SUPER MICRO Computer X9SPU-F user manual Chapter Troubleshooting

Page 8

X9SPU-F Motherboard User’s Manual

2-7

Jumper Settings

2-26

 

Explanation of Jumpers

2-26

 

LAN Port Enable/Disable (JPL1/JPL2)

2-26

 

Clear CMOS (JBT1)

2-27

 

PCI Slot SMB Enable (JI2C2/JI2C3)

2-27

 

BIOS EEPROM Power (J29)

2-27

 

Watch Dog Reset (JWD)

2-28

 

VGA Enable (JPG1)

2-28

 

BMC Enable/Disable (JPB)

2-29

 

USB Wake-Up (JPUSB1)

2-29

 

ME Recovery (JPME1)

2-30

 

ME Manufacturing Mode

2-30

 

x16 PCI Setting (JRF1)

2-30

2-8

Onboard Indicators

2-31

 

LAN Port LEDs

2-31

 

Standby Power (LE4)

2-31

 

IPMI Heartbeat LED (LE7)

2-32

 

Unit ID LED (LE5)

2-32

2-9

SATA Connections

2-33

 

SATA Connections (I-SATA0~5)

2-33

2-10

Expansion Slots

2-34

 

Universal I/O Slot (UIO RISER)

2-34

 

PCI-E 2.0 x4 Slot (SBX2)

2-34

 

PCI-E 3.0 x16 and PCI-E 2.0 x4 Slot (SBX1 and SBX3)

2-34

Chapter 3

 

Troubleshooting

 

3-1

Troubleshooting Procedures

3-1

 

Before Power On

3-1

 

No Power

3-1

 

No Video

3-2

 

Memory Errors

3-2

 

When You Lose the System’s Setup Configuration

3-2

3-2

Technical Support Procedures

3-3

3-3

Frequently Asked Questions

3-4

3-4 Battery Removal and Installation

3-6

 

Battery Removal

3-6

 

Proper Battery Disposal

3-6

 

