Sharp AJ2000 manual Identifying Printer Problems, Troubleshooting

Page 43

Identifying Printer Problems

Troubleshooting

Click the headings listed below to get information for your printer problem. If you cannot solve your problem after checking everything on the list, please call 1-800-BE-SHARP.

Paper is not Fed into the Printer

Paper Jam

Printer Inoperative

Nothing Prints

Uninstalling the Printer Driver

Faint, Uneven or Smeared Print Output

Characters or Graphics are not Printed in Correct Position

Printed Lines are not Straight, or Have Blank Spaces

Unit does not Print in Color

Printing is too Slow

								41


How to Use the			Printer Properties		Print	Maintenance		Troubleshooting
Online Manual			Printer Properties		Print	Maintenance		Troubleshooting
Online Manual

Image 43

Contents Page Contents How to Use the Online Manual How to Use the Online ManualOutline of the Printer Driver Copies Printer Driver FunctionsMake additional changes Paper Settings Dialog Box partCustom Paper Paper SizeZoom% OrientationMain Menu Settings part Order Up PrintingReferenceGuaranteed area and printable area Paper Menu Settings partMedia Type Paper SelectionOutput Paper Guaranteed area and printable areaDraft Advanced Menu SettingsColorSync Output Quality Dialog BoxWatermark Menu Settings part Edit Fonts button TextAbout button Version Menu SettingsRemaining ink indicator window Maintenance Dialog BoxPrint Printing OverviewSelect Chooser from the Apple menu Close the Chooser Using the ChooserSelect the AJ-1800/2000 printer icon Basic Printing part Click the OK button in the Paper Settings dialog boxTo print a single copy of a document, confirm 1 Printing a Watermark How to Print a WatermarkAutomatic Zooming to the Loaded Paper Enlarge/Reduce the Printed ImagePrinting Multiple Pages on One Printing a Photograph Background Printing To Setup Background PrintingWhen background printing is On When background printing is OffPrint Monitor Print Monitor Functions Maintenance Ink low error message is displayedTime to Change the Ink Tank Open the front cover Remove the old ink tank Changing Ink Tank partProperly align the tab when inserting Confirm the ink lamp is not blinking Check the result of the test Test Print HeadChange the print head Cleaning the Print Head Open the front cover Raise the print head latch Changing the Print Head partLower the print head latch Removecase. the new print head from its protectiveTo maintain print quality after changing the print Close the front coverHead, always align the print head Select a pattern sample for Pattern a Aligning the Print Head partDialog box Click the OK button in the Align print headKeeping the Printer Clean Troubleshooting Identifying Printer ProblemsTrouble feeding stiff envelope or heavy Paper is not Fed into the Printer partCHECK1 Is there too much paper in the paper tray? Is the loaded paper too thick or too thin?Is the paper curled or folded? Is the printer on a flat surface?Paper tray? Close the jam cover, insert the output tray Paper JamPress the paper button Printer Inoperative CHECK1 Is the power cord connected?If all the lamps keep blinking Nothing Prints part CHECK10 Has the printer driver been installed properly? Restart your computer Select the item you want to delete in the boxIf the print output is faint or uneven Faint, Uneven or Smeared Print OutputCHECK3 Is the paper loaded correctly? CHECK2 Is the orientation of document setting correct?Align the print head Driver.Specify the print quality setting in the printerCHECK1 Is the printer driver set to the color print option? Unit does not Print in ColorPrinting is too Slow Index Index