Problem:
Mouse causes channel to change.
Action:
Some cheaper mice are not fully compatible with the SmartView and can lose data causing the channel to be changed (if mouse switching of channels is enabled). If you experience this problem then change the mouse and use a Microsoft, Logitech, IBM, Compaq or
Problem:
Mouse jumps around the screen after disconnecting the mouse cable or powering down the SmartView.
Action:
If you have disconnected and
Problem:
Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse model MX11800 with the SmartView, Windows NT 4.0 and a PS/2 connection to some types of PCs.
Action:
There are three possible solutions to this problem: 1) Use a different mouse.
2)Connect the SmartView mouse connection to a serial port on the NT 4.0 unit
rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an NT 4.0 box whilst NT is booting. Use the system normally once the logon screen appears.
SmartView | Installation and Use | Page 30 |