Sharp X2 manual Symptom Potential Problem Suggested Solution

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	Symptom		Potential Problem		Suggested Solution

Poor image quality (con’t)

Vertical lines are not		Error in the timing adjustment		Adjust the main scanning
	straight		(the correction in the main		direction using Adjustment,
			scanning direction)		Auto Mode.

Voids or contamination		The head cleaning		Perform the print head
			mechanism might not have		cleaning procedure: Head
			thoroughly cleaned the print		Maintenance.
			heads during normal print
			cycles

	Printer does not start		There is a poor interface wiring		Check the interface wiring and
	Printer does not start		connection between the printer		repair if necessary. Perform the
	printing		connection between the printer		repair if necessary. Perform the
	printing		and the host computer		Computer interface test
			and the host computer		Computer interface test
					described in this section and
					make any changes required.
Error conditions

False error conditions		Media loaded improperly		Ensure the media is loaded
	regarding media, i.e.,				in the roll locators exactly in
	media skew errors,				the appropriate slot.
	carriage jams, media
	jams, etc.

Onyx PosterShop 5.0 specific

While using PosterShop:		SCSI configuration improperly		Click Cancel and OK at the
	after sending very first		set.		abort print window. Go to
	print, the window				Tools>Printer Manager.
	displays, “An error				Select the X2 printer and
	occurred while initializing				click the Configure button.
	printer communication				Select the Printer Port tab
	port for job ‘___’. ONX /				and click Configure.
	Would you like to retry or			Ensure that the SCSI ID is
	cancel?			Ensure that the SCSI ID is
	cancel?				set to the proper ID number.
					set to the proper ID number.
					(If you don’t know, quit and
					restart the computer. The ID
					will be displayed during
					restart or in the SCSI Select
					Utility.) Ensure that the
					SCSI adapter (in
					Tool>>Printer
					Manager>>configure
					button>>Printer Port
					tab>>configure button) is
					correct. (If you don’t know
					the number, try 0 – 3 until
					one works.) If this does not
					fix the problem, quit and
					restart PosterShop and try
					again.

Appendix A: In Case of Difficulty

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Contents X2 TECH, X2 Graphic Printer User Guide Page Introduction IntroductionConventions About this guide con’tIntroduction Iii OrganizationSupplies ServiceConformité EEM FCC Compliance in the USAEME Compliance in Canada Canada USAIntroduction Vii Maintenance safetyViii Introduction Maintenance safety con’tIntroduction Introduction Getting to know your ColorgrafX Feature overviewHigh-speed / high quality printing Getting to Know Your ColorgrafXQuick drying Ink Feature overview con’tMedia types Media widthsMinimum down-time Right-side view Printer componentsFront view Rear view Printer Components con’tPrinter components con’t Media transport Printer components con’t Media transport con’t Operation panel Ready Menuî Printer components con’t Operations panel con’tPrinter components con’t Operations panel menu Entering menu modeOperations Menu options Operations panel menu con’tTake Up Roller Set modeMedia Type Menu options con’t Set mode con’tRoll Select Attribute Menu options con’tMedia Wait Carriage Cut ModeWait Cut MagnificationMaintenance Power SaveInterval Date & TimeOption Description Parameters Auto Cap Rewind DelayFeed CorrectionLife Counter 1 Replacing BladeStarting a print job Operating the cutter Replacing cutter blade Operating the cutter con’tReplacing cutter blade con’t Setup the take-up assembly Using the take-up rollerSetup the take-up assembly con’t Using the take-up roller con’tOperating the printer from RIP software Starting the take-up rollerWhen to replace ink bottle PrecautionsSupplies Replacing ink bottlesSupplies Replacement proceduresReplacing ink bottles con’t Replacing the waste ink bottle Replacing the waste ink bottle con’t When to replace the waste ink bottleLoading media in the printer Loading and removing mediaSupported media Loading media in the printer con’t Loading and removing media con’tFeed roller knob Removing media When to replace mediaInk bottle storage Supply storageMedia storage Supply storage con’tNormal maintenance Head MaintenanceManual maintenance process Maintaining print quality OverviewMaintaining Print Quality Head Maintenance con’tTest Print Overview Jam clearance Clearing a media jamJam clearance Clearing a media jam con’tClearing a media jam con’t More tips for clearing media jams Clearing a cutter jam Jam clearance Case of difficulty Overview Trouble isolation proceduresQuick checks Printer doesnt turn onAdjustment auto mode Trouble isolation procedures con’tPoor image quality Printer testMAG. Multi Adjustment auto mode con’tBI-DIR Density Computer interface test Magnification adjustment modeControl panel menu item Computer interface test con’t Common operating problemsPoor image quality con’t Common operating problems con’tSymptom Potential Problem Suggested Solution Appendix a In Case of Difficulty User resolvable LCD error messagesError Message Manually Appendix B Menu Tree Menu TreeSET menu first level only Options SET menu detailedNone YES SET menu detailed con’tTest Print menu ADJUSTMENT, Auto menu Head Maintenance menuLife Counter menu Replacing Blade menu