JVC MP-XP7210GB, MP-XP3210GB 70 EN, Power does not turn on, If the Q&A does not help you

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70 EN

TROUBLESHOOTING

Q&A

There are several troubleshooting keys. If you are not sure how to operate your PC, your PC does not work well, or you suspect that your PC has been damaged, follow the relevant troubleshooting steps in the Q&A section.

If the Q&A does not help you

Contact us.

If you cannot remove the trouble successfully, contact the JVC PC Technical Support Centre. See the back cover for the phone number.

Power

Q.The power does not turn on.

A.Check the following.

¡Check that the Power key is pressed.

Press the (On/Off) key to turn on your PC. See “Turning (On/Off) key On” on page 17.

When you are using your PC on AC power

¡Check that the AC adapter is connected.

For connection, see “4. Recharge the built-in battery pack by plugging the AC cord into DC Input connector” on page 15.

When you are using your PC on the battery

¡Check that the battery is fully charged.

For how to charge the battery, see “5. Make sure that the battery pack is fully charged” on page 16.

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Contents MP-XP7210GB/MP-XP3210GB Dear Customer It is recommended that youSome DO’S and DON’TS on the Safe USE of Equipment Important Safety Instructions EN5 About BatteriesChecking Inventory Restriction JVC Software License AgreementCopyright Ownership Grant of License Transfer of the SoftwareTerm Limited WarrantyLimitation of Liability TerminationEND-USER License Agreement Copyright Ownership10 EN Restricted Rights LegendTable of contents 12 EN Parts and Component NamesSetting UP ¡ Mounting Battery Pack ¡ Dismounting Battery Pack Unplug the jumper pin before recharging the battery packMounting/Dismounting the Lithium Ion Battery Pack 14 ENOpen the display panel 16 EN Make sure that the battery pack is fully charged¡ Make sure that the battery pack is fully recharged Standard recharging timeTurning On/Off Key On ¡ Status indicatorsPress the On/Off key Rename your computer and click Next Initial Setup of Microsoft Windows18 EN Click NextEnter the user name and click Next Click FinishClick start 20 ENTurn-Off Click Turn Off computerJVC Original Software and System Applications Setup software Setup of JVC Original SoftwareRead the License Agreement when displayed 22 ENDVC’s USB Drivers If The hardware JVC DV Camera Storage message appears24 EN If The hardware JVC Web Camera message appearsCC Converter ¡ Enable¡ Disable Explanation of menu options26 EN ¡ Pixela ImageMixer ¡ Acrobat Reader ¡ Norton AntiVirus¡ Real Player 8 Basic To Uninstall a Standard Application To Set Up the Standard Applications Again28 EN Navigate in the Internet World 30 EN Contracting with the Internet Service Provider¡When you have contracted with a provider ¡ Contract with the providerConnection of Telephone Line and Modem Setup 32 EN Seting up the modemInternet Connection Setup 34 EN Click Set up my connection manually option, and click NextClick Connect using a dial-up modem option, and click Next Click Connect to the Internet option, and click NextClick Finish. The setup for connection wizard is complete Enter the phone number, and click Next36 EN Internet Protocol TCP/IP Properties screen will appear 38 EN Connecting to the InternetClick Connect Disconnection from the Internet Accessing a Web 40 ENSetting up E-Mail Software Click start and click E-mail on the Menu42 EN Enter the Account name and Password, and click Next Transmission 44 ENSending and Receiving E-mails CreateCreate a message 46 EN To check the received messages, click Inbox on the screenHardware Using the Pointing Device 48 ENDrag Double-clickScroll buttons Using the Numeric Keypad Using Hot keys50 EN Increasing the Optional Memory Capacity 52 EN Adding or Removing a Memory BoardMounting a memory board Removing the memory boardChecking the Additional Memory Board 54 ENTotal amount of memory appears on the screen Remove the dummy card Using the SD Memory Card SlotInsert an SD memory card Connecting an external monitor Using an External Display Unit56 EN Setting for network connection Connecting to a network¡Setting the IP address manually ¡Setting a computer name or work group 58 EN¡Checking the MAC address 60 EN Checking the battery level Click the Power Meter tabPower-saving mode 62 ENSystem in standby status System in halt status64 EN Unknown partition on hard diskPC Recovery Repeated PC Setup Before starting Repeated PC Setup Setting Up Your PC Again66 EN If you respond with a System Recovery ProcedureSelect the recovery method disk partitioning If you respond with CComputer Wiederherstellung Recovery 68 ENTroubleshooting 70 EN PowerPower does not turn on If the Q&A does not help youScreen has hung Startup and Operation of WindowsTerminating an application forcibly Troubleshooting 72 ENDisplay ¡ When the Stand By lamp is flashing¡ When the Stand By lamp is not lit PC is turned on but nothing appears on the screen74 EN Using the Internet¡ When a divider is used Cannot dial upPC dials but connection is not established PC cannot send or receive e-mail messages Check the following ¡ Check the user name and password76 EN ¡ The internal modem dials but negotiation is not madeBattery is not charged BatteryBattery discharge faster than expected Miscellaneous Forgot the password78 EN PC is hotSetting procedure does not complete 80 EN Appendix 82 EN List of Support CentresTrademark notice Specification 84 ENOptions separately available MP-VGX1E86 EN Page 88 EN Page Victor Company of JAPAN, Limited