BenQ W1200 user manual Troubleshooting

Page 56

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 27 for details.

 

 

 

56 Troubleshooting

Image 56
Contents Welcome W1100/W1200 Digital ProjectorTable of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Projector features IntroductionShipping contents Projector exterior view Front/upper sideControls and functions ProjectorCeiling mounting the projector Size, PIP Pos, PIP Active Remote controlLeft Right Test II PowerColor Replacing the remote control battery Positioning your projector Choosing a locationObtaining a preferred projected image size Positioning your projector Projection dimensions Min. zoomConnection ConnectionConnection Connecting Video source devices Video NormalOperation Starting up the projectorAuto-adjusting the image Adjusting the projected imageAdjusting the projection angle Fine-tuning the image size and clarity Correcting keystoneUsing the menus Use / to highlight the System Setup menuUsing a security cable lock Utilizing the password functionSetting a password If you forget the passwordDisabling the password function Entering the password recall procedureChanging the password Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioPicture Letter Box format picture Selecting a picture mode Setting the User 1/User 2/User 3 modeGo to the Picture Basic Basic Picture Mode menu Optimizing the imageFine-tuning the image quality Advanced picture quality controlsSelecting a Color Temperature Fine-Tuning a Color TemperatureAdjusting Brilliant Color Selecting a Gamma Selection3D Color Management Setting the Sleep Timer Selecting a Film ModeHiding the image Freezing the imageAdjusting the sound To activate the High Altitude ModeOperating in a high altitude environment Turning on/off the SRSAdjusting the sound level Adjusting the Treble levelAdjusting the Bass level Turning on the Power on/off Ring ToneVideo Personalizing the projector menu display Shutting down the projectorMenu operation Menu systemAudio System Setup Picture Mode Description of each menuISF Source SRS Language Projector Position Menu Settings System Setup menu Information menu Maintenance Care of the projectorSetting Lamp Mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Status MessageReplacing the lamp Do not turn the power on with the lamp Cover removed Resetting the lamp timer Indicators Troubleshooting Specifications OpticalDimensions Ceiling mount installationTiming chart Supported timing for PC inputSupported timing for Hdmi input Supported timing for Component-YPbPrinput Warranty and Copyright information Patents for W1100/W1200Regulation statements FCC statementRegulation statements Regulation statements