ThinkPad R30 Series Service and Troubleshooting Guide
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ThinkPad R30 Series Service and Troubleshooting Guide
DANGER
Important Notice for Users
The FCC RF Safety Requirement
iv ThinkPad R30 Series Service and Troubleshooting Guide
Finding information with Access ThinkPad
View help topics to learn how to v Install additional memory
Finding information with Access ThinkPad
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Finding information with Access ThinkPad
Contents
Chapter 2. Solving computer problems
Chapter 3. Getting help and service from IBM
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Appendix D. Wireless Regulatory
Information
Index
Specifications
Chapter 1. Overview of your new ThinkPad computer
Features
Your ThinkPad at a glance
Your ThinkPad at a glance
Your ThinkPad at a glance
System-status indicators TrackPoint Computer display Ultrabay Plus
Power jack Monitor connector Modem connector Ethernet connector
Features
Features
Processor
Memory
Features
External diskette drive - available on selected models
External interface
Specifications
Specifications
Size
Environment
Electrical ac adapter
Battery
Specifications
v 72 W v Sin-wave input at 50 to 60 Hz
Caring for your ThinkPad computer
Important tips Be careful about where and how you work
Caring for your ThinkPad computer
Be gentle with your computer
Handle storage media and drives properly
Take care in setting passwords
Other important tips
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Cleaning your computer
Caring for your ThinkPad computer
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Chapter 2. Solving computer problems
3. Click PC-Doctor for Windows
Solving computer problems
Diagnosing problems
Solving computer problems
Troubleshooting
Error codes or messages
Message 0194 The computer is carried through the security gate
Solving computer problems
Message 0250 System battery error
Solving computer problems
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Solving computer problems
Solving computer problems
Errors without codes or messages
Message Fan error
Solution If you are using Ethernet
Solving computer problems
A power switch problem
A password problem
Keyboard problems
Solving computer problems
If an external numeric keypad or a mouse is connected
Solving computer problems
Solving computer problems
TrackPoint problems
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Infrared port problems
Solving computer problems
Solving computer problems
Standby or hibernation problems
4. Click the Device Manager tab
For Windows
8. Clear the Auto insert notification check box
For Windows NT
For Windows XP 1. Click Start → Control Panel
Computer screen problems
6. Click Advanced
For Windows 2000, Windows 98, or Windows Me
Solving computer problems
5. Click Display Type
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For Windows NT
A television problem
An external monitor problem
Battery problems
Solving computer problems
Solving computer problems
Hard disk drive problems
CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems
Problem The CD or DVD cannot be read Solution Make sure that
Solving computer problems
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Software problems
Solving computer problems
Solving computer problems
Other problems
Solving computer problems
Starting BIOS Setup Utility
Solving computer problems
Recover pre-installed software
To create a Recovery Repair diskette
Installing a new operating system and device drivers
To use the Recovery Repair diskette
Solving computer problems
Backing up your system Backing up your registry
1. Click Start → Programs → ConfigSafe → ConfigSafe
For Windows XP
1. Click Start → Control Panel
Backing up data
2. Move the cursor to Programs, Accessories, System Tools, and Backup
For Windows Me
Solving computer problems
Handling a hard disk drive
Replacing the hard disk drive
Replacing the hard disk drive
6. Detach the cover from the hard disk drive
Replacing the hard disk drive
Replacing the battery
Replacing the battery
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Replacing the battery
Getting help and service
Chapter 3. Getting help and service from IBM
Calling IBM
Getting help on the Web
Getting help on the Web
Getting help and service
Getting help and service
Getting help and service
Getting help by fax
Calling IBM
Getting help and service
Telephone numbers
Getting help and service
Getting help around the world
Germany
German
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Getting help and service
DANGER
Appendix A. Important safety instructions
DANGER
DANGER
DANGER
v Do not use your computer in or near water
Laser compliance statement
Modem safety information
DANGER
LUOKAN 1 LASERLAITE APPAREIL ALASER DE CLASSE KLASS 1 LASER APPARAT
DANGER
Warranty service and support
Appendix B. Warranty Information
Warranty Period
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Before you call for service
Calling for service
The IBM Warranty for Machines
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Extent of Warranty
Part 1 - General Terms
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Items Not Covered by Warranty
Warranty Service
Limitation of Liability
Part 2 - Country-unique Terms
Warranty Service The following is added to this Section
Governing Law
AMERICAS BRAZIL
Limitation of Liability The following is added to this Section
ASIA PACIFIC AUSTRALIA
CAMBODIA, LAOS, AND VIETNAM
The following is added to this Section
INDIA
HONG KONG AND MACAU
JAPAN
Governing Law The following sentence is added to this Section
PEOPLE’S REPUBLIC OF CHINA PRC
Warranty Service
Governing Law The following replaces this Section
EUROPE, MIDDLE EAST, AFRICA EMEA
Governing Law
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED
Extent of Warranty The second paragraph does not apply
AUSTRIA AND GERMANY
The following paragraphs are added to this Section
IRELAND
Extent of Warranty The following is added to this Section
The following paragraph is added at the end of this Section
ITALY
The following is added to the end of this Section
The following item is added to this paragraph
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability The following is added to this Section
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Processing date data
Appendix C. Notices
IBM Director of Licensing IBM Corporation North Castle Drive
Armonk, NY U.S.A
Federal Communications Commission FCC Statement
References to the Web site addresses
Electronic emission notices
Avis de conformité à la réglementation d’Industrie Canada
Industry Canada Class B Emission Compliance Statement
European Community Directive Conformance Statement
Telecommunication notices
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Fax Branding
Avis
Industry Canada requirements
Notice for Australia
Avertissement
For the modem with approval number PTC 211/01/081
Notice for New Zealand
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For the modem with approval number PTC 211/01/050
Notice for European Union countries
Usage environment and your Health
Wireless Interoperability
Page
Canada - Industry Canada IC
Interference Statement
Europe - CE Declaration of Conformity
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Appendix D. Wireless Regulatory Information
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Trademarks
Singapore
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Index
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1P P/N 46P6607
Part Number 46P6607