
Contents
Important Notice for Users. . . . . . . iii
The FCC RF Safety Requirement . . . . . iii
Finding information with Access ThinkPad v
Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . . . 1
Your ThinkPad at a glance | . | 2 |
Features . . . . . . . . . . . . . . 3 | ||
Specifications | . | 5 |
Caring for your ThinkPad computer . . . | . 7 | |
Chapter 2. Solving computer problems . | . 11 | |
Diagnosing problems | . | 12 |
Troubleshooting . . . . . . . . . . . 13 | ||
Error codes or messages | . | 13 |
Errors without codes or messages . . . . 17 | ||
A password problem | . 19 | |
A power switch problem | . 19 | |
Keyboard problems | . | 19 |
TrackPoint problems | . | 21 |
Infrared port problems | . | 22 |
Standby or hibernation problems . . . | . 23 | |
Computer screen problems | . 25 | |
An external monitor problem . . . . | . 27 | |
A television problem | . | 27 |
Battery problems | . | 27 |
Hard disk drive problems | . 28 | |
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Software problems | . | 30 |
Other problems | . | 31 |
Starting BIOS Setup Utility | . | 32 |
Recover | . | 33 |
Installing a new operating system and device drivers . . . . . . . . . . . . . . 34
Backing up your system . . . | . | . | . | . | . | 35 |
Backing up your registry . . | . | . | . | . | . | 35 |
Backing up data | . | . | . | . | . | 36 |
Replacing the hard disk drive . | . | . | . | . | . | 37 |
Replacing the battery . . . . | . | . | . | . | . | 39 |
Chapter 3. Getting help and service from
IBM. . . . . . . . . . . . . . . 41
Getting help and service | . | 42 |
Getting help on the Web | . | 42 |
Getting help by fax | . | 43 |
Calling IBM | . | 43 |
Getting help around the world | . 45 | |
Appendix A. Important safety instructions |
| 47 |
Modem safety information | . 49 | |
Laser compliance statement | . | 49 |
Appendix B. Warranty Information . . . | . 51 | |
Warranty Period | . | 51 |
Warranty service and support | . 51 | |
Before you call for service | . | 52 |
Calling for service | . | 52 |
IBM Statement of Limited Warranty |
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Part 1 - General Terms | . | 53 |
Part 2 - | . 56 | |
Appendix C. Notices | . | 65 |
Processing date data | . | 65 |
References to the Web site addresses . . . . 66
Electronic emission notices | . | 66 |
Federal Communications Commission |
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(FCC) Statement | . | 66 |
Industry Canada Class B Emission |
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Compliance Statement | . | 67 |
Avis de conformité à la réglementation |
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d’Industrie Canada | . | 67 |
European Community Directive |
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Conformance Statement | . | 67 |
Telecommunication notices | . | 67 |
Federal Communications Commission |
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(FCC) and Telephone Company |
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Requirements (Part 68 of the FCC Rules) | . | 67 |
Fax Branding | . | 68 |
Industry Canada requirements | . 69 | |
Notice | . | 69 |
Caution . . . . . . . . . . . . 69 Avis. . . . . . . . . . . . . . 69 Avertissement . . . . . . . . . . 70
Notice for Australia . . . | . | . | . . . | . | 70 |
Notice for New Zealand . . | . | . | . . . | . | 71 |
Notice for European Union countries. . . . 73
© Copyright IBM Corp. 2001 | ix |