Battery Installation

3-6

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Contents X9SPU-F USER’S Manual Page About This Motherboard Manual OrganizationConventions Used in the Manual Contacting Supermicro HeadquartersEurope Asia-PacificTable of Contents Vii Chapter Troubleshooting Bios COM 1, COM2, SOL Meci Metw Appendix a Bios Error Beep Codes Checklist OverviewX9SPU-F Motherboard Image Motherboard Layout UID-LEDUID-LED JLAN2 X9SPU-F Motherboard Quick ReferenceX9SPU-F Motherboard Headers/Connectors Connector/Switch DescriptionDescription Color/State Status X9SPU-F Motherboard LED IndicatorsX9SPU-F Motherboard Jumpers Motherboard Features Dimensions PC Health Monitoring CPU & Chassis MonitoringFan Control System ManagementBlock Diagram RoHS 6/6 X9SPU-F Motherboard Block DiagramIntel C216 Chipset Features Chipset OverviewSpecial Features Recovery from AC Power LossEnvironmental Temperature Control PC Health MonitoringAcpi Features Power SupplySlow Blinking LED for Suspend-State Indicator System Resource AlertSuper I/O X9SPU-F Motherboard User’s Manual Unpacking PrecautionsStatic-Sensitive Devices Load Plate Load Lever Processor and Heatsink InstallationInstalling the LGA1155 Processor North Center Edge South Center Edge CPU properly installed Load lever locked Into place Heatsink Bracket Installing a Passive CPU HeatsinkScrew#1 Screw#2 Motherboard Mounting Holes Removing the Heatsink Removing Memory Modules Installing DDR3 MemoryDimm Installation Memory Support Memory Population GuidelinesRecommended Population Balanced Total System MemoryMotherboard Installation Tools NeededLocation of Mounting Holes Philips Screwdriver Philips ScrewsInstalling the Motherboard Connectors/IO Ports Motherboard I/O BackpanelBack Panel USB Pin Definitions Universal Serial Bus USBFront Panel USB Header Pin Definitions Unit Identifier Switch UID Ethernet Ports LAN1/LAN2Ipmi Port Ipmi LAN/IPMI Ports Pin DefinitionVGA Connector VGA Serial PortsVGA Pin Definitions Serial Ports-COM1/COM2 Pin DefinitionsJF1 Header Pins Front Control PanelFront Control Panel Pin Definitions Power LEDPower Fail LED Unit ID LED Status Unit ID LED Front Panel / OH / Fan FailureUnit ID LED / OH / FF Pin Definitions JF1 NMI Button Reset ButtonPower Button Connecting Cables & Optional Devices ATX Main PWR JPW1 & GPU PWR Connectors JPW2ATX Power 24-pin Connector Pin Definitions JPW1 12V 8-pin Power Connec Tor Pin DefinitionsFan Headers FAN1~5 Chassis Intrusion JL1Power Supply I2C JPI2C2 Legacy Wake-On-LAN Header JSTBY1Wake-On-LAN PWR Supply I2C Pin DefinitionsTrusted Platform Module Header JTPM1 Pin Definitions DOM PWR Connector JSD1TPM Header Jtpm External Power LED Jled SGPIO1~2 Headers T-SGPIOSerial Link General-Purpose Headers Onboard PWR LED Pin DefinitionsInternal Battery BAT Battery Battery Lock Battery HolderInternal Buzzer Speaker Speaker JspkExplanation of Jumpers Jumper SettingsLAN Port Enable/Disable JPL1/ JPL2 PCI Slot SMB Enable JI2C2/ JI2C3 Bios Eeprom Power J29PCI Slot SMB Enable JI2C Jumper Settings Bios Eeprom Power J29 Jumper SettingsWatch Dog Reset JWD VGA Enable JPG1Watch Dog JWD Jumper Settings VGA Enable/Disable JPG1 Jumper SettingsBMC Enable/Disable JPB BMC Ipmi Enable/Disable JPB Jumper SettingsJPUSB1 Backplane USB Wake-up Enable USB Wake-Up JPUSB1X16 PCI Setting JRF1 ME Recovery JPME1ME Manufacturing Mode Onboard Indicators Standby Power LE4LAN Port LEDs Link LED Activity LEDIpmi Heartbeat LED LE7 LED Settings Unit ID LED LE5 LED SettingsIpmi Heartbeat LED LE7 Unit ID LED LE5Sata Connections I-SATA0~5 Sata 2.0/3.0 Connectors Pin DefinitionsSata Connections Expansion Slots Universal I/O Slot UIO RiserPCI-E 2.0 x4 Slot SBX2 PCI-E 3.0 x16 and PCI-E 2.0 x4 Slot SBX1 and SBX3No Power Troubleshooting ProceduresBefore Power On No Video Memory ErrorsWhen You Lose the System’s Setup Configuration Technical Support Procedures Frequently Asked Questions Page Battery Removal and Installation Battery RemovalProper Battery Disposal Battery InstallationReturning Merchandise for Service X9SPU-F Motherboard User’s Manual Introduction Starting Bios Setup UtilityHow To Change the Configuration Data Main Setup How to Start the Setup UtilitySystem Time/System Date Supermicro X9SPU-FProcessor System MemoryAdvanced Setup Configurations BOOT FeatureQuiet Boot AddOn ROM Display ModeProcessor and Clock Options CPU Configuration Hardware Prefetcher Available when supported by the CPUClock Spread Spectrum Intel AES-NIPower Technology Turbo Boost Technology Turbo ModeActive Processor Cores CPU C3 Report, CPU C6, Report, CPU C7 ReportChipset Configuration CPU Bridge Configuration Integrated IO ConfigurationSouth Bridge Configuration IDE/SATA ConfigurationPCIe/PCI/PnP Configuration Super IO Configuration Console Redirection Settings Serial Port Console RedirectionRecorder Mode ResolutionLegacy OS Redirection Resolution Stop BitsConsole Redirection Settings for EMS Hardware Health ConfigurationFan Speed Control Mode Out-of-Band-Mgmt PortACPI Settings CPU TemperatureSystem Temperature / Peripheral Temperature High Precision Event TimersPCH-FW Configuration Intel ICCChange SmBIOS Event Log Settings Event LogsLog System Boot Event View SmBIOS Event LogLog OEM Codes Convert OEM CodesIpmi Settings When SEL FullSystem Event Log Log EFI Status CodesConfiguration Source BMC Network ConfigurationUpdate Ipmi LAN Configuration Boot Settings Setup Prompt TimeoutRetry Boot Devices Boot Option FilterNetwork Device BBS Priorities Boot Options PrioritiesBoot Option #1, Boot option #2, etc Security Settings Password CheckAdministrator Password Secure Boot ControlSecure Boot Policy Key ManagementForbidden Signature Database DBX Save Changes and Reset Save & ExitDiscard Changes and Exit Discard ChangesRestore Defaults Save As User DefaultsRestore User Defaults Boot OverrideX9SPU-F Motherboard User’s Manual Bios Error Beep Codes Beep Code/LED Error Message DescriptionX9SPU-F Motherboard User’s Manual Installing Drivers Driver/Tool Installation Display ScreenConfiguring SuperDoctor SuperDoctor III Interface Display Screen-II Remote Control X9SPU-F Motherboard User’s Manual To Recover the Main Bios Block Using a USB-Attached Device An Overview to the Uefi BiosHow to Recover the Uefi Bios Image -the Main Bios Block Recovery Do not Turn the Power OFF