IBM R30 manual TrackPoint problems, Solving computer problems

Solving computer problems

Solution: If you connect an external numeric keypad or an external keyboard with a numeric keypad, the internal numeric keypad is disabled. Use the external numeric keypad instead.

TrackPoint problems

Problem: The cursor drifts when the computer is turned on or after it resumes normal operation.

Solution: The cursor might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. Drift might last for several seconds under the following conditions:

vWhen the computer is turned on.

vWhen the computer resumes normal operation.

vWhen the TrackPoint is pressed for a long time.

vWhen the temperature changes.

Problem: The mouse or pointing device does not work.

Solution: Make sure that the pointing-device is enabled in the Device Manager.

Make sure that the mouse or pointing-device cable is securely connected to the computer via a port replicator.

Try using the TrackPoint. If the TrackPoint works, the error might be due to the mouse.

Note: For more information, see the manual supplied with the mouse.

Problem: The mouse buttons do not work.

Solution: Change the mouse driver to Standard PS/2 Port Mouse, and then reinstall IBM PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Service & Support Web site. To access this Web site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on the right of the screen.

Problem: The scrolling or magnifying glass function does not work.

Solution: Check the mouse driver in the Device Manager window, and make sure that the IBM PS/2 TrackPoint driver is installed.

Chapter 2. Solving computer problems 21