

Both projectors utilize DLP technology, known for its reliability and high-quality images. DLP projectors typically have better color accuracy and contrast ratios compared to other technologies, resulting in vivid and lifelike images. Furthermore, the long-lasting lamp life of up to 4000 hours in Eco mode enhances cost efficiency and reduces maintenance needs over time.

Another notable characteristic of both models is their connectivity options, which include multiple VGA inputs, a composite video input, and a USB port. This variety allows for easy connections to laptops, video sources, and even USB drives, making them versatile tools for presentations and multimedia sharing.

Both BenQ MP522 ST and MP512 ST projectors emphasize portability and ease of use. Their lightweight design and compact size make them easy to transport, while features such as automatic keystone correction simplify setup and ensure optimal image alignment.

In summary, the BenQ MP522 ST and MP512 ST projectors are excellent choices for users seeking high-quality, compact projectors with superior image performance. Their short throw capabilities, robust brightness, and extended lamp life, coupled with DLP technology, make them reliable solutions for a range of applications in education and business environments.
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