LG Electronics HCS6320 For Customer Support/Service, please call­, LG’s RESPONSIBILITY, 206-4183

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LG HCS6320 MUX/MOD Feature Card Warranty

LG HCS6320 MUX/MOD Feature Card Warranty

Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new HCS6320 MUX/MOD feature card. Please read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state within the U.S.A.

LG’s RESPONSIBILITY

Warranty Term One year parts and labor from date of purchase or delivery date.

Parts New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for the remaining portion of the original warranty period.

Warranty Service Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to return HCS6320 to customer. Call 1-888-865-3026for further information.

Not Covered This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after man- ufacture voids this warranty in its entirety.

This warranty does not cover any missing or stolen access cards.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

OWNER’S RESPONSIBILITY

Effective Warranty Date

Warranty begins on the date of delivery of the HCS6320.

 

For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.

Installation Guide

Read the Installation & Setup Guide carefully so that you will understand the operation of the HCS6320 and how to adjust

 

the controls.
Antenna

Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.

Warranty Service

For warranty service information, Call 1-888-865-3026.Parts and service labor that are LG’s responsibility (see above)

 

will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory

 

warranty service, call 1-888-865-3026.

 

You must provide the model number, serial number and date of purchase or date of original installation.

For Customer Support/Service, please call:­

1-888-865-3026

www.LGsolutions.com

CodePlus is a trademark of LG Electronics U.S.A., Inc. Pro:Idiom is a registered trademark of

Zenith Electronics LLC. DISH, DISH Network, and ViP are registered trademarks of DISH Network LLC. All other trademarks or registered trademarks are the property of their respective owners.

 

206-4183

© Copyright 2012 LG Electronics U.S.A., Inc.

Revision A
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Contents HCS6320 CodePlus Series MUX/MOD Feature Card Installation & Setup Guide WarrantyP/N 206-4183 Rev A Copyright 2012 LG Electronics U.S.A., IncFor Customer Support/Service, please call­1-888-865-3026 NOTE TO SATELLITE DISH INSTALLERREGULATORY INFORMATION COMPLIANCEIMPORTANT SAFETY INSTRUCTIONS Important safeguards for you and your new product6. Clean only with dry cloth 7. Refer all servicing to qualified service personnelCaution Refer all servicing to qualified service personnel 14. Replacement Parts15. Safety Check 13. ServicingTable of Contents Setup Information HCS6320Channel Assignments TranscodersFeatures HCS6320 Product DescriptionTranscoder Product Description Typical HD Transcoder System OverviewA typical Transcoder System with MUX/MOD functionality includes The integrated elements of the Transcoder SystemHCS6320 Card Description RESETResets card Install after inserting HCS6320 cardHCS6320 Functional Blocks Installing a CodePlus Feature Card Satellite STB & HCS6320 Initialization & Setup Connections AC Power Cord Power Outlet 120V 60Hz ACSERVICE Room Receiver Room Receiver Room ReceiverSystem Setup Typical HCS6320 System InstallationSystem Setup Cont Typical Setup Flow Chart for HCS6320HDTV Service Feed HD STBNetwork and Communication Setup Configuration Options via GUI Access the CodePlus Transcoder Series Web GUIController Menu Commands Access the Controller MenuConfiguration Options via GUI Cont Display a List of Transcoder Cards Installed in the Chassis Set HCS6320 RF ChannelsRead the RF Channel Map Example List Cards DisplaySlot #7 Raw bitrate data 0 total Configure Card Number/Channel Assignments Example MUX Bitrates DisplaySet the HCS6320 IP Address Reset the Controller card to activate new IP settings. or Reset the Controller card to activate new IP settingsPassword changed Change the Reload ProIdiom Key PasswordUpdate HCS6320 and/or Transcoder Firmware via TFTP Success. Reset command sent to cardPerform an External Card Reset Transcoder Menu Commands Access the Transcoder MenuCard Card HWID# is Example Transcoder MenuCard OS version HCS7720-943-2011-1025 Encoder version Total Output Bitrate 19.390 Mbit/sCard PI key checksum is View Software Information for a Selected TranscoderSatellite STB Menu Commands Access the Satellite STB MenuCard Reloading the key Successfully reloaded PI key Card 1 Tuner 1 Channel changed toCard 1 Tuner Current STB Channel is Satellite signal is locked Satellite signal strength is 52%Example Satellite STB Menu Read the STB Channel and StatusCard 1 Tuner 1 STB Powered On Card 1 Tuner 1 STB Powered OffCard 1 The STB is resetting Power the STB On or OffCard 1 STB Update successfully configured Card 1 STB Update is not scheduled. orCard 1 Successfully cleared STB Update configuration Schedule an STB UpdateConfiguration Options via Command Line Access the HCS6320 Main MenuConfiguration Options via Command Line Cont View HCS6320 System InformationSet HCS6320 RF Channels Print the RF Channels MapAccess Individual Transcoder Menus Display a List of Transcoder Cards Installed in the ChassisPerform an External Card Reset Install a ProIdiom Key on All Transcoders Set the HCS6320 IP AddressEnter IP address Type the host IP address in the format Enter Subnet Mask Type the subnet mask in the formatXmodem File Transfer 4. At the Use TFTP to download key y/n? prompt, eitherTFTP Transfer Update HCS6320 and/or Transcoder Firmware Reload the ProIdiom Key on All TranscodersOperation completed 4. At the Enter card number 1-12, ‘ctr’, or ‘all’ prompt, eitherView MUX or Raw Bitrate Data Configure Card Number to Channel Assignments Reset Password for Reload PI Key GUI Option Set Cross point switch... OK1. RF 58-1 -- Slot #1 2. RF 58-2 -- Slot #2 3. RF 59-1 -- Slot #4 4. RF 59-2 -- Slot #5 5. RF 60-1 -- Slot #8 6. RF 60-2 -- Slot #9Card #1 is HCS7720 HCS7720 1 Command Satellite Receiver MenuInstall a ProIdiom Key on the Selected Transcoder Card HWID# isEncoder version HDMI Input Bitrate 6.684 Mbit/s raw 6.684 Mbit/s3. At the Use TFTP to transfer files y/n? prompt, either Reload PI complete OKPI key checksum is Reload the ProIdiom Key on the Selected TranscoderAccess the Satellite Receiver Menu for the Selected Transcoder Update Firmware on the Selected TranscoderReset the Selected Transcoder Card Return to the HCS6320 Main MenuSatellite Receiver Menu Commands Access the Satellite Receiver MenuCard 1 Satellite signal strength is 52% Card 1 Satellite signal is lockedRead the Satellite Signal Strength Card 1 Current STB channel isAt the Satellite # Command prompt, either Power the Satellite STB On or OffRead and/or Set STB Update Parameters Card 1 STB serial# is R0128005665-79STB Update is not scheduled STB Update is in progress2. At the Change STB Update setting y/n? prompt, either Read STB Update ParametersConfigured STB Update... OK Press any key to continue STB model is ViP222k-HDSTB swver is X398RPLB-N Read the Satellite STB Model TypeTroubleshooting Equipment Setup ReviewSTATUS LED Audio/Video Freeze or Blank ScreenSpecifications DimensionsEnvironmental Storage Conditions Operating ConditionsDocument Revision History / Notes Document Revision HistoryDate DescriptionOpen Source Software Notice For Customer Support/Service, please call­ LG HCS6320 MUX/MOD Feature Card WarrantyWarranty begins on the date of delivery of the HCS6320 Installation Guide