ALFA 20DX manual Message Error

Page 63

Message: DUPLEX INPUT JAM

REMOVE THE PAPER

Meaning: Paper has jammed when entering Duplex Feeder. Remove jammed paper, then open and close cover.

Message: DUPLEX INPUT JAM1

REMOVE THE PAPER

Meaning: Paper has jammed when being fed to reverse roller in Duplex Feeder. Remove jammed paper, then open and close cover.

Message: DUPLEX INPUT JAM2

REMOVE THE PAPER

Meaning: Paper has jammed within the Duplex Feeder. Remove jammed paper, then open and close cover.

MESSAGE: DUPLEX INPUT JAM3

REMOVE THE PAPER

Meaning: Paper has jammed in the Duplex Feeder. Remove jammed paper, then open and close cover.

Message: DUPLEX OPEN JAM

REMOVE THE PAPER

Meaning: Paper jammed as it entered Duplex Feeder. Remove jammed paper, then open and close cover.

Message: EEPROM RESETTING

Meaning: EEPROM resetting to factory defaults. Returns to ON-LINE.

Message: ERROR

nn

Meaning: Printer error. Try turning the printer off, then on again. If this doesn’t clear the error, write down the error number nn and contact your service provider.

Message: ERROR CONTROLLER

nn -aaaaaaaa

Meaning: Controller error. nn = exception code. aaaaaaaa = error address. Call Technical Support or a Service Center. Power off printer to clear error. If error continues contact service.

Message: ERROR HOST I/F

RS232C

Meaning: Serial interface error. Press RECOVER to continue. Check the protocol of both the PC and the printer. Resend job.

Message: ERROR MEMORY

OVERFLOW

Meaning: Page data exceeds available memory. Press RECOVER to con- tinue. Adjust RASTER BUFFER, RECEIVE BUFFER, and/or FONT PROTECT in Menu and resend job.

Message: ERROR PAPER SIZE

CHECK tttttttt

Meaning: Incorrect paper size detected for tray tttttttt. Provide correct paper size in tray. Open and close cover to continue.

Message: ERROR PRINT

OVERRUN

Meaning: Data too complex for current RASTER BUFFER Setting. Increase RASTER BUFFER value and resend job, or add memory. Press RECOVER to continue.

Message: ERROR RECEIVE

BUFFER OVERFLOW

Meaning: Receive buffer overflow. Data was lost. Press RECOVER to continue. Resend job.

Message: FLUSHING JOB

Meaning: Data is being discarded as a result of command received.

Chapter 9: Problem Solving

E–55

Image 63

Contents Okidata Okidata Publications DepartmentContents Duplex Printing English-iii Important Safety InstructionsFor more information Warranty Enhancement ProgramsOKI Extend OKI On-SiteEnglish-v FCC/IC/CE StatementsFCC/IC/CE Unpack Setting UpCheck the contents Select a Suitable LocationFront View Getting to Know Your PrinterPrepare the Image Drum Setting UpInstall the Toner Paper Specifications Load PaperPaper Feed Paths Paper Tray Gauge Load the Paper TraySelect a Paper Exit Path Storing PaperRear Paper Exit Top Paper ExitAttach the Parallel Cable Bi-Directional Parallel ModeConnect to Your Computer Parallel ConnectionECP Parallel Interface Pin AssignmentsRS232-C Serial Interface Serial ModeSerial Connection RS232-C Attach the Serial CablePrint the Demo Connect to PowerInstall the Printer Software Check the Menu Model 20DX OnlyControl Panel Lights Paper Size IndicatorControl Panel Select the Display LanguageButton Function Summary Control Panel Button FunctionsPrinter Menus Selecting Printer Features Using Your Printer DriverSelecting Printer Features Using the Printer Main Menus How to Use the Main MenusUsing the Level-1 Menu Quick Access MenusLevel-1 Menu Settings Printer MenusSummary of Level-1 Categories Light to Heavy weight values are same as specified for Tray Fonts & Symbols Default settings below are in italic Using the Level-2 Menu Level-2 Menu SettingsSummary of Level-2 Categories Auto Operation Clearable Wrnings Maintenance Menu Settings Summary of Maintenance Menu CategoriesDUP ADJ Page Front Feeder English-27Envelopes Using the Front Feeder to Print Multiple Pieces of Media Front Feeder Setting up Manual Feed for Standard Weight PaperFront Feeder Printing Individual Pieces Manual Feed Manual Feed Standard PaperManual Feed Envelopes Setting up to Print an EnvelopeManual Feed Labels Setting up to Print LabelsManual Feed Transparencies Setting up to Print a TransparencyHeavy Card Stock Specifications Setting up to Print Heavy StockManual Feed Heavy Card Stock Printer goes off-line Using the Automatic Tray Switch FeatureDuplex Printing Windows Duplex PrintingPortrait Versus Landscape Duplex Printing Windows NTClick Print on Both Sides Duplex Printing Click Start, Settings, PrintersClick Document Defaults Click PropertiesSummary of Available Fonts FontsAvailable Fonts Printing a Sample of Resident FontsGaramond 61 Symbol Sets CG Omega 61 Symbol SetsUnivers Condensed 61 Symbol Sets Antique Olive 61 Symbol SetsAdobe PostScript Fonts Option Using Bar Code FontsSymbol Sets Selecting FontsPage Accessories Optional Paper Handling AccessoriesAdditional Options Simm Configurations Expanded Memory SIMMsMB P/N Image Drum Type 7 P/N MaintenanceGeneral Consumables Information Toner Cartridge Type 7 P/NReplacing the Toner Cartridge P/N Maintenance Replacing the Image Drum Cartridge P/N PrecautionsDisplays Generating a Drum Cleaning Cleaning the LED ArrayEnglish-49 Problem SolvingPaper Jams Paper Jam MessagesWhy Paper Jams Occur Clearing Paper JamsClearing a Paper Input Jam Clearing a Paper Feed Jam Problem SolvingClearing a Duplex Feeder Open Jam Clearing Duplex Feeder Paper JamsClearing a Paper Exit Jam Clearing Duplex Feeder Input JamsClearing Duplex Feeder Jams 1 Clearing Duplex Feeder Jam Printer Display MessagesMessage Error Message Paper OUT Message OFF-LINEBlank sheets printed Print Quality ProblemsMessage Reset Message PrintingAn oblong area of faint print appears on each Has gray backgroundPrints all black Has repeating marksBold characters and dark lines are smeared Faded print after installationPrint is smeared or blotched Printed page is light or blurredLevel-1 Menu Adjusting Print QualitySoftware Problems Maintenance MenuGraphics won’t position properly Strange symbols appear during normal printingLast page of document is not printed First line on page won’t printOdors Hardware ProblemsHow to Get Service Appendix a Service & SupportWays to Purchase Okidata Service CentersPurchasing Supplies InternetEnvironmental Specifications Appendix B SpecificationsGeneral Specifications Paper Handling SpecificationsSpecifications are subject to change without notice Electrical SpecificationsPhysical Specifications PowerAppendix C Installing SIMMs Installing SIMMsEnglish-67 Pull the side panel out and remove it from the printer Appendix C Installing SIMMs Print Menu displays then the menu prints Limited Warranty On-Site RepairEnglish-71 Chile United StatesCanada ArgentinaOkipage 20 Toner Material Safety Data SheetReactivity Data Spill Cleanup and DisposalSpecial Precautions Health Hazard DataEnglish-75 IndexIBM Proprinter emulation 65-66 IndexPage