Sharp X2 manual Common operating problems, Computer interface test con’t

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Trouble isolation procedures (con’t)

Computer interface test (con’t)

4.In the SCSI Select utility, verify that the printer has the same SCSI ID set as is being addressed by the host computer.

5.In the SCSI Select utility, set the transfer rate to 10 MB/sec and disable disconnect.

6.Print from the host computer to ensure that all of the elements are connected and working properly.

7.If you are able to print using commands from the host computer, the computer/printer interface is working properly. The problem probably exists elsewhere. Contact your service representative for assistance.

Common operating problems

The following are some common operating problems with symptom descriptions and suggested actions.

	Symptom		Potential Problem			Suggested Solution

	Cutter does not cut		--			Replace the cutter.
	cleanly		--			Replace the cutter.
	cleanly
	Cutter does not operate		Incorrect cutter setting at		Check the cutter mode. If
			Incorrect cutter setting at		Check the cutter mode. If
			operation panel			the mode is set to NO CUT,
						set the mode to NORMAL
						CUT.
			Cutter is stuck		Manually move the cutter to
						the right

	“Ink Empty” is displayed		--			Ensure that the ink cap is fully
	when the ink exists					inserted into the ink bottle.

Poor image quality

Banding			--		Change the print mode to
						print in higher mode.
					Perform the adjustment
						procedure in Media Attribute,
						Magnification

Blurred print			Using the wrong side of the		Ensure the media is properly
			media			installed in the printer.
			Using incorrect media		Ensure that 720 dpi printing
						is not performed on media
						designed for 360 dpi printing
						or vice versa.

Appendix A: In Case of Difficulty

51

Image 63

Contents X2 TECH, X2 Graphic Printer User Guide Page Introduction IntroductionConventions About this guide con’tIntroduction Iii OrganizationSupplies ServiceFCC Compliance in the USA EME Compliance in CanadaConformité EEM Canada USAIntroduction Vii Maintenance safetyViii Introduction Maintenance safety con’tIntroduction Introduction Getting to Know Your ColorgrafX Feature overviewGetting to know your ColorgrafX High-speed / high quality printingQuick drying Ink Feature overview con’tMedia types Media widthsMinimum down-time Printer components Front viewRight-side view Rear view Printer Components con’tPrinter components con’t Media transport Printer components con’t Media transport con’t Operation panel Ready Menuî Printer components con’t Operations panel con’tPrinter components con’t Entering menu mode OperationsOperations panel menu Menu options Operations panel menu con’tTake Up Roller Set modeMenu options con’t Set mode con’t Roll SelectMedia Type Menu options con’t MediaAttribute Magnification Cut ModeWait Carriage Wait CutDate & Time Power SaveMaintenance IntervalOption Description Parameters Correction Rewind DelayAuto Cap FeedLife Counter 1 Replacing BladeStarting a print job Operating the cutter Replacing cutter blade Operating the cutter con’tReplacing cutter blade con’t Setup the take-up assembly Using the take-up rollerStarting the take-up roller Using the take-up roller con’tSetup the take-up assembly con’t Operating the printer from RIP softwareReplacing ink bottles PrecautionsWhen to replace ink bottle SuppliesReplacement procedures Replacing ink bottles con’tSupplies Replacing the waste ink bottle Replacing the waste ink bottle con’t When to replace the waste ink bottleLoading and removing media Supported mediaLoading media in the printer Loading media in the printer con’t Loading and removing media con’tFeed roller knob Removing media When to replace mediaInk bottle storage Supply storageMedia storage Supply storage con’tMaintaining print quality Overview Head MaintenanceNormal maintenance Manual maintenance processHead Maintenance con’t Test PrintMaintaining Print Quality Overview Jam clearance Clearing a media jamJam clearance Clearing a media jam con’tClearing a media jam con’t More tips for clearing media jams Clearing a cutter jam Jam clearance Printer doesnt turn on Trouble isolation proceduresCase of difficulty Overview Quick checksPrinter test Trouble isolation procedures con’tAdjustment auto mode Poor image qualityMAG. Multi Adjustment auto mode con’tBI-DIR Density Magnification adjustment mode Control panel menu itemComputer interface test Computer interface test con’t Common operating problemsPoor image quality con’t Common operating problems con’tSymptom Potential Problem Suggested Solution Appendix a In Case of Difficulty LCD error messages Error MessageUser resolvable Manually Appendix B Menu Tree Menu TreeSET menu first level only Options SET menu detailedNone YES SET menu detailed con’tTest Print menu ADJUSTMENT, Auto menu Head Maintenance menuLife Counter menu Replacing Blade menu