LG Electronics HCS6320 Success. Reset command sent to card, Perform an External Card Reset

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Update HCS6320 and/or Transcoder Firmware via TFTP

Configuration Options via GUI (Cont.)

Update HCS6320 and/or Transcoder Firmware via TFTP

If you are not sure of the current firmware version, view and record the System Information for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See “View HCS6320 System Information” on page 17 and/or “View Hardware Information for a Selected Transcoder” on page 24, as necessary.

The firmware update requires that you set up a TFTP server on the same IP network as the HCS6320. Consult the network administrator, as necessary, for further information.

Caution: Do NOT initiate simultaneous menu sessions while a firmware update is in progress. Doing so will interfere with the active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation.

1.Make sure the firmware update configuration (.cfg) and package (.pkg) files are available on the same machine as the TFTP server. Then, set up the TFTP server, and point to the directory in which the firmware update files are located.

2.With the Controller Menu on display, select the card or cards to which to download firmware: Click on the down arrow at the right of the Card Select field, and select the appropriate option from the drop-down list. You can update firmware on a single transcoder (select the appropriate card number), the Controller (HCS6320), or all transcoder cards.

3.Type the IP address for the TFTP server in the TFTP Server IP Address field and the name of the configuration file in the format “filename.cfg” in the Software Update File Name field. The, click Update. This will initiate the installation of both the configuration and package files.

Note: If you wish to check the status of the firmware update while in progress, click on the Status button at the right of the Update field.

4.When the firmware update is successfully completed, initiate a reset of ALL the cards that received the firmware update (see “Perform an External Card Reset” below).

Perform an External Card Reset

This option enables you to reset a single transcoder, the Controller (HCS6320), or all transcoder cards.

1.With the Controller Menu on display, select the card or cards to reset: Click on the down arrow at the right of the Card Select field, and select the appropriate option from the drop- down list.

2.Click on the Reset button at the right of the Card Reset field.

The system will display confirmation before initiating the reset of the selected card(s), for example:

Success. Reset command sent to card 2.

