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Troubleshooting—Continued
There’s no picture from a source connected to an HDMI IN
•Reliable operation with an
•If the message “Resolution Error” appears on the AV receiver’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD player.
Tuner
Reception is noisy, stereo FM reception suffers from hiss, or the FM STEREO indicator doesn’t light up
•Relocate your antenna.
•Move the AV receiver away from your TV or com- puter.
•When listening to an AM station, operating the remote controller may cause noise.
•Passing cars and airplanes can cause interference.
•Concrete walls weaken radio signals.
•If nothing improves the reception, install an outdoor antenna.
Remote Controller
The remote controller doesn’t work
•Make sure that the batteries are installed with the cor- rect polarity (page 13).
•Make sure that the remote controller is not too far away from the AV receiver and there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 13).
•Make sure you’ve selected the correct remote control- ler mode.
•Make sure you’ve entered the correct remote control code (page 81).
Can’t control other components
•Make sure you’ve selected the correct remote control- ler mode.
•If you’ve connected an
•The entered remote control code may not be correct. If more than one code is listed, try each one.
•With some AV components, certain buttons may not work as expected, and some may not work at all.
•To control an Onkyo component that’s connected via
, point the remote controller at the AV receiver. Be sure to enter the appropriate remote control code first (page 82).
•To control an Onkyo component that’s not connected
via , or another manufacturer’s component, point
the remote controller at that component. Be sure to enter the appropriate remote control code first (page 81).
Recording
Can’t record
•On your recorder, make sure the correct input is selected.
•To prevent signal loops and damage to the AV receiver, input signals are not fed through to outputs with the same name (e.g., TAPE IN to TAPE OUT or VCR/DVR IN to VCR/DVR OUT).
•When the Pure Audio listening mode is selected, video recording is not possible because no video signals are output. Select another listening mode.
Others
The sound changes when I connect my head- phones
•When a pair of headphones is connected, the listening mode is set to Stereo, unless it’s already set to Stereo, Mono, Direct, or Pure Audio, in which case it stays the same.
How do I change the language of a multiplex source
•On the “Audio Adjust” menu, change the “Input (Mux)” setting to Main or Sub (page 63).
The ![](/images/new-backgrounds/1020431/20431183xi8.webp)
functions don’t work
•To use , you must make an
connection and an analog audio connection (RCA) between the compo- nent and AV receiver, even if they are connected digi- tally (page 34).
•While Zone 2 is selected, the functions don’t work.
The AV receiver’s display doesn’t work
•The display is turned off when the Pure Audio listen- ing mode is selected. Select another listening mode.
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