Sharp X2 manual Service, Supplies

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Customer support

Service

Should you be unable to resolve a problem, place a call to your

Xerox Engineering Systems service representative.

Your service representative will assist you in keeping your ColorgrafX X2 operating and if required, arrange for a customer service engineer to inspect your ColorgrafX X2 and restore its performance.

When you call service you will need the machine serial number. You can determine the serial number from the label located on the rear of the unit.

Fill in each item below. When you call for service, they will request this information.

Customer account name:

Customer account number:

Machine type:

Machine serial number:

Purchase date:

Please call your Xerox Engineering Systems service representative.

For more information, visit the Xerox Engineering Systems web site at http://www.xes.com.

Supplies

To order supplies for the ColorgrafX X2, call your Xerox Engineering

Systems representative.

For more information, visit the Xerox Engineering Systems web site at http://www.xes.com.

iv

Introduction

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Contents X2 TECH, X2 Graphic Printer User Guide Page Introduction IntroductionAbout this guide con’t ConventionsOrganization Introduction IiiService SuppliesFCC Compliance in the USA EME Compliance in CanadaConformité EEM USA CanadaMaintenance safety Introduction ViiMaintenance safety con’t Viii IntroductionIntroduction Introduction High-speed / high quality printing Feature overviewGetting to know your ColorgrafX Getting to Know Your ColorgrafXFeature overview con’t Quick drying InkMedia widths Media typesMinimum down-time Printer components Front viewRight-side view Printer Components con’t Rear viewPrinter components con’t Media transport Printer components con’t Media transport con’t Operation panel Printer components con’t Operations panel con’t Ready MenuîPrinter components con’t Entering menu mode OperationsOperations panel menu Operations panel menu con’t Menu optionsSet mode Take Up RollerMenu options con’t Set mode con’t Roll SelectMedia Type Menu options con’t MediaAttribute Wait Cut Cut ModeWait Carriage MagnificationInterval Power SaveMaintenance Date & TimeOption Description Parameters Feed Rewind DelayAuto Cap CorrectionReplacing Blade Life Counter 1Starting a print job Operating the cutter Operating the cutter con’t Replacing cutter bladeReplacing cutter blade con’t Using the take-up roller Setup the take-up assemblyOperating the printer from RIP software Using the take-up roller con’tSetup the take-up assembly con’t Starting the take-up rollerSupplies PrecautionsWhen to replace ink bottle Replacing ink bottlesReplacement procedures Replacing ink bottles con’tSupplies Replacing the waste ink bottle When to replace the waste ink bottle Replacing the waste ink bottle con’tLoading and removing media Supported mediaLoading media in the printer Loading and removing media con’t Loading media in the printer con’tFeed roller knob When to replace media Removing mediaSupply storage Ink bottle storageSupply storage con’t Media storageManual maintenance process Head MaintenanceNormal maintenance Maintaining print quality OverviewHead Maintenance con’t Test PrintMaintaining Print Quality Jam clearance Clearing a media jam OverviewClearing a media jam con’t Jam clearanceClearing a media jam con’t More tips for clearing media jams Clearing a cutter jam Jam clearance Quick checks Trouble isolation proceduresCase of difficulty Overview Printer doesnt turn onPoor image quality Trouble isolation procedures con’tAdjustment auto mode Printer testAdjustment auto mode con’t MAG. MultiBI-DIR Density Magnification adjustment mode Control panel menu itemComputer interface test Common operating problems Computer interface test con’tCommon operating problems con’t Poor image quality con’tSymptom Potential Problem Suggested Solution Appendix a In Case of Difficulty LCD error messages Error MessageUser resolvable Manually Menu Tree Appendix B Menu TreeSET menu first level only SET menu detailed OptionsSET menu detailed con’t None YESTest Print menu Head Maintenance menu ADJUSTMENT, Auto menuReplacing Blade menu Life Counter menu