SMC Networks SMC8014W-G manual Pinging the EZ Connect Wireless Cable Modem Gateway

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B.4 Pinging the EZ Connect™ Wireless Cable Modem Gateway

To verifying Your TCP/IP Connection is configured properly and you are able to access the EZ Connect™ Wireless Cable Modem Gateway’s web-based management screens – you can use the ‘Ping’ command in DOS. To access the DOS dialog window please follow the steps below:

1.Click Start, then choose Run

2.Windows 98/Me users type “command” and click the [OK] button. Windows 2000/XP users type “cmd” and click the [OK] button.

3.At the prompt, type: ping 10.1.10.1

After you click [enter] to execute the PING command you will get some information back, below is an outline of the possible return messages:

Good Connection

Bad Connection

There may be something wrong in your installation procedure. Check the following items in sequence:

1.Is the Ethernet cable correctly connected between the Gateway and the computer?

2.The LAN LED on the Gateway and the Link LED of the network card on your computer must be on.

3.Is TCP/IP properly configured on your computer?

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Contents EZ Connect Wireless Cable Modem Gateway Trademarks CopyrightTable of Contents Introduction Features and BenefitsSystem Requirements Package ContentsLED Indicators Getting to Know the EZ Connect Wireless Cable Modem GatewayGreen AmberRear Panel Description RebootRestore Factory Defaults Installation Basic Installation Procedure Configuring Windows 95/98/Me Configuring your ComputerConfiguring Windows XP Configuring WindowsConfiguring a Macintosh Computer Browser Configuration Configuring the EZ Connect Wireless Cable Modem GatewayDisable Proxy Connection Internet Explorer 5.0 or aboveUser Login for use by subscriber Installer Login for use by cable operator onlyMaking Configuration Changes Navigating the Web-based AdministrationPassword Settings SystemPage Remote Management Enable Customer Remote ManagementHttp Remote Management Telnet Remote Management PortDNS Settings Remote Management Access RuleWAN Host NameMAC Spoofing LANPrivate IP Address Pool Private LAN IP SettingsDhcp Server Settings Pptp IP Address Pool RoutingStatic Routes Adding Static RoutesDefault Metric Update IntervalAuthentication Type only for RIPv2 Authentication Key & ID only for RIPv2Wireless Encryption Channel and SsidWEP MAC Filtering WPA-PSKPort Forwarding NATPredefined Service UDP TCP/UDP Customer Defined Service Rule CustomFirewall Firewall Enable/DisableAccess Control Predefined Filtering Access Rule Customer Defined Filtering Access Rule Custom Special Application URL Blocking Email/Syslog Alert Schedule RulePage Page DMZ Host Demilitarized Zone Configuration ToolsTools Locally Restore Settings from Configuration File Locally Backup Settings to Configuration FileRemotely Backup/Restore Gateway Settings Diagnostics Create an IPSec VPN Tunnel VPNPage Page Page Create a Pptp VPN Tunnel Create a L2TP over IPSec VPN Tunnel Status Page Appendix a Telnet and SSH CLI Commands Am getting an IP Address that starts with Appendix B TroubleshootingHave another IP Address displayed Good Connection Bad Connection Pinging the EZ Connect Wireless Cable Modem GatewaySymptom Power LED is Off Symptom / Action TroubleshootingSymptom Diag LED is On Symptom Cable LED is Off or FlashingAction Appendix C Technical Specifications CE Declaration of Conformity Appendix D CompliancesFCC Interference Statement Phone Appendix E Technical SupportPage SMC Networks, Inc Tesla Irvine, CA Rev .0 4.01.05-TWC