SUPER MICRO Computer X8SIA-F user manual Troubleshooting

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Chapter 3: Troubleshooting

Question: Why can't I format a floppy disk in Windows or why does it take too long to format a floppy disk on the X8SIA/X8SIA-F motherboard?

Answer: This is maybe because C State Technology is enabled in the BIOS. Please go to the BIOS (Advanced -> Processor & Clock options -> Intel ® C- STATE tech), and select “disable”.

Question: What is the heat sink part number for my X8SIA/X8SIA-F moth- erboard?

Answer: For the 1U passive heat sink, ask for SNK-P0046P (back plate is included), for the 2U active heat sink, SNK-P0046A4.

Question: Why can't I recover the BIOS even when I’ve followed the instruc- tions in the user’s manual for X8SIA-F?

Answer: Please disable the IPMI jumper and try it again. For jumper the loca- tion, please check Chapter 1.

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Contents X8SIA X8SIA-F Page Conventions Used in the Manual About This Motherboard Manual OrganizationHeadquarters Contacting SupermicroEurope Asia-PacificTable of Contents Vii Introduction TroubleshootingAppendix a Post Error Beep Codes Quick-Start Guide Install the Memory Modules Install the Motherboard Install Internal Peripherals Overview ChecklistMotherboard X8SIA-F Image CPU Motherboard Layout X8SIA-F ShownX8SIA/X8SIA-F Quick Reference 411 401 391 381 111 121 131 14142,41,37,32,11 Number Connector DescriptionNumber Number Jumper Description DefaultDescription Color/State Status Motherboard Features Dimensions Power ConfigurationSerial COM Ports Super I/OX8SIA/X8SIA-F System Block Diagram Block DiagramChipset Overview Intel 3420 Chipset FeaturesPC Health Monitoring Power Configuration SettingsSlow Blinking LED for Suspend-State Indicator Power SupplyBios Support for USB Keyboard Main Switch Override MechanismISCSI Support Super I/OOverview of the Nuvoton BMC Controller Static-Sensitive Devices PrecautionsUnpacking Installing the LGA1156 Processor Processor and Heatsink InstallationPage Page Installing a Passive CPU Heatsink Removing the Heatsink Installing an Active Fan CPU Heatsink Page Active Heatsink Removal System Memory How to Install DIMMsMemory Support DDR3 ECC Registered Rdimm Memory Support Memory Population GuidelinesPopulated Any combination Per Channel Registered 1066 Single Rank, Dual To Remove Installing and Removing DIMMsPossible System Memory Allocation & Availability Tools Needed Motherboard InstallationLocation of Mounting Holes Installation Instructions Back Panel Connectors and IO Ports Connectors/IO PortsMouse ATX PS/2 Keyboard and PS/2 Mouse PortsKeyboard Keyboard Purple Mouse GreenFor pin definitions Universal Serial Bus USBNC No Connection LAN1 LAN2 Ipmi Dedicated LAN Ethernet PortsCOM1 COM2 Header Serial PortsVGA Video ConnectorFront Control Panel JF1 Header PinsFront Control Panel Pin Definitions Power LEDOH/Fan Fail Overheat OH/Fan FailReset Button Power Fail LEDPower Button Power Fail LED Reset Button PWR ButtonATX Main PWR & CPU PWR Connectors Connecting CablesRequired Pin ATX Main PWR Pin Processor PWR Chassis Intrusion Fan HeadersFan1 Fan2 CPU Fan Fan3 Fan4 Fan5 Chassis Intrusion Speaker Internal BuzzerInternal Buzzer Speaker Header Power Supply I2C Connector Onboard Power LEDSata DOM Power Sata DOM PowerSgpio 0/1 Headers Wake-On-LAN Wake-On-RingJwor Wake On Ring Jwol Wake On LAN Ipmb LAN Port Enable/Disable Jumper SettingsLAN Port 1 Enable B. LAN Port 2 Enable Explanation of JumpersCmos Clear PCI Slot SMB EnableClear Cmos JI2C1 JI2C2 BMC Jumper X8SIA-F Only USB Wake-UpBP USB 0/1 Wake-up BMC Jumper VGA Enable VGA EnableLAN LEDs Onboard IndicatorsIpmi Dedicated LAN X8SIA-F Only LAN Port 1 B. LAN PortOnboard PWR LED Ipmi Heartbeat LED Ipmi Heartbeat LED X8SIA-F OnlySata Connections Sata and Floppy Drive ConnectionsFloppy Floppy ConnectorPage Before Power On Troubleshooting ProceduresNo Power No VideoMemory Errors Technical Support ProceduresLost System Setup Configuration Question How do I update my BIOS? Frequently Asked QuestionsQuestion What type of memory does my motherboard support? Question Whats on the CD that came with my motherboard? Troubleshooting Battery Removal Battery Removal and InstallationBattery Installation Returning Merchandise for Service Page How To Change the Configuration Data Starting Bios Setup UtilityIntroduction How to Start the Setup Utility Main SetupProcessor System Time/System DateSystem Memory BOOT Feature Advanced Setup ConfigurationsProcessor & Clock Options Clock Spread Spectrum Hardware Prefetcher Available when supported by the CPUMPS and Acpi Madt Ordering Active Processor Cores State package limit settingIntel Eist Technology C1E SupportAdvanced Chipset Control SATA / Floppy ConfigurationConfigure Sata as SATA#1 ConfigurationIDE Detect Timeout sec LBA/Large ModeDMA Mode PIO ModeBlock Multi-Sector Transfer A.R.T. For Hard disk drives PCI/PnP ConfigurationBit Data Transfer Clear NvramSuper IO Device Configuration Remote Access Configuration Hardware Health Configuration Page High Performance Event Timer ACPI ConfigurationFan1 ~ Fan5 Reading Fan Speed Control ModesIPMI Configuration X8SIA-F Only View BMC System Event Log Set LAN ConfigurationClear BMC System Event Log Intel TXT LT Configuration Event Log ConfigurationSupervisor Password Security SettingsUser Password Change Supervisor PasswordBoot Device Priority Boot SettingsBoot Sector Virus Protection Exit Options Retry Boot DevicesHard Disk Drives Removable DrivesLoad Fail-Safe Defaults Load Optimal DefaultsSave Changes and Exit Discard Changes and ExitX8SIA/X8SIA-F Recoverable Post Error Beep Codes Appendix a Post Error Beep CodesPage Driver/Tool Installation Display Screen Installing DriversConfiguring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control Page Part 1 Boot Sector Recovery Process Recovery Process from a USB Device/Drive Recommended MethodPart 2 Bios Reprogramming Re-Flashing Recovery Process from an IDE/SATA Atapi Disc Drive