IBM R30 manual Hard disk drive problems, CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems

Solving computer problems

Solution: Discharge and recharge the battery.

Problem: The operating time for a fully charged battery is short.

Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery.

Problem: The computer does not operate with a fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

Problem: The battery cannot be charged.

Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

Hard disk drive problems

Problem: The hard disk drive makes a rattling noise intermittently.

Solution: The rattling noise might be heard when:

vThe hard disk drive starts accessing the data or it stops.

vYou carry the hard disk drive.

vYou carry your computer.

This is a normal characteristic of a hard disk drive and is not a defect.

Problem: The hard disk drive does not work.

Solution: Use PC-Doctor to test the hard disk drive. If there are problems, have the hard disk drive serviced.

CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems

Problem: The CD or DVD does not work.

Solution: Make sure that:

vThe computer power is turned on and a CD or DVD is properly loaded on the center pivot of the CD or DVD drive. (You should hear a click.)

vThe CD or DVD tray is firmly closed.

vThe device drivers are correctly installed.

28ThinkPad® R30 Series Service and Troubleshooting Guide