JVC MP-XP3210GB, MP-XP7210GB warranty PC dials but connection is not established, Tips

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Q. The PC dials but connection is not established.

A. Check the dialing setting.

¡Check that the dialing type (tone or pulse) is correctly set for your telephone line.

For checking and configuration procedures, see “3. Setting up the modem” on page 32.

¡When no connection operation occurs, check the destination setting.

Use the following procedure to check the setting for connecting to your Internet Service Provider (ISP) or network.

1.Click the [start] button and [Control Panel].

2.Click the [Network and Internet Connections] icon.

3.Click the [Network Connections] icon.

4.Right-click the icon for the destination of connection to bring up a pop-up menu. Click [Properties] in the menu.

5.Check the setting according to the instruction manual provided from your ISP.

•On the [General] tab, check the “Connect using” and “Phone number” settings.

Tips

Some ISPs have different phone numbers for access points via ISDN lines from those for points via ordinary lines. Contact your ISP for details.

•For how to check and set the DNS server addresses (primary DNS and secondary DNS), see DNS server address setting procedure (10-20) on pages 36 and 37.

Important

If your ISP specifies no DNS server address, click [Obtain DNS server address automatically].

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Contents MP-XP7210GB/MP-XP3210GB It is recommended that you Dear CustomerSome DO’S and DON’TS on the Safe USE of Equipment Important Safety Instructions About Batteries EN5Checking Inventory Transfer of the Software JVC Software License AgreementCopyright Ownership Grant of License RestrictionTermination Limited WarrantyLimitation of Liability TermCopyright Ownership END-USER License AgreementRestricted Rights Legend 10 ENTable of contents Parts and Component Names 12 ENSetting UP 14 EN Unplug the jumper pin before recharging the battery packMounting/Dismounting the Lithium Ion Battery Pack ¡ Mounting Battery Pack ¡ Dismounting Battery PackOpen the display panel Standard recharging time Make sure that the battery pack is fully charged¡ Make sure that the battery pack is fully recharged 16 EN¡ Status indicators Turning On/Off Key OnPress the On/Off key Click Next Initial Setup of Microsoft Windows18 EN Rename your computer and click NextClick Finish Enter the user name and click NextClick Turn Off computer 20 ENTurn-Off Click startJVC Original Software and System Applications 22 EN Setup of JVC Original SoftwareRead the License Agreement when displayed Setup softwareIf The hardware JVC DV Camera Storage message appears DVC’s USB DriversIf The hardware JVC Web Camera message appears 24 ENExplanation of menu options ¡ Enable¡ Disable CC Converter26 EN ¡ Acrobat Reader ¡ Norton AntiVirus ¡ Pixela ImageMixer¡ Real Player 8 Basic To Set Up the Standard Applications Again To Uninstall a Standard Application28 EN Navigate in the Internet World ¡ Contract with the provider Contracting with the Internet Service Provider¡When you have contracted with a provider 30 ENConnection of Telephone Line and Modem Setup Seting up the modem 32 ENInternet Connection Setup Click Connect to the Internet option, and click Next Click Set up my connection manually option, and click NextClick Connect using a dial-up modem option, and click Next 34 ENEnter the phone number, and click Next Click Finish. The setup for connection wizard is complete36 EN Internet Protocol TCP/IP Properties screen will appear Connecting to the Internet 38 ENClick Connect Disconnection from the Internet 40 EN Accessing a WebClick start and click E-mail on the Menu Setting up E-Mail Software42 EN Enter the Account name and Password, and click Next Create 44 ENSending and Receiving E-mails TransmissionCreate a message To check the received messages, click Inbox on the screen 46 ENHardware 48 EN Using the Pointing DeviceDouble-click DragScroll buttons Using Hot keys Using the Numeric Keypad50 EN Increasing the Optional Memory Capacity Adding or Removing a Memory Board 52 ENRemoving the memory board Mounting a memory board54 EN Checking the Additional Memory BoardTotal amount of memory appears on the screen Using the SD Memory Card Slot Remove the dummy cardInsert an SD memory card Using an External Display Unit Connecting an external monitor56 EN Connecting to a network Setting for network connection¡Setting the IP address manually 58 EN ¡Setting a computer name or work group¡Checking the MAC address 60 EN Click the Power Meter tab Checking the battery level62 EN Power-saving modeSystem in halt status System in standby statusUnknown partition on hard disk 64 ENPC Recovery Repeated PC Setup Setting Up Your PC Again Before starting Repeated PC Setup66 EN If you respond with C System Recovery ProcedureSelect the recovery method disk partitioning If you respond with a68 EN Computer Wiederherstellung RecoveryTroubleshooting If the Q&A does not help you PowerPower does not turn on 70 ENStartup and Operation of Windows Screen has hungTerminating an application forcibly 72 EN TroubleshootingPC is turned on but nothing appears on the screen ¡ When the Stand By lamp is flashing¡ When the Stand By lamp is not lit DisplayCannot dial up Using the Internet¡ When a divider is used 74 ENPC dials but connection is not established ¡ The internal modem dials but negotiation is not made Check the following ¡ Check the user name and password76 EN PC cannot send or receive e-mail messagesBattery Battery is not chargedBattery discharge faster than expected PC is hot Forgot the password78 EN MiscellaneousSetting procedure does not complete 80 EN Appendix List of Support Centres 82 ENTrademark notice 84 EN SpecificationMP-VGX1E Options separately available86 EN Page 88 EN Page Victor Company of JAPAN, Limited