TANDBERG Hub user manual 10.1 IVR

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TANDBERG 3G Gateway User Manual

In Prefix/nr (remove)Æ in Postfix(remove)Æ Service typeÆ out Prefix/Nr (add)Æ out Postfix (add). The in Prefix/Nr & Postfix set will be used for matching the incoming called number/address. The out Prefix/Nr & Postfix set will be used to construct the number/address that will be called (if applicable).

Prefix/nr (from)

In case a number matches this prefix it will be removed. Like for example: Prefix/Nr: 6789

Dialed number: 67890000

Number used in rest of matching process is 0000

Postfix (from)

In case a number matches this postfix it will be removed. Like for example: Postfix: 00

Dialed number: 67890000

Number used in rest of matching process is 678900

Net type (to)

The following settings are available:

H323

3G / H324m

SIP

Prefix/Nr (to)

This number will be put in front of a number dialed. Like for example:

Prefix/Nr: 1234

Dialed number: 4567

Number used in rest of matching process is 12344567

Postfix (to)

This number will be added after a number dialed. Like for example:

Postfix: 1234

Dialed number: 4567

Number used in rest of matching process is 45671234

Note that it is not possible to configure ISDN BRI lines for special functions like dial out only. The 3G Gateway will automatically select a free BRI line for H.323 to 3G calls and possibly block a DiD or an IVR menu when the BRI lines have different numbers. Therefore, it is strongly recommended that all ISDN BRI lines have the same number range.

5.10.1 IVR

The 3G Gateway contains a so called interactive video and voice response system, which enables the selection of destinations from a phonebook. It is also possible to submit a number of an IP endpoint when the extension is known. The figure below shows an example of the input screen.

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Contents 3G Gateway TandbergDisclaimer Trademarks and copyrightIii TANDBERG’s Environmental Policy Environmental IssuesOperator Safety Summary Contact us Table of Contents Introduction Network and Features Tandberg 3G Gateway Front viewRear view 1 3G Gateway Capacity typical scenarios Precautions InstallationUnpacking Installation site preparationsLAN cable Connecting cablesPower cable Isdn PRI or BRI cables3G Gateway Configuration 3G Gateway start-up Accessing the 3G GatewayPage Using the 3G Gateway Call Overview GW CallsIdle No call is active Active Call Call is active IP/H.323 Idle No active call, call has been disconnectedDuration StatusDid Dial from UmtsSequence of Services ConnectingDial from IP ServicesPage View System Status Isdn PRI/BRI StatusPRI Status BRI Status Page 2 H.323 Status System InformationIP Address Shows the IP address of the 3G Gateway Available Resources PRI Protocol Configure the 3G GatewayIsdn PRI/BRI Configuration PRI ConfigurationBRI Protocol BRI configurationBearer capabilities Low ChannelBearer capabilities Link sets SS7 ConfigurationGeneral TrunksExample1 RestartExample2 Page Page Subnet Mask IP ConfigurationIP Address Assignment Address10Full Date and Time SettingsEthernet Speed Auto 10HalfGatekeeper IP Address H.323 ConfigurationAuthentication ID, Password Authentication ModeSIP Configuration Video Portal Configuration Video Portal SettingsVideo Portal Systems System contact Snmp ConfigurationSnmp Mode Snmp Community nameSnmp Trap Host 1, 2 System locationMiscellaneous Configuration ConfigurationPassword Phonebook settings External Manager settingsServices Software Upgrade Page Page Net type from Services ConfigurationService type Description10.1 IVR Examples BackspaceExample 1 Number-plan mapping Example 2 Hotline Example3 SIP to H323Example4 H323 to SIP Appendices Appendix 1 Declaration of Conformity State 1 menu navigation, Display current menu item Appendix 3 using the front panel LCD keysState 7 Choose Configuration option Technical Specifications Index Tandberg Gateway Index Snmp