Rose electronic 16X, 8X, 4X manual Service Information

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SERVICE

Service Information

Maintenance and Repair

This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped to: Rose Electronics

Attn: RA__________

10707 Stancliff Road Houston, Texas 77099 USA

Technical Support

If you are experiencing problems, or need assistance in setting up, configuring or operating your switch, consult the appropriate sections of this manual. If, however, you require additional information or assistance, please contact the Rose Electronics Technical Support Department at:

Phone: (281) 933-7673

E-Mail: TechSupport@rose.com

Web: www.rose.com

Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.

Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department.

ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL

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Contents Ultramatrix 4X, 8X, Installation and Operations Manual Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity Table of Contents Appendices TablesPage Disclaimer IntroductionAbout this manual IntroductionFeatures Ultramatrix UMX Series Installation and Operations Manual UltraMatrix models ModelsSystem overview OverviewIN1 IN3 Ultramatrix UMX Series Installation and Operations Manual Site planning Site PlanningSwitch installation Single unit InstallationUltramatrix UMX Series Installation and Operations Manual Multi-switch installation BUS topology Multi-switch installation GeneralUltramatrix UMX Series Installation and Operations Manual UM4 BUS topology Multi-switch installation Ring topology Ultramatrix UMX Series Installation and Operations Manual UM4 Ring topology Multi-switch installation Split BUS topology UM4 Split BUS Multi-switch installation Staggered BUS topology Ultramatrix UMX Series Installation and Operations Manual UM4 Staggered BUS UltraMatrix Configuration MenusKVM Menu SystemConfigure system System settings Ultramatrix UMX Series Installation and Operations Manual Ultramatrix UMX Series Installation and Operations Manual PC2 Ultramatrix UMX Series Installation and Operations Manual Bus KVM name Resolution Start User KVM station 640x480@60 Ultramatrix UMX Series Installation and Operations Manual Configure user Configure User Configure Profile Ultramatrix UMX Series Installation and Operations Manual Computer Group Main Menu Configure System Computer KVM CPU Configure System Computer User operating instructions OperationLogin Control Room Serial port usage RS232 Serial PortUM-HyperTerminal Ultramatrix UMX Series Installation and Operations Manual Ultramatrix UMX Series Installation and Operations Manual Switching using the serial port Serial device support Serial Device SupportService Information ServiceSafety SafetySafety and EMC Regulatory Statements Troubleshooting TroubleshootingUltramatrix UMX Series Installation and Operations Manual Appendices UM4 UM8 VGA HD15 MAC ADB KM CPU Ultramatrix UMX Series Installation and Operations Manual Ultramatrix UMX Series Installation and Operations Manual Message Description Ultramatrix UMX Series Installation and Operations Manual Ultramatrix UMX Series Installation and Operations Manual Page Stancliff Road Phone 281 Houston, Texas