SUPER MICRO Computer X9SPU-F user manual

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Chapter 3: Troubleshooting

Question: Why do I get an error message “IASTOR.SYS read error” and "press F6 to install Intel RAID driver" when installing Windows on my motherboard?

Answer: To solve this issue, disable the IPMI jumper (if your motherboard has this feature). Another solution is to use a USB floppy drive instead of the onboard floppy drive. For the IPMI jumper location, please check Chapter 1.

Question: What is the heatsink part number for my X9SPU-F Series motherboard?

Answer: For the 1U passive heatsink, ask for SNK-P0046P (back plate is included). For the 2U active heatsink, use SNK-P0046A4.

Question: Why can't I recover the BIOS even when I’ve followed the instructions in the user’s manual for the motherboard?

Answer: Please disable the IPMI jumper and try it again. For the jumper location, please check Chapter 1.

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Contents X9SPU-F USER’S Manual Page Manual Organization About This MotherboardConventions Used in the Manual Headquarters Contacting SupermicroEurope Asia-PacificTable of Contents Vii Chapter Troubleshooting Bios COM 1, COM2, SOL Meci Metw Appendix a Bios Error Beep Codes Overview ChecklistX9SPU-F Motherboard Image UID-LED Motherboard LayoutX9SPU-F Motherboard Quick Reference UID-LED JLAN2Connector/Switch Description X9SPU-F Motherboard Headers/ConnectorsDescription Color/State Status X9SPU-F Motherboard LED IndicatorsX9SPU-F Motherboard Jumpers Motherboard Features PC Health Monitoring CPU & Chassis Monitoring DimensionsFan Control System ManagementX9SPU-F Motherboard Block Diagram Block Diagram RoHS 6/6Chipset Overview Intel C216 Chipset FeaturesRecovery from AC Power Loss Special FeaturesEnvironmental Temperature Control PC Health MonitoringPower Supply Acpi FeaturesSlow Blinking LED for Suspend-State Indicator System Resource AlertSuper I/O X9SPU-F Motherboard User’s Manual Unpacking PrecautionsStatic-Sensitive Devices Load Plate Load Lever Processor and Heatsink InstallationInstalling the LGA1155 Processor North Center Edge South Center Edge CPU properly installed Load lever locked Into place Heatsink Bracket Installing a Passive CPU HeatsinkScrew#1 Screw#2 Motherboard Mounting Holes Removing the Heatsink Removing Memory Modules Installing DDR3 MemoryDimm Installation Memory Population Guidelines Memory SupportTotal System Memory Recommended Population BalancedTools Needed Motherboard InstallationLocation of Mounting Holes Philips Screwdriver Philips ScrewsInstalling the Motherboard Motherboard I/O Backpanel Connectors/IO PortsBack Panel USB Pin Definitions Universal Serial Bus USBFront Panel USB Header Pin Definitions Ethernet Ports LAN1/LAN2 Unit Identifier Switch UIDIpmi Port Ipmi LAN/IPMI Ports Pin DefinitionSerial Ports VGA Connector VGAVGA Pin Definitions Serial Ports-COM1/COM2 Pin DefinitionsFront Control Panel JF1 Header PinsFront Control Panel Pin Definitions Power LEDPower Fail LED Unit ID LED Status Unit ID LED Front Panel / OH / Fan FailureUnit ID LED / OH / FF Pin Definitions JF1 NMI Button Reset ButtonPower Button ATX Main PWR JPW1 & GPU PWR Connectors JPW2 Connecting Cables & Optional DevicesATX Power 24-pin Connector Pin Definitions JPW1 12V 8-pin Power Connec Tor Pin DefinitionsChassis Intrusion JL1 Fan Headers FAN1~5Legacy Wake-On-LAN Header JSTBY1 Power Supply I2C JPI2C2Wake-On-LAN PWR Supply I2C Pin DefinitionsTrusted Platform Module Header JTPM1 Pin Definitions DOM PWR Connector JSD1TPM Header Jtpm SGPIO1~2 Headers T-SGPIO External Power LED JledSerial Link General-Purpose Headers Onboard PWR LED Pin DefinitionsBattery Battery Lock Battery Holder Internal Battery BATInternal Buzzer Speaker Speaker JspkExplanation of Jumpers Jumper SettingsLAN Port Enable/Disable JPL1/ JPL2 Bios Eeprom Power J29 PCI Slot SMB Enable JI2C2/ JI2C3PCI Slot SMB Enable JI2C Jumper Settings Bios Eeprom Power J29 Jumper SettingsVGA Enable JPG1 Watch Dog Reset JWDWatch Dog JWD Jumper Settings VGA Enable/Disable JPG1 Jumper SettingsBMC Ipmi Enable/Disable JPB Jumper Settings BMC Enable/Disable JPBJPUSB1 Backplane USB Wake-up Enable USB Wake-Up JPUSB1X16 PCI Setting JRF1 ME Recovery JPME1ME Manufacturing Mode Standby Power LE4 Onboard IndicatorsLAN Port LEDs Link LED Activity LEDUnit ID LED LE5 LED Settings Ipmi Heartbeat LED LE7 LED SettingsIpmi Heartbeat LED LE7 Unit ID LED LE5Sata Connections I-SATA0~5 Sata 2.0/3.0 Connectors Pin DefinitionsSata Connections Universal I/O Slot UIO Riser Expansion SlotsPCI-E 2.0 x4 Slot SBX2 PCI-E 3.0 x16 and PCI-E 2.0 x4 Slot SBX1 and SBX3No Power Troubleshooting ProceduresBefore Power On No Video Memory ErrorsWhen You Lose the System’s Setup Configuration Technical Support Procedures Frequently Asked Questions Page Battery Removal Battery Removal and InstallationProper Battery Disposal Battery InstallationReturning Merchandise for Service X9SPU-F Motherboard User’s Manual Introduction Starting Bios Setup UtilityHow To Change the Configuration Data How to Start the Setup Utility Main SetupSupermicro X9SPU-F System Time/System DateProcessor System MemoryBOOT Feature Advanced Setup ConfigurationsQuiet Boot AddOn ROM Display ModeProcessor and Clock Options Hardware Prefetcher Available when supported by the CPU CPU ConfigurationClock Spread Spectrum Intel AES-NITurbo Boost Technology Turbo Mode Power TechnologyActive Processor Cores CPU C3 Report, CPU C6, Report, CPU C7 ReportIntegrated IO Configuration Chipset Configuration CPU Bridge ConfigurationIDE/SATA Configuration South Bridge ConfigurationPCIe/PCI/PnP Configuration Super IO Configuration Serial Port Console Redirection Console Redirection SettingsResolution Recorder ModeLegacy OS Redirection Resolution Stop BitsHardware Health Configuration Console Redirection Settings for EMSFan Speed Control Mode Out-of-Band-Mgmt PortCPU Temperature ACPI SettingsSystem Temperature / Peripheral Temperature High Precision Event TimersIntel ICC PCH-FW ConfigurationEvent Logs Change SmBIOS Event Log SettingsView SmBIOS Event Log Log System Boot EventLog OEM Codes Convert OEM CodesWhen SEL Full Ipmi SettingsSystem Event Log Log EFI Status CodesConfiguration Source BMC Network ConfigurationUpdate Ipmi LAN Configuration Setup Prompt Timeout Boot SettingsRetry Boot Devices Boot Option FilterNetwork Device BBS Priorities Boot Options PrioritiesBoot Option #1, Boot option #2, etc Password Check Security SettingsAdministrator Password Secure Boot ControlKey Management Secure Boot PolicyForbidden Signature Database DBX Save & Exit Save Changes and ResetDiscard Changes and Exit Discard ChangesSave As User Defaults Restore DefaultsRestore User Defaults Boot OverrideX9SPU-F Motherboard User’s Manual Beep Code/LED Error Message Description Bios Error Beep CodesX9SPU-F Motherboard User’s Manual Driver/Tool Installation Display Screen Installing DriversConfiguring SuperDoctor SuperDoctor III Interface Display Screen-II Remote Control X9SPU-F Motherboard User’s Manual To Recover the Main Bios Block Using a USB-Attached Device An Overview to the Uefi BiosHow to Recover the Uefi Bios Image -the Main Bios Block Recovery Do not Turn the Power OFF