IBM manual Solving computer problems, ThinkPad R30 Series Service and Troubleshooting Guide

Solving computer problems

Solution: Have the computer serviced.

Message: 02F7: Fail-safe timer NMI failed

Solution: Have the computer serviced.

Message: The power-on or supervisor password prompt

Solution: If the power-on password prompt appears when you turn on your computer, a power-on password is set. If the supervisor password prompt appears when you press F1 to access the IBM BIOS Setup Utility, the supervisor password is set. Type the correct password and press Enter to use the computer (see the onboard help, Access ThinkPad). If you still have a problem, have the computer serviced.

Attention: You might want to note your password and keep it in a safe place. If you forget your supervisor password, IBM will not reset your password. You must take your computer to an IBM reseller or IBM marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Message: The hard disk password prompt

Solution: If the hard disk password prompt appears, a hard disk password is set.

Type the correct password and press Enter to use the computer (see the onboard help, Access ThinkPad).

Attention: If you forget your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM reseller or an IBM marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

If you still have a problem, have the computer serviced.

16ThinkPad® R30 Series Service and Troubleshooting Guide