Troubleshooting | Onkyo SR804 specification

Troubleshooting—Continued

The subwoofer produces no sound

•When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound.

•Make sure the speakers are conﬁgured correctly (pages 70, 71).

The Zone 2 speakers produce no sound

•The Zone 2 speakers only output sources that are con- nected to an analog input. Check to see if the source is connected to an analog input.

There’s no sound with a certain signal format

•Check the digital audio output setting on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

Can’t get 6.1- or 7.1-channel playback

•When the ZONE 2 SPEAKERS terminals are used, playback in the main room is reduced to 5.1-channels.

The volume cannot be set to +18 dB (99)

•After the Automatic Speaker Setup function has been used, or the volume level of each speaker has been adjusted (pages 58, 73), the maximum possible vol- ume setting be reduced.

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

•Make sure the source material is Dolby Digital (page 68).

The multichannel DVD input doesn’t work

•Check the multichannel DVD input connections (page 28).

•To select the multichannel DVD input, press the [MULTI CH] input selector button.

•Check the audio output settings on your DVD player.

About DTS signals

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

•When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about 3 seconds, and then resume playback.

•With some CD players, you won’t be able to playback DTS material properly even though your player is con- nected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recog- nize it as a genuine DTS signal. In such cases, you may hear noise.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, audio output may not start immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 24).

•Make sure that each video component is properly con- nected.

•If a video component is connected to a component video input, your TV must be connected to the COM- PONENT VIDEO OUT or HDMI OUT (page 25).

•If a video component is connected to an HDMI input, your TV must be connected to the HDMI OUT.

•While the Pure Audio listening mode is selected, the video circuitry is turned off and only the HDMI OUT outputs video signals.

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

•To watch a composite video or S-Video source on a TV that’s connected to the COMPONENT VIDEO OUT, select “- - -”in the “Component Video Setup” on page 44.

•To watch a composite video, S-Video, or component video source on a TV that’s connected to the HDMI OUT, select “- - -” in the “HDMI Video Setup” on page 43.

There’s no picture from a source connected to an HDMI IN

•If the message “Resolution Error” appears on the AV receiver’s display, this indicates that the TV or display does not support the current video resolution and you need to select another resolution on your DVD player.

The onscreen menus don’t appear

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

The picture is distorted

•On non-North American models, specify the TV sys- tem used in your area in the “TV Format Setup” on page 47.

The immediate display does not appear

•The immediate display (operation details) may not appear on a TV that’s connected to the HDMI OUT or

COMPONENT VIDEO OUT.

SR804 specifications

The Onkyo SR804 is a high-performance A/V receiver that has established itself as a favorite among home theater enthusiasts. Designed to deliver an immersive audio and visual experience, the SR804 boasts an array of features and technologies that enhance its performance and usability.

At the heart of the Onkyo SR804 is its robust amplification system, which provides a substantial power output of 130 watts per channel at 8 ohms. This ensures a dynamic sound reproduction that can fill large rooms with clarity and depth. The receiver supports multiple audio formats, including Dolby TrueHD and DTS-HD Master Audio, enabling it to decode high-definition audio tracks from Blu-ray discs, delivering a cinema-like experience in the home.

One notable feature of the SR804 is its advanced video processing capabilities. It supports HDMI 1.3, allowing for high-definition video signals up to 1080p. The receiver can upscale standard-definition content to high definition, ensuring that all media is presented at the best possible quality. Additionally, the SR804 features multiple HDMI inputs, accommodating various devices such as gaming consoles, Blu-ray players, and streaming devices.

The Onkyo SR804 is designed with users in mind, featuring an intuitive GUI (Graphical User Interface) that simplifies navigation and setup processes. The included remote control is comprehensive, providing easy access to settings and features without the need to navigate through complex menus. Moreover, the receiver supports Audyssey MultEQ technology, which analyzes the room's acoustics and optimizes audio performance, providing a tailored sound experience for various room sizes and layouts.

Another key characteristic of the Onkyo SR804 is its versatility in connectivity options. In addition to HDMI, it offers optical and coaxial digital inputs, along with analog inputs for a variety of audio sources. The receiver also features a zone 2 output, allowing users to set up a separate audio zone, perfect for multi-room audio installations.

The appealing design of the Onkyo SR804 combines functionality with aesthetics. Its sleek black finish and elegant display make it a fitting addition to any home theater setup.

In summary, the Onkyo SR804 is a feature-rich A/V receiver that excels in performance, versatility, and user-friendliness. Its powerful amplification, advanced audio and video technologies, and intuitive interface make it an ideal choice for anyone looking to enhance their home entertainment experience. Whether for movie nights, gaming, or streaming, the Onkyo SR804 stands out as a reliable and impressive component in any home theater setup.