IBM R30 Solving computer problems, Problem The CD or DVD cannot be read Solution Make sure that

Solving computer problems

Problem: You hear a noise from the CD or DVD drive when the disc is spinning.

Solution: The CD or DVD drive cover might be bent. Have the computer serviced.

Problem: The CD or DVD tray does not open even if you press the CD or DVD drive eject button.

Solution: Insert a pin into the CD or DVD emergency eject hole and eject the CD or DVD tray.

Problem: The CD or DVD cannot be read.

Solution: Make sure that:

vThe CD or DVD is not dirty. If it is, clean it with a CD or DVD cleaner kit.

vThe CD or DVD is not defective. If it is, try another CD or DVD.

vThe CD or DVD is placed in the tray with the label side up.

vThe CD or DVD format conforms with one of the following:

–Music CD

–CD-ROM or CD-ROM XA

–Multisession photo CD

–Video CD

–CD-R or CD-RW

–DVD-ROM (DVD-video)

Note: You can only playback DVD movies if your computer has a DVD-ROM or DVD/CD-RW drive and the DVD movie playback software is installed.

Problem: The DVD movie does not play.

Solution: The region code of the DVD movie you inserted into the DVD-ROM or DVD/CD-RW drive must match the region code you set for the DVD Player software. You can set the region code a maximum of 5 times. If you have not reached the limit, a prompt appears and you change it to the region code of the inserted DVD movie. If not, you will only be able to play DVD movies of the last region you set.

Problem: The control buttons on the DVD movie playback software do not work.

Chapter 2. Solving computer problems 29