SUPER MICRO Computer X8SIA-F Frequently Asked Questions, Question How do I update my BIOS?

Page 71

Chapter 3: Troubleshooting

2.BIOS upgrades can be downloaded from our website at (http://www.supermicro. com/support/bios/).

Note: Not all BIOS can be flashed. Some cannot be flashed; it depends on the modifications to the boot block code.

3.If you've followed the instructions above to troubleshoot your system, and still cannot resolve the problem, then contact Supermicro's technical support and provide them with the following information:

•Motherboard model and PCB revision number

•BIOS release date/version (this can be seen on the initial display when your system first boots up)

•System configuration

An example of a Technical Support form is on our website at (http://www.

supermicro.com/support/contact.cfm).

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com, by phone at: (408) 503-8000, option

2, or by fax at (408)503-8019.

3-3 Frequently Asked Questions

Question: What type of memory does my motherboard support?

Answer: The X8SIA/X8SIA-F supports up to 32GB of Registered (RDIMM) ECC DDR3 or up to 16GB of unbuffered (UDIMM) ECC DDR3 SDRAM (1.5V, 1333/1066/800 MHz). See Section 2-3 for details on installing memory.

Question: Does the X8SIA/X8SIA-F motherboard support non-ECC UDIMM with the Xeon 3400 processor series?

Answer: No. With Xeon 3400 processor series, memory type has to be either ECC UDIMM or ECC RDIMM. Please refer to our “tested memory list” in our motherboard website. For memory usage guidelines, please check Chapter 2 of this manual.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com/support/bios/. Please check our BIOS warning message and the information on how to update your BIOS on our

3-3

Image 71

Contents X8SIA X8SIA-F Page Conventions Used in the Manual About This Motherboard Manual OrganizationAsia-Pacific Contacting SupermicroHeadquarters EuropeTable of Contents Vii Introduction TroubleshootingAppendix a Post Error Beep Codes Quick-Start Guide Install the Memory Modules Install the Motherboard Install Internal Peripherals Overview ChecklistMotherboard X8SIA-F Image CPU Motherboard Layout X8SIA-F ShownX8SIA/X8SIA-F Quick Reference 411 401 391 381 111 121 131 14142,41,37,32,11 Number Connector DescriptionDescription Color/State Status Number Jumper Description DefaultNumber Motherboard Features Super I/O Power ConfigurationDimensions Serial COM PortsX8SIA/X8SIA-F System Block Diagram Block DiagramChipset Overview Intel 3420 Chipset FeaturesPC Health Monitoring Power Configuration SettingsMain Switch Override Mechanism Power SupplySlow Blinking LED for Suspend-State Indicator Bios Support for USB KeyboardISCSI Support Super I/OOverview of the Nuvoton BMC Controller Unpacking PrecautionsStatic-Sensitive Devices Installing the LGA1156 Processor Processor and Heatsink InstallationPage Page Installing a Passive CPU Heatsink Removing the Heatsink Installing an Active Fan CPU Heatsink Page Active Heatsink Removal Memory Support How to Install DIMMsSystem Memory Populated Any combination Per Channel Memory Population GuidelinesDDR3 ECC Registered Rdimm Memory Support Registered 1066 Single Rank, Dual To Remove Installing and Removing DIMMsPossible System Memory Allocation & Availability Location of Mounting Holes Motherboard InstallationTools Needed Installation Instructions Back Panel Connectors and IO Ports Connectors/IO PortsKeyboard Purple Mouse Green ATX PS/2 Keyboard and PS/2 Mouse PortsMouse KeyboardFor pin definitions Universal Serial Bus USBNC No Connection LAN1 LAN2 Ipmi Dedicated LAN Ethernet PortsCOM1 COM2 Header Serial PortsVGA Video ConnectorFront Control Panel JF1 Header PinsFront Control Panel Pin Definitions Power LEDOH/Fan Fail Overheat OH/Fan FailPower Fail LED Reset Button PWR Button Power Fail LEDReset Button Power ButtonRequired Pin ATX Main PWR Pin Processor PWR Connecting CablesATX Main PWR & CPU PWR Connectors Fan1 Fan2 CPU Fan Fan3 Fan4 Fan5 Chassis Intrusion Fan HeadersChassis Intrusion Internal Buzzer Speaker Header Internal BuzzerSpeaker Power Supply I2C Connector Onboard Power LEDSgpio 0/1 Headers Sata DOM PowerSata DOM Power Jwor Wake On Ring Jwol Wake On LAN Wake-On-RingWake-On-LAN Ipmb Explanation of Jumpers Jumper SettingsLAN Port Enable/Disable LAN Port 1 Enable B. LAN Port 2 EnableClear Cmos JI2C1 JI2C2 PCI Slot SMB EnableCmos Clear BP USB 0/1 Wake-up BMC Jumper USB Wake-UpBMC Jumper X8SIA-F Only VGA Enable VGA EnableLAN Port 1 B. LAN Port Onboard IndicatorsLAN LEDs Ipmi Dedicated LAN X8SIA-F OnlyOnboard PWR LED Ipmi Heartbeat LED Ipmi Heartbeat LED X8SIA-F OnlySata Connections Sata and Floppy Drive ConnectionsFloppy Floppy ConnectorPage No Video Troubleshooting ProceduresBefore Power On No PowerLost System Setup Configuration Technical Support ProceduresMemory Errors Question What type of memory does my motherboard support? Frequently Asked QuestionsQuestion How do I update my BIOS? Question Whats on the CD that came with my motherboard? Troubleshooting Battery Installation Battery Removal and InstallationBattery Removal Returning Merchandise for Service Page Introduction Starting Bios Setup UtilityHow To Change the Configuration Data How to Start the Setup Utility Main SetupSystem Memory System Time/System DateProcessor BOOT Feature Advanced Setup ConfigurationsProcessor & Clock Options MPS and Acpi Madt Ordering Hardware Prefetcher Available when supported by the CPUClock Spread Spectrum C1E Support State package limit settingActive Processor Cores Intel Eist TechnologyAdvanced Chipset Control SATA / Floppy ConfigurationLBA/Large Mode SATA#1 ConfigurationConfigure Sata as IDE Detect Timeout secBlock Multi-Sector Transfer PIO ModeDMA Mode Clear Nvram PCI/PnP ConfigurationA.R.T. For Hard disk drives Bit Data TransferSuper IO Device Configuration Remote Access Configuration Hardware Health Configuration Page Fan Speed Control Modes ACPI ConfigurationHigh Performance Event Timer Fan1 ~ Fan5 ReadingIPMI Configuration X8SIA-F Only Clear BMC System Event Log Set LAN ConfigurationView BMC System Event Log Intel TXT LT Configuration Event Log ConfigurationChange Supervisor Password Security SettingsSupervisor Password User PasswordBoot Sector Virus Protection Boot SettingsBoot Device Priority Removable Drives Retry Boot DevicesExit Options Hard Disk DrivesDiscard Changes and Exit Load Optimal DefaultsLoad Fail-Safe Defaults Save Changes and ExitX8SIA/X8SIA-F Recoverable Post Error Beep Codes Appendix a Post Error Beep CodesPage Driver/Tool Installation Display Screen Installing DriversConfiguring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control Page Part 1 Boot Sector Recovery Process Recovery Process from a USB Device/Drive Recommended MethodPart 2 Bios Reprogramming Re-Flashing Recovery Process from an IDE/SATA Atapi Disc Drive