ThinkPad R30 Series Service and Troubleshooting Guide
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ThinkPad R30 Series Service and Troubleshooting Guide
DANGER
Important Notice for Users
The FCC RF Safety Requirement
iv ThinkPad R30 Series Service and Troubleshooting Guide
Finding information with Access ThinkPad
View help topics to learn how to v Install additional memory
Finding information with Access ThinkPad
viii ThinkPad R30 Series Service and Troubleshooting Guide
Chapter 3. Getting help and service from IBM
Contents
Finding information with Access ThinkPad
Chapter 2. Solving computer problems
Index
Appendix D. Wireless Regulatory
x ThinkPad R30 Series Service and Troubleshooting Guide
Information
Your ThinkPad at a glance
Chapter 1. Overview of your new ThinkPad computer
Specifications
Features
Power jack Monitor connector Modem connector Ethernet connector
Your ThinkPad at a glance
Your ThinkPad at a glance
System-status indicators TrackPoint Computer display Ultrabay Plus
Memory
Features
Features
Processor
External diskette drive - available on selected models
External interface
Features
Environment
Specifications
Specifications
Size
v 72 W v Sin-wave input at 50 to 60 Hz
Battery
Electrical ac adapter
Specifications
Be gentle with your computer
Important tips Be careful about where and how you work
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Take care in setting passwords
Handle storage media and drives properly
Other important tips
Caring for your ThinkPad computer
Cleaning your computer
Caring for your ThinkPad computer
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Chapter 2. Solving computer problems
Solving computer problems
Diagnosing problems
3. Click PC-Doctor for Windows
Troubleshooting
Error codes or messages
Solving computer problems
Message 0194 The computer is carried through the security gate
Solving computer problems
Message 0250 System battery error
Solving computer problems
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Solving computer problems
Errors without codes or messages
Message Fan error
Solving computer problems
Solution If you are using Ethernet
Solving computer problems
Solving computer problems
A password problem
A power switch problem
Keyboard problems
If an external numeric keypad or a mouse is connected
Solving computer problems
Solving computer problems
TrackPoint problems
Infrared port problems
Solving computer problems
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Solving computer problems
Standby or hibernation problems
For Windows NT
For Windows
4. Click the Device Manager tab
8. Clear the Auto insert notification check box
For Windows 2000, Windows 98, or Windows Me
Computer screen problems
For Windows XP 1. Click Start → Control Panel
6. Click Advanced
For Windows NT
5. Click Display Type
Solving computer problems
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Solving computer problems
An external monitor problem
A television problem
Battery problems
Hard disk drive problems
CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems
Solving computer problems
Problem The CD or DVD cannot be read Solution Make sure that
Solving computer problems
Software problems
Solving computer problems
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Solving computer problems
Other problems
Solving computer problems
Starting BIOS Setup Utility
Solving computer problems
Recover pre-installed software
Solving computer problems
Installing a new operating system and device drivers
To create a Recovery Repair diskette
To use the Recovery Repair diskette
1. Click Start → Control Panel
1. Click Start → Programs → ConfigSafe → ConfigSafe
Backing up your system Backing up your registry
For Windows XP
Solving computer problems
2. Move the cursor to Programs, Accessories, System Tools, and Backup
Backing up data
For Windows Me
Replacing the hard disk drive
Replacing the hard disk drive
Handling a hard disk drive
6. Detach the cover from the hard disk drive
Replacing the hard disk drive
Replacing the battery
Replacing the battery
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Replacing the battery
Getting help on the Web
Chapter 3. Getting help and service from IBM
Getting help and service
Calling IBM
Getting help and service
Getting help and service
Getting help on the Web
Getting help by fax
Calling IBM
Getting help and service
Getting help and service
Telephone numbers
German
Getting help around the world
Getting help and service
Germany
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Getting help and service
DANGER
Appendix A. Important safety instructions
v Do not use your computer in or near water
DANGER
DANGER
DANGER
Laser compliance statement
Modem safety information
LUOKAN 1 LASERLAITE APPAREIL ALASER DE CLASSE KLASS 1 LASER APPARAT
DANGER
DANGER
Appendix B. Warranty Information
Warranty Period
Warranty service and support
Before you call for service
Calling for service
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Part 1 - General Terms
IBM Statement of Limited Warranty Z125-4753-06 8/2000
The IBM Warranty for Machines
Extent of Warranty
Items Not Covered by Warranty
Warranty Service
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Limitation of Liability
AMERICAS BRAZIL
Warranty Service The following is added to this Section
Part 2 - Country-unique Terms
Governing Law
The following is added to this Section
ASIA PACIFIC AUSTRALIA
Limitation of Liability The following is added to this Section
CAMBODIA, LAOS, AND VIETNAM
Governing Law The following sentence is added to this Section
HONG KONG AND MACAU
INDIA
JAPAN
EUROPE, MIDDLE EAST, AFRICA EMEA
Warranty Service
PEOPLE’S REPUBLIC OF CHINA PRC
Governing Law The following replaces this Section
Governing Law
The following paragraphs are added to this Section
Extent of Warranty The second paragraph does not apply
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED
AUSTRIA AND GERMANY
ITALY
Extent of Warranty The following is added to this Section
IRELAND
The following paragraph is added at the end of this Section
Limitation of Liability The following is added to this Section
The following item is added to this paragraph
The following is added to the end of this Section
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
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Armonk, NY U.S.A
Appendix C. Notices
Processing date data
IBM Director of Licensing IBM Corporation North Castle Drive
References to the Web site addresses
Electronic emission notices
Federal Communications Commission FCC Statement
Telecommunication notices
Industry Canada Class B Emission Compliance Statement
Avis de conformité à la réglementation d’Industrie Canada
European Community Directive Conformance Statement
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Fax Branding
Avis
Industry Canada requirements
Notice for Australia
Avertissement
For the modem with approval number PTC 211/01/081
Notice for New Zealand
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For the modem with approval number PTC 211/01/050
Notice for European Union countries
Usage environment and your Health
Wireless Interoperability
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Interference Statement
Canada - Industry Canada IC
Europe - CE Declaration of Conformity
Appendix D. Wireless Regulatory Information
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Trademarks
Singapore
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Index
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1P P/N 46P6607
Part Number 46P6607