Motorola WE800G manual Contact Us, Hardware Solutions

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Section 4:Troubleshooting

This section details possible solutions to problems that might occur when using the Wireless Ethernet Bridge, the WE800G.

Contact Us

If you are unable to locate a solution here, please access our website at www.motorola.com/broadband/networking for the latest information. You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646.

Hardware Solutions

My computer is experiencing difficulty connecting to the wireless network.

!Ensure that your wireless access point/wireless router is powered on and that the Wireless LED is lit.

!Ensure that all of your cable connections are firmly connected.

!Ensure that your LEDs are not lit Red or not at all. For further information about LED descriptions, see Section 1: Overview.

WE800G

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Contents User Guide FCC Compliance Class B Digital Device FCC Certification Contents Contents ConfigurationOverview Features OverviewSection Understanding your User GuideBox Contents Wireless Ethernet Bridge Connectivity Understanding FunctionsClosed Area Positioning Your Wireless Ethernet BridgeWireless Range Technical Specifications Wireless Ethernet Bridge Infrastructure Mode Types of NetworksWireless Ethernet Bridge Ad-Hoc Mode Multiple Clients Mode Wireless Ethernet Bridge Physical Description Back of WE800GAntenna Feature Description ResetButton Front of WE800G LED Description Condition Color Status PowerWireless LEDInstallation Hardware SetupWireless Ethernet Bridge Physical Installation InstallationAntenna Installation Installation Section Horizontal InstallationVertical Installation Wall Mount Installation Installation Mm .3 inches maximum 10.5 mm .4 inches maximum Electrical Connection to Wireless Ethernet Bridge Wired Connection to Wireless Ethernet Bridge Easy Software SetupManual Software Setup LAN Configure Your Computers Address automaticallyConfiguring Windows 98SE and ME Select Settings Control PanelInstallation Section Configuring Windows Ensure the box next to Internet Protocol TCP/IP is selected Installation Configuring Windows XP Click Properties Installation Section Using the Configuration Manager LoggingConfiguration NavigationClick Configure Configuration SectionAssociate to a Wireless Access Point Help, Restart, and Log OutClick Restart Select Control Panel Device Security Configure Your Wireless Security SettingsWireless Security Setup Click ApplyConfiguring Site Survey Settings Active Profile SettingsSsid Field or Button Description Scan Section ConfigurationMonitoring Wireless Networks Field or Button Description Ssid of the device foundField or Button Description Network ID Configuring Wireless Profile 1 orConfiguring Basic Wireless Settings Mode Configuring Wireless Security SettingsField or Button Description Operational FieldDescription WEP64 Field Description Key Length Key IndexField Key Content Apply Cancel Description MAC Address Configuring Advanced Wireless SettingsField Description Radio Interface Country CodeConfiguring Wireless Professional Settings Auto DisableField Description 11g Protection Frame BurstingConfiguring Control Panel Settings Configuring Network AddressIP Address Field Description Connection ModeConnection Status Subnet MaskConfiguring Device Security Click Control Panel Firmware Update Updating FirmwareSaving and Restoring Configuration Settings To access the screen, click Control Panel Configuration DataHardware Solutions Contact UsTroubleshooting Troubleshooting Section Software SolutionsSection Ascii CPE GlossaryBSS DdnsDMZ Glossary SectionDhcp DNSDsss ESSIcmp FTPGUI IeeeISP InternetIsdn LANNIC MTUNAT PPP PcmciaPing PptpSmtp ROMRTS TCP TCP/IPUDP USBWAP VPNWAN WEPMgbi