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Contents Copyright 2012 LG Electronics U.S.A., Inc HCS6320 CodePlus Series MUX/MOD Feature CardInstallation & Setup Guide Warranty P/N 206-4183 Rev ACOMPLIANCE For Customer Support/Service, please call­1-888-865-3026NOTE TO SATELLITE DISH INSTALLER REGULATORY INFORMATION7. Refer all servicing to qualified service personnel IMPORTANT SAFETY INSTRUCTIONSImportant safeguards for you and your new product 6. Clean only with dry cloth13. Servicing Caution Refer all servicing to qualified service personnel14. Replacement Parts 15. Safety CheckTable of Contents Transcoders Setup InformationHCS6320 Channel AssignmentsHCS6320 Product Description FeaturesThe integrated elements of the Transcoder System Transcoder Product DescriptionTypical HD Transcoder System Overview A typical Transcoder System with MUX/MOD functionality includesInstall after inserting HCS6320 card HCS6320 Card DescriptionRESET Resets cardHCS6320 Functional Blocks Installing a CodePlus Feature Card Room Receiver Room Receiver Room Receiver Satellite STB & HCS6320 Initialization & Setup ConnectionsAC Power Cord Power Outlet 120V 60Hz AC SERVICETypical HCS6320 System Installation System SetupHD STB System Setup ContTypical Setup Flow Chart for HCS6320 HDTV Service FeedNetwork and Communication Setup Access the Controller Menu Configuration Options via GUIAccess the CodePlus Transcoder Series Web GUI Controller Menu CommandsConfiguration Options via GUI Cont Example List Cards Display Display a List of Transcoder Cards Installed in the ChassisSet HCS6320 RF Channels Read the RF Channel MapSlot #7 Raw bitrate data 0 total Example MUX Bitrates Display Configure Card Number/Channel AssignmentsSet the HCS6320 IP Address Change the Reload ProIdiom Key Password Reset the Controller card to activate new IP settings. orReset the Controller card to activate new IP settings Password changedPerform an External Card Reset Success. Reset command sent to cardUpdate HCS6320 and/or Transcoder Firmware via TFTP Example Transcoder Menu Transcoder Menu CommandsAccess the Transcoder Menu Card Card HWID# isView Software Information for a Selected Transcoder Card OS version HCS7720-943-2011-1025 Encoder versionTotal Output Bitrate 19.390 Mbit/s Card PI key checksum isCard 1 Tuner 1 Channel changed to Satellite STB Menu CommandsAccess the Satellite STB Menu Card Reloading the key Successfully reloaded PI keyRead the STB Channel and Status Card 1 Tuner Current STB Channel is Satellite signal is lockedSatellite signal strength is 52% Example Satellite STB MenuPower the STB On or Off Card 1 Tuner 1 STB Powered OnCard 1 Tuner 1 STB Powered Off Card 1 The STB is resettingSchedule an STB Update Card 1 STB Update successfully configuredCard 1 STB Update is not scheduled. or Card 1 Successfully cleared STB Update configurationAccess the HCS6320 Main Menu Configuration Options via Command LinePrint the RF Channels Map Configuration Options via Command Line ContView HCS6320 System Information Set HCS6320 RF ChannelsPerform an External Card Reset Display a List of Transcoder Cards Installed in the ChassisAccess Individual Transcoder Menus Enter Subnet Mask Type the subnet mask in the format Install a ProIdiom Key on All TranscodersSet the HCS6320 IP Address Enter IP address Type the host IP address in the formatTFTP Transfer 4. At the Use TFTP to download key y/n? prompt, eitherXmodem File Transfer 4. At the Enter card number 1-12, ‘ctr’, or ‘all’ prompt, either Update HCS6320 and/or Transcoder FirmwareReload the ProIdiom Key on All Transcoders Operation completedView MUX or Raw Bitrate Data Configure Card Number to Channel Assignments 4. RF 59-2 -- Slot #5 5. RF 60-1 -- Slot #8 6. RF 60-2 -- Slot #9 Reset Password for Reload PI Key GUI OptionSet Cross point switch... OK 1. RF 58-1 -- Slot #1 2. RF 58-2 -- Slot #2 3. RF 59-1 -- Slot #4Satellite Receiver Menu Card #1 is HCS7720 HCS7720 1 CommandHDMI Input Bitrate 6.684 Mbit/s raw 6.684 Mbit/s Install a ProIdiom Key on the Selected TranscoderCard HWID# is Encoder versionReload the ProIdiom Key on the Selected Transcoder 3. At the Use TFTP to transfer files y/n? prompt, eitherReload PI complete OK PI key checksum isReturn to the HCS6320 Main Menu Access the Satellite Receiver Menu for the Selected TranscoderUpdate Firmware on the Selected Transcoder Reset the Selected Transcoder CardAccess the Satellite Receiver Menu Satellite Receiver Menu CommandsCard 1 Current STB channel is Card 1 Satellite signal strength is 52%Card 1 Satellite signal is locked Read the Satellite Signal StrengthCard 1 STB serial# is R0128005665-79 At the Satellite # Command prompt, eitherPower the Satellite STB On or Off Read and/or Set STB Update ParametersRead STB Update Parameters STB Update is not scheduledSTB Update is in progress 2. At the Change STB Update setting y/n? prompt, eitherRead the Satellite STB Model Type Configured STB Update... OK Press any key to continueSTB model is ViP222k-HD STB swver is X398RPLB-NAudio/Video Freeze or Blank Screen TroubleshootingEquipment Setup Review STATUS LEDOperating Conditions SpecificationsDimensions Environmental Storage ConditionsDescription Document Revision History / NotesDocument Revision History DateOpen Source Software Notice Installation Guide For Customer Support/Service, please call­LG HCS6320 MUX/MOD Feature Card Warranty Warranty begins on the date of delivery of the HCS